Dell Admits Indian Mistake
Talkback Dude for every company the customer is the Kiing and no company would ever risk to lose a single customer, even at the risk of so called " cheap labour".so what these companies get in India is a quality service at a competitive cost.
[September 29, 2005, 19:39]
Dell Admits Indian Mistake
Talkback Outsource to a land of cheap but intelligent labour. If anyone goes to buy from Dell and is under the impression that their customer service is second to none then more fool them. You want good customer service go to a local PC shop and get a...
[November 16, 2005, 22:53]
Dell Admits Indian Mistake
Talkback And as a matter of fact, outsourcing customer support to India or any other country where labour is cheap is a major factor that affects the end-user price tag. They should just offer two kinds of Customer Service.
[December 24, 2005, 8:19]
Dell Admits Indian Mistake
Talkback YOU ARE JUST GIVING YOUR COMPANY A BAD NAME BY EMPLOYING PEOPLE IN INDIA FOR CHEAP LABOUR. MR DELL YOU BETTER KEEP YOUR CUSTOMER SERVICE AGENTS IN INDIA. I HAVE NEVER EXPERIENCED SUCH APPAULING SERVICE.
[May 23, 2005, 23:08]
Dell Admits Indian Mistake
Talkback However they are too busy to do anything about it.indian call centres are waste of time.they are not educated in fault finding.its just Dell using cheap labour to waste our time and save money on there part.I was told Dell service was second to...
[October 16, 2006, 20:07]
Dell Admits Indian Mistake
Talkback Is this some sick joke by DELL.do they not reliase they have just FUCKED UP big time by employing cheap labour, while at the same time lining there pockets with our money. PISSED OFF CUSTOMER ! There level of service is limited to running...
[October 16, 2006, 21:24]
Dell Admits Indian Mistake
Talkback But, the fact still remains Outsourcing jobs to India, I would say that cheap labour and people with better IQ than US would be here. Customer Service, Sales and marketing and Technical Support does not have any sort of co-relation between each other.
[April 24, 2006, 0:42]
