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Change Management: OPS Portable Process Guide
White Papers The paper establishes common standard Change Management principles, roles and processes for use across the OPS. This paper establishes the required OPS baseline for ITSM process adoption and describes what needs to be done.
[March 15, 2006, 0:01]
Serena ChangeMan ZMFÂ Case Studies: Change Management
White Papers The software that supported the SCM (Software Configuration Manager) functions did not completely meet CMM requirements, and Change Management operations were still partly carried out manually. Through the development of a business partnership...
[March 2, 2009, 23:56]
Change Management and the Workforce
White Papers It is their hope that this paper provides one with the background and perspective one can use to stimulate creative thought and support change management activities. The purpose of this paper is to provide context and insight relating to the topic...
[September 12, 2009, 1:22]
Change Management for the Oracle e-Business Suite
White Papers This paper discusses a quality-based approach to defining a systematic change management process. The paper pays particular attention to process management for Oracle patches. The integrity of Oracle E-Business Suite applications directly impacts...
[October 25, 2005, 3:00]
Change Management: Best Practices White Paper
White Papers This document provides a template for change management that promotes high-availability networks. Specifically, the template provides the critical steps for creating a change management process, a high-level process flow for planned change...
[June 6, 2008, 6:29]
Card Management Systems: Change on the Cards
White Papers The development of new standards and security needs has put a great deal of pressure on some of the legacy Card Management Systems (CMS) currently in use. Card Management Systems (CMS) are essentially the core systems for credit and debit card...
[April 22, 2009, 1:24]
Change and Configuration Management: A Discussion of New Options for Improved IT Services Delivery
White Papers This paper considers the history and current status of change and configuration management, the terms most often associated with the discovery, monitoring and modelling of IT device and application statuses and interactions.
[December 7, 2006, 0:00]
Technology Solutions for Regulatory Compliance: "How to Reduce the Cost of Compliance" - Change and Release Management Processes
White Papers Standardized Change and Release Management are the foundations for effective internal controls and IT Operations. This white paper will discuss the impact of the regulatory requirements on local and global organizations, whether organizations can...
[March 10, 2006, 0:01]
Change and Patch Management Audit Controls: Critical for Organizational Success
White Papers This webcast will provide insight on how IT change affects internal controls and how important effective change management processes are to ongoing compliance. Changes to applications and the technology infrastructure can greatly affect a company's...
[June 15, 2005, 0:00]
Change the Culture, Save the Organization: The Principal Financial Group Revitalized Its Culture by Adopting a Project Management Approach
White Papers The Principal needed to transition from its ad hoc approach to a more structured project management environment that included standard methodology, resource evaluation, project planning, collaboration, and project review and analysis.
[December 7, 2005, 23:00]
Momentum Webcast: Address Your Biggest Change Management Challenges With HP Business Computers and Windows Vista (Level 100)
White Papers Life cycle management is more than buying a new computer with a new operating system. HP business computers address the complexity and cost of change. Business deserves tools and features that address those challenges.
[March 24, 2008, 0:02]
Featuring META Group: Coordinating Change Management and Requirements for Business Adaptability and Improved Life Cycle
White Papers G2000 organizations increasingly seek the benefits of coordinating more effective requirements gathering with change management and other life cycle processes to better prioritize resources and strengthen business responsiveness to core imperatives.
[April 19, 2006, 0:00]
Creating a Culture of Change Management
White Papers Through this webcast one can learn how creating a culture of change management can transform their IT group into a high performing IT organization.
[May 4, 2006, 0:00]
Austrian Mobile Provider H3G Dials Up HP Software Professional Services - Saves Time and Improves Customer Service Via Configuration and Change Management Upgrade
White Papers H3G developed a service management roadmap and - based on the roadmap - implemented configuration management and change management processes, supported by HP Service Manager software. The company wanted to improve customer service and reduce system...
[June 12, 2009, 1:20]
What's New in BMC Remedy Change Management 7.5
White Papers The attendee of this webcast will learn about new functionality in Release Management, Change Impact Analysis and Collision Detection. The attendee will hear how customers achieved 20-40 percent gains in efficiency, accuracy, and service quality by...
[August 1, 2009, 1:21]
Sallie Mae Uses CA Solutions to Automate ITIL Processes and the Change Management Lifecycle
White Papers Sallie Mae began with implementing ITIL Service Support processes, including Incident Management, Problem Management, Change Management and Release Management. Sallie Mae needed to improve communication between IT management silos that sometimes...
[February 22, 2007, 0:00]
Software Change Management: The Multimedia Movie
Blog Software change and configuration management (SCCM or SCM depending on your preferred acronym) probably needed to offer more advanced web and multimedia visualisation capabilities. It had to happen, logically speaking I mean.
[July 20, 2009, 8:39]
Relieving the Pain of Change Management
White Papers An automated change management solution helps organizations remove the technical and operational boundaries that have historically existed between storage, systems, and security management. To respond to the elevated threat environment, and to...
[January 30, 2009, 8:40]
Enabling Effective Change Management With an Integrated Change Control Mechanism
White Papers Managing this process with the help of a comprehensive, fully integrated change management solution allows organizations to exert a higher degree of control over when, why and by whom each asset within its infrastructure is modified.
[August 15, 2009, 1:20]
Sarbanes-Oxley and Oracle E-Business Suite: Application Change Management Fundamentals for Compliance
White Papers This paper discussed the three key components required for effective Oracle E-Business Suite application change management, specifically to enable compliance with the "Internal Controls" mandated by the Sarbanes-Oxley Act: workflow, a single...
[May 19, 2009, 1:18]
