GoToAssist 7.0: Remote Support Made Easy
White Papers Shelly Cobb, Product Marketing Manager for Citrix GoToAssist and Barry Dacus, Product Line Manager for Citrix GoToAssist Purpose-built for support, GoToAssist is consistently chosen by customers due to a faster time to connect, faster time to...
[December 5, 2006, 11:57]
GoToAssist
Downloads Providing easy-to-use remote technical support, GoToAssist from Citrix Online gives you the ability to handle more IT service calls without increasing your manpower. GoToAssist is a simple, cost effective solution.
[July 24, 2007, 17:16]
Best Practices for Remote Support and Services
White Papers Read this brief case study that explains how PlumChoice, a technical support and training provider, uses Citrix GoToAssist to: "We offer consumers and small business a simple, convenient, secure support option and they love it--we have an unheard...
[January 13, 2009, 12:10]
Technological University Supports Users on Multiple Operating Systems With Remote Desktop Support Appliance
White Papers MIT evaluated solutions from a number of vendors, including Bomgar, pcAnywhere and Citrix Online's GoToAssist. MIT's IS&T department supports more than 20,000 students, faculty, and staff throughout the entire campus.
[February 10, 2009, 0:20]
Urgent Issue Resolution through Remote Support: Eclipsys Case Study
White Papers Robert Bell, Director of Product Support Services, Eclipsys Corporation and Shelly Cobb, Product Marketing Manager for Citrix GoToAssist Listen to this 60-minute Webcast from Citrix Online, now available on demand, to learn how healthcare...
[December 5, 2006, 11:57]
Business Management Solution Provider Supports Attended & Unattended Systems With Remote Desktop Support Appliance
White Papers A number of remote access solutions were used to try and meet this challenge, including LogMeIn, Citrix Online's GoToAssist, and pcAnywhere. In order to ensure that owners have the latest security measures implemented at POS terminals and that...
[February 10, 2009, 0:20]
Experience Measurable Gains with Remote Services and Support
White Papers How GoToAssist Corporate delivers immediate ROI Citrix Online surveyed over 350 industry professionals to find out. IT consultants and Professional Services (PS) organizations have much to gain with remote services and support delivery - namely...
[April 8, 2009, 15:54]
