Previous
Change Management and the Workforce
White Papers It is their hope that this paper provides one with the background and perspective one can use to stimulate creative thought and support change management activities. The purpose of this paper is to provide context and insight relating to the topic...
[September 12, 2009, 1:22]
Change Management for the Oracle e-Business Suite
White Papers This paper discusses a quality-based approach to defining a systematic change management process. The paper pays particular attention to process management for Oracle patches. The integrity of Oracle E-Business Suite applications directly impacts...
[October 25, 2005, 3:00]
Serena ChangeMan ZMFÂ Case Studies: Change Management
White Papers The software that supported the SCM (Software Configuration Manager) functions did not completely meet CMM requirements, and Change Management operations were still partly carried out manually. Through the development of a business partnership...
[March 2, 2009, 23:56]
Change Management: OPS Portable Process Guide
White Papers The paper establishes common standard Change Management principles, roles and processes for use across the OPS. This paper establishes the required OPS baseline for ITSM process adoption and describes what needs to be done.
[March 15, 2006, 0:01]
Change Management: Best Practices White Paper
White Papers This document provides a template for change management that promotes high-availability networks. Specifically, the template provides the critical steps for creating a change management process, a high-level process flow for planned change...
[June 6, 2008, 6:29]
Change and Configuration Management: A Discussion of New Options for Improved IT Services Delivery
White Papers This paper considers the history and current status of change and configuration management, the terms most often associated with the discovery, monitoring and modelling of IT device and application statuses and interactions.
[December 7, 2006, 0:00]
Change and Patch Management Audit Controls: Critical for Organizational Success
White Papers This webcast will provide insight on how IT change affects internal controls and how important effective change management processes are to ongoing compliance. Changes to applications and the technology infrastructure can greatly affect a company's...
[June 15, 2005, 0:00]
Technology Solutions for Regulatory Compliance: "How to Reduce the Cost of Compliance" - Change and Release Management Processes
White Papers Standardized Change and Release Management are the foundations for effective internal controls and IT Operations. This white paper will discuss the impact of the regulatory requirements on local and global organizations, whether organizations can...
[March 10, 2006, 0:01]
Card Management Systems: Change on the Cards
White Papers The development of new standards and security needs has put a great deal of pressure on some of the legacy Card Management Systems (CMS) currently in use. Card Management Systems (CMS) are essentially the core systems for credit and debit card...
[April 22, 2009, 1:24]
Change the Culture, Save the Organization: The Principal Financial Group Revitalized Its Culture by Adopting a Project Management Approach
White Papers The Principal needed to transition from its ad hoc approach to a more structured project management environment that included standard methodology, resource evaluation, project planning, collaboration, and project review and analysis.
[December 7, 2005, 23:00]
HP Product Change Management Program
White Papers HP can help minimize the negative impacts of change for your organization through the Product Change Management Program, demonstrating their commitment to providing comprehensive lifecycle management for HP business products.
[September 21, 2004, 3:00]
Federal Government Agency: Upgrading ARS, Help Desk, and Change Management
White Papers RIGID Systems' customer ran an older version of the AR System, Help Desk, and Change Management applications. Help Desk and Change Management were highly customized with new fields and workflow. RIGID Systems installed the latest versions of AR...
[March 9, 2006, 23:00]
Update on Change Management in the Public Sector
White Papers It also helps one discover how management of a dynamic, enterprise environment is critical to building an adaptive enterprise that can capitalize on change. This webcast discusses the issues and answers critical for managing change successfully.
[April 30, 2005, 0:00]
Above and Beyond ITIL Change Management
White Papers In this paper, five main design questions are introduced for Change Management that are not (directly) addressed by ITIL. Most of the solutions are part of the standard Change Management process guide that Hewlett-Packard has developed based on...
[October 27, 2006, 4:51]
Veritas Configuration Manager by Symantec: Removing the Risks of Change Management and Impact to Application Availability
White Papers Symantec's Veritas Configuration Manager, a change management software solution, scales to support thousands of application, middleware, database and web servers. By collecting and tracking configuration information in real-time, VCM provides...
[August 5, 2009, 1:21]
Need ITIL Best Practices? - Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phase 2 of the Visible Ops Methodology
White Papers This webcast overviews how to build an ITIL-style configuration management database to find the highest contributors to unplanned work. This is done by finding the infrastructure with the highest MTTR, lowest change success rate, highest business...
[March 14, 2006, 23:00]
Sallie Mae Uses CA Solutions to Automate ITIL Processes and the Change Management Lifecycle
White Papers Sallie Mae began with implementing ITIL Service Support processes, including Incident Management, Problem Management, Change Management and Release Management. Sallie Mae needed to improve communication between IT management silos that sometimes...
[February 22, 2007, 0:00]
White Paper: AOL Change Management for Oracle E-Business Suite
White Papers Since the success of the enterprise depends a great deal on the Oracle E-Business Suite, adept analysis of change management approaches to configuration data is essential. Cost and risk are the two most significant components when measuring any...
[October 25, 2005, 3:00]
Demonstrating MKS's Enterprise Software Change Management Solution for IT Governance & Compliance
White Papers This webcast gives a brief overview of critical IT controls and then demonstrates how the MKS Integrity Suite for enterprise software change management can aid in implementing and enforcing IT controls.
[April 19, 2006, 0:00]
IBM Data Studio Administrator Effective change management for dynamic application and database environments
White Papers By minimizing or eliminating manual tasks and automating the change management process, organizations can implement schema updates with ease and accuracy. Making changes to database schemas can often be complex and error prone.
[July 1, 2009, 16:51]
