ITIL Basics - Change Management
White Papers Change Management is the practice of ensuring all changes to Configuration Items are carried out in a planned and authorized manner. This webcast provides information on ITIL Change Management. This includes ensuring that there is a business reason...
[October 30, 2007, 22:19]
Change Management Best Practices
White Papers This document provides a template for change management that promotes high-availability networks. Specifically, the template provides the critical steps for creating a change management process, a high-level process flow for planned change...
[May 26, 2004, 1:03]
Change Management: OPS Portable Process Guide
White Papers The paper establishes common standard Change Management principles, roles and processes for use across the OPS. This paper establishes the required OPS baseline for ITSM process adoption and describes what needs to be done.
[March 15, 2006, 0:01]
Professional Services Automation (PSA) & Change Management (CM): The Missing Magic Glue For ERP, CRM Project Management, Payroll And Accounting Applications
White Papers A Professional Services Automation (PSA) and Change Management (CM) application benefits entire organization from top to bottom by significantly reducing dreadful administrative tasks and paper intensive procedures.
[May 30, 2004, 1:03]
Serena ChangeMan ZMF Case Studies: Change Management
White Papers The software that supported the SCM (Software Configuration Manager) functions did not completely meet CMM requirements, and Change Management operations were still partly carried out manually. Through the development of a business partnership...
[December 15, 2004, 23:00]
Change Management Assurance - How To Eliminate The Trial And Error Processes With Modeling And Access Simulation
White Papers This webcast explains how to build a disciplined change and policy compliance management process as part of the daily operation. The webcast discusses how to reduce IT workload by transforming change management from a labor-intensive, error-prone...
[April 26, 2006, 0:00]
Change Management And The Service Desk
White Papers Implementing processes within a fast-paced IT organization can be a daunting task, and a framework such as Change Management, which extends its purview to end users and business stakeholders, can be especially challenging.
[November 23, 2004, 2:00]
Change Management During Deployment
White Papers It describes the sophisticated change management, versioning, and deployment features that offer increased efficiency, reliability, and time savings. This white paper outlines some of the many ways that Microsoft Windows Server 2003 and the...
[September 15, 2003, 17:01]
Change Management: Best Practices White Paper
White Papers This document provides a template for change management that promotes high-availability networks. Specifically, the template provides the critical steps for creating a change management process, a high-level process flow for planned change...
[June 6, 2008, 6:29]
Change Management For The Oracle E-Business Suite
White Papers This paper discusses a quality-based approach to defining a systematic change management process. The paper pays particular attention to process management for Oracle patches. The integrity of Oracle E-Business Suite applications directly impacts...
[October 25, 2005, 3:00]
Change Management And Compliance: Demonstrating Value And Accountability
White Papers Compliance initiatives can improve core competencies in IT operations, change management and security. This white paper from Enterprise Management Associates discusses ways that CIOs, Operations Managers and Compliance Professionals can take a...
[March 10, 2006, 8:17]
Change Management And Business Process Management Webinar
White Papers This webcast will focus on the benefits of implementing a Change Management process aligned with your existing Service Management process. This event is designed to further clarify the role of a Change Management and Business Process Management...
[December 14, 2004, 23:00]
Change Management: The Other Half Of The Story
White Papers Today’s change management systems only tell half of the story. Learn how to create a closed-loop change management system that validates actual change activity with approved change requests. Once a change is assigned, individuals have no way of...
[April 22, 2005, 0:00]
IT Service Management: Change Management Methods And Implementation Best Practices
White Papers Change Management is the process of planning and coordinating the implementation of all changes (any planned alteration or addition to the operating environment including application systems) into the production environment in a logical and...
[August 1, 2004, 3:00]
Change & Configuration Management: A Discussion Of New Options For Improved IT Services Delivery
White Papers This paper considers the recent history and current status of change and configuration management, the terms most often associated with the discovery, monitoring and modelling of IT device and application statuses and interactions.
[May 26, 2006, 1:00]
Change And Patch Management Audit Controls: Critical For Organizational Success
White Papers This webcast will provide insight on how IT change affects internal controls and how important effective change management processes are to ongoing compliance. Changes to applications and the technology infrastructure can greatly affect a company's...
[June 15, 2005, 0:00]
Technology Solutions For Regulatory Compliance: "How To Reduce The Cost Of Compliance" - Change And Release Management Processes
White Papers Standardized Change and Release Management are the foundations for effective internal controls and IT Operations. This white paper will discuss the impact of the regulatory requirements on local and global organizations, whether organizations can...
[March 10, 2006, 0:01]
Change And Configuration Management: A Discussion Of New Options For Improved IT Services Delivery
White Papers This paper considers the history and current status of change and configuration management, the terms most often associated with the discovery, monitoring and modelling of IT device and application statuses and interactions.
[December 7, 2006, 0:00]
Change And Configuration Management Route To Value: A Path To Effective Business Service Management
White Papers This paper explores the need for a Change and Configuration Management solution and the criteria needed for that solution to operate effectively while contributing to an organization's ability to achieve Business Service Management (BSM).
[May 9, 2005, 3:00]
Management Of Electronic Infrastructure Change Through The ITIL Framework
White Papers This paper looks at the introduction of a Change Management Framework based on the IT Infrastructure Library (ITIL) Framework. The electronic infrastructure in Higher Education Institutions continues to grow rapidly in scale, scope, and complexity...
[October 29, 2004, 3:00]

