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BTopenworld Denies Cheating
News BTopenworld denied Monday that it is given preferential treatment by parent company BT but admits it will not be taking part in unbundling. BTopenworld was set up in April as part of the telco's restructuring plans.
[October 17, 2000, 7:28]
BTopenworld Resets The Meter On Unmetered Web Access
News BTopenworld is to place new limits on the amount of time its Anytime and Surftime customers can spend online. Duncan Ingram, senior vice president of BTopenworld, said: "We're doing this to secure our ability to provide a high quality of service...
[September 30, 2002, 16:34]
BTopenworld Accused Of Call Centre Incompetence
News BTopenworld is in the dock again for using underpaid and inadequately-trained staff to manage its customer service helplines. Disgruntled BTopenworld Anytime customers who were kicked off the unmetered narrowband package a couple of weeks ago onto...
[October 5, 2001, 17:33]
BTopenworld Throttles P2P Applications
News BTopenworld has admitted that it is deliberately throttling popular peer-to-peer (P2P) applications on its broadband service in order to preserve bandwidth, despite denying such allegations in the past.
[October 8, 2001, 10:20]
News Focus: BTopenworld In The Dock
News BTopenworld throttles P2P applications BTopenworld accused of call centre incompetence Friday 5th October Staff on the BTopenworld helplines are misinformed and unhelpful, according to dissatisfied BT customers
[October 8, 2001, 12:56]
BTopenworld Attacked For Terminating Anytime Accounts
News BTopenworld has come under fire for the second time this month, for terminating the Internet accounts of 200 customers deemed to be leaving their connections "unattended". BTopenworld alerted 400 customers to the situation by email four weeks ago...
[September 28, 2001, 17:55]
BTopenworld Trials Music Subscription Service
News BTopenworld is trialling a music subscription service that will allow subscribers on its broadband and narrowband services to download paid-for music over the Internet, but Linux users will be cut out of the loop.
[October 29, 2001, 15:18]
BTopenworld Extends Reach Of ADSL
News BTopenworld is to extend the reach of its ADSL "footprint" from the end of this month, opening up broadband to a wider audience. Currently users wanting high-speed ADSL services have to live within a 3.5km radius of their local exchange, but from...
[June 6, 2001, 16:41]
BTopenworld May Not Pass On DIY ADSL Savings
News BTopenworld may be planning to sell its self-installation consumer broadband product at the same price as its existing ADSL services, even though other Internet Service Providers are using the self-install option to cut the price of their...
[January 21, 2002, 14:43]
BTopenworld, NTL Top Complaints Charts
News NTL is the most complained about telephony provider in the UK but when it comes to Internet access, there can be only one 'winner' -- BTopenworld. However, BTopenworld is the nation's least favourite ISP as far as Oftel's figures are concerned...
[December 11, 2002, 15:50]
BTopenworld To Spend Millions On Broadband Ads
News While rivals such as AOL are still formulating their broadband strategy following last week's price cuts, BTopenworld is planning a major marketing campaign for its high-speed Internet services. BTopenworld announced on Friday that it will spend...
[March 8, 2002, 14:57]
BTopenworld Drops Broadband Activation Charge
News BTopenworld has become the latest Internet Service Provider (ISP) to react to BT Wholesale's price cuts. VAT) per month, BTopenworld's self-installation broadband won't be the cheapest available, but customers who sign up within the next three...
[February 27, 2002, 12:47]
BT Launches ADSL Service, BTopenworld
News Jane Wakefield is at the BTopenworld press conference -- More to follow The long-awaited rollout of ADSL is now firmly in motion with BT (quote: BT) committed to wiring 40 percent of the country by year end.
[April 26, 2000, 11:46]
'Watchdog' Barks At BTopenworld Tactics
News Thirty-four thousand BTopenworld Anytime customers have been shunted off the 24/7 unmetered narrowband service, for apparently clogging up the network. BTopenworld denies the allegations, and has told Watchdog that the measure is to improve the...
[September 24, 2001, 11:53]
Xbox Live To Go Online With BTopenworld
News BTopenworld has been chosen by Microsoft to provide ADSL-based broadband connectivity for Xbox Live, the company's online gaming service. BTopenworld announced the deal on Tuesday. BTopenworld will launch a "home hub", or home gateway, that will...
[September 24, 2002, 16:37]
Exclusive: BTopenworld 'unuseable'
News BTopenworld's high-speed Internet service has been virtually unuseable for the last week according to users, adding to the malaise surrounding British Telecommunications' broadband rollout. Ironically, BTopenworld engineers say the outage was...
[February 13, 2001, 16:14]
One In Five Jobs Cut At BTopenworld
News BT will cut one in five jobs at its flagship broadband service BTopenworld, and admits that the service is suffering along with the rest of the technology industry. BT says that up to 200 jobs will be cut from BTopenworld but there will be no...
[February 13, 2001, 8:46]
BT Apologises For BTopenworld Security Breach
News Telco giant BT (quote: BT) was told about its BTopenworld blunder as early as Wednesday but failed to remedy the situation until 24 hours later, according to a surfer who noticed the problem early on.
[April 28, 2000, 12:15]
BTopenworld, NTL Top Complaints Charts
Talkback I can only say that BTOW must be shockingly bad to be worse than NTL. At least with BTOW 'someone' is accountable; at NTL just getting hold of someone to complain about their dreadful service is a real and largely impossible challenge.
[October 8, 2005, 5:52]
BTopenworld, NTL Top Complaints Charts
Talkback NTL, the very sound of it makes me furious. I've put up with their crap service for so long now I thought I had got used to their incometence. As an NTL customer I've encountered most of the previous complaints shown on these pages.
[March 30, 2005, 10:35]
