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Broadband users take flight
News The Yankee Group European Connected Consumer Survey found that 21 percent of broadband users have deserted their Internet service provider in the last twelve months, compared with 17 percent in 2004. Broadband service providers (BSPs) and other...
[October 26, 2005, 14:25]
Broadband users 'would pay more for quality'
News What's more, 68 percent of those -- which works out to over half of all broadband users -- would be willing to pay a premium for QoS. As well as highlighting performance gripes some users have with broadband -- whether from ISPs reselling ADSL...
[October 13, 2003, 10:00]
Broadband users baffled by 'unlimited' services
News Around nine out of 10 broadband users don't understand the limitations on their service, research conducted by YouGov for price comparison website uSwitch.com has found. While 'unlimited' broadband services tend to have fair-usage policies enabling...
[October 24, 2008, 14:54]
Broadband users failing to secure Wi-Fi
News Wireless broadband users are failing to secure their connections against people who hijack Wi-Fi hotspots for their own means. According to a survey by moneysupermarket.com, a large number of Britons are exposed to 'piggybacking' — where broadband...
[September 1, 2008, 9:18]
BT to let broadband users boost their bandwidth
News The telco plans to trial a 'flexible bandwidth' service that will allow users to increase the speed of their broadband connection from 512Kbps to 2Mbps on occasions when a faster downloading speed is needed.
[March 11, 2004, 14:05]
Telewest blames viruses for lost broadband users
News The swarm of viruses that plagued computer users this summer was a factor in driving some broadband users away from Telewest, the cable company said on Thursday. In its financial results for the third quarter of this year, Telewest blamed the...
[November 6, 2003, 13:05]
Microsoft targets swept-up browser at broadband users
News On Wednesday, the software giant will unveil "MSN Premium," a new version of its Internet service that it hopes will appeal to the expanding population of broadband users. MSN 8 has the same pricing structure for broadband users, but it has been...
[August 27, 2003, 11:54]
Thousands of broadband users cut off
News Thousands of UK broadband users are cut off from the Internet because of a row between their supplier and BT. Last week Ofcom launched proposals to make it easier for Internet users move to another ISP.
[August 29, 2006, 9:30]
Business users benefit from broadband cuts
News Business broadband customers are to make significant savings on their high-speed Internet access following BT's decision to make substantial cuts in its wholesale prices. Business broadband packages offer a better contention ratio -- the number of...
[February 26, 2002, 16:13]
Pay-as-you-go broadband service targets light users
News Lixxus, a new entrant to the UK telecoms market, launched a broadband service this week that only charges users for the bandwidth they use. Kelly also claims that Lixxus works out slightly cheaper than BT's entry-level broadband package, which lets...
[July 28, 2004, 12:25]
DIY broadband the 'only hope' for UK home users
News Business users don't mind paying £500 for someone to roll up to their office and install broadband, because it saves them the bother of digging out the manual and trying to do it themselves," said Fielder.
[December 5, 2001, 12:10]
Broadband users 'would pay more for quality'
Talkback Wouldn't have imagined that in these days of commodity 2Mbps lines, overcapacity and reduced error rates, there are so many who would be prepared to pay a 20% premium for QoS over increased bandwidth.
[October 13, 2003, 10:58]
Broadband users 'would pay more for quality'
Talkback You see it is not how big the bandwidth is or how many people have broadband, but how effective are is the customer service and how reliable the broadband access is. This is about the quality of services received by consumers and I agree that they...
[August 28, 2004, 16:05]
BT racks up five million broadband users
Talkback Or is it to do with the fact that the vast majority of broadband subscribers just don't live in a cable operators area? Although I have heard just how cr*p the cable operators customer service can be!
[April 4, 2005, 16:40]
Telewest blames viruses for lost broadband users
Talkback It may also have something to do with their, inability to bill correctly, downtime due to equipment overheating several times throughout the summer, changing fixed IP adresses without notification and not responding to calls logged to their helpdesk.
[November 8, 2003, 13:03]
BT to let broadband users boost their bandwidth
Talkback We have asked for 1 mg broadband, we now have 512.we were told we are too far from the exchange for that speed.something wrong there.friends about 1 mile away from us have 1 mg now.whats with that?
[July 17, 2004, 12:30]
BT racks up five million broadband users
Talkback Hardly surpirising BT is succeeding given the woeful inadequacy of NTLs' customer servies.
[April 4, 2005, 13:51]
802.11g connects with broadband users
News The hub does not include a built-in DSL connection, however, meaning many broadband users will require an external Ethernet DSL gateway. Users might sacrifice some speed in order to get their hands on 802.11g kit right away, according to tests.
[February 4, 2003, 11:36]
BT racks up five million broadband users
Talkback What about the customers that BT will NOT give Broadband to even when they advertised they would - ask the people who live in the villages along the south bank of the Humber who should have received ADSL on 9th March and now have to wait till BT...
[April 5, 2005, 17:11]
BT racks up five million broadband users
Talkback I got no problems getting my new broadband connection up (Tiscali). BT gave me a pathetic service when I was with them on dial-up so I was never going to use them for Broadband. Everything was up and running a week early.
[April 4, 2005, 17:43]
