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CRM firm closure demonstrates market difficulty
News Xchange, a publicly traded software company specialising in customer relationship management, laid off all but one employee and shuttered its doors last week, indicating further consolidation in the stagnating market for CRM applications.
[February 21, 2003, 12:50]
Global Currency Trading Firm Chooses World-Class CRM From Salesforce.com
White Papers FXCM selected an on-demand CRM application from salesforce.com over CRM software from Siebel, GoldMine, and SalesLogix. Since it was founded in 1999, ForeX Capital Markets (FXCM) has grown into one of the largest currency trading firms in the world...
[July 12, 2006, 0:00]
mySAP CRM Integrates With Back-Office Software to Support New Online Sales Channel
White Papers Pioneer used the mySAP Customer Relationship Management (mySAP CRM) solution to expand retail sales into the online environment. Pioneer) is the sales and marketing arm of the consumer electronics firm Pioneer North America.
[September 14, 2007, 1:00]
Gartner sees steady CRM growth
News By the end of this year, SaaS will represent more than $1bn in CRM software revenue, growing at more than double the rate of the total CRM software market, the analyst firm said. The analyst firm said on Monday that overall CRM (customer...
[September 10, 2007, 13:26]
Entellium puts new spin on CRM
News The firm currently offers customers the option of paying a monthly fee for Web access to a full set of CRM applications or they can choose individual modules within the package, such as sales, marketing or customer service.
[October 20, 2004, 15:30]
CRM: The choice just got harder
News And with consolidation the watchword for the software industry, the CRM landscape is bound to change substantially over the next 12 months. The firm has put a lot of marketing muscle into pushing its own CRM products aimed at small to medium-sized...
[November 15, 2004, 14:20]
NetSuite IPO: Shares hit double the forecast price
News The success of NetSuite's IPO appears to reflect buoyancy in both the software-as-a-service (SaaS) and CRM markets. Business ByDesign will offer a range of SaaS applications, from financials to procurement to CRM software, for a monthly cost of...
[December 20, 2007, 15:53]
PeopleSoft 'like a sinking barge' - Salesforce.com chief
News Siebel recently returned to the pay-as-you-go market after a two-year hiatus, and sparked a heated response from Salesforce.com and Salesnet when the CRM giant announced it planned to buy a firm called UpShot, which competes in the same software...
[November 12, 2003, 12:04]
SAP gains on Siebel
News German software maker SAP is narrowing the gap in its race against Siebel Systems to be the largest Customer Relationship Management (CRM) vendor in Asia-Pacific, according to a research study. SAP's revenue contribution was "negligible" in 2000 as...
[July 4, 2002, 8:40]
Siebel: Exciting times in Asia
News Despite last year's battered economy, the Customer Relationship Management (CRM) software giant registered over 100 percent revenue growth in South Asia. Moreover, the Asian CRM market is only at the beginning of the growth curve," he said.
[May 7, 2002, 15:51]
Creative Manager Pro
Downloads In addition, Creative Manager Pro includes Customer Relationship Management (CRM), Document Management, Shared Calendaring, Accounting, and much more. Quick startup from Clients & Profits, Adman and many others Full-featured CRM (Client...
[June 15, 2007, 7:00]
Office to work with proprietary back-ends
News Despite Microsoft's growing interest in markets for back-end software such as CRM, many of the programs the new Office will need to share data with will come from companies other than Microsoft. This should allow data to be read by other software...
[July 17, 2003, 12:48]
Halliwells IT Team Meets Customer SLA Targets With Hornbill~s Supportworks ITSM
White Papers The firm has grown rapidly in recent years, with considerable investment in technology, including CRM software. Halliwells is the fastest growing commercial law firm in the UK, with offices in Manchester, Liverpool, London and Sheffield.
[May 16, 2009, 1:17]
Turkish Vehicle Firm Implements Integrated Customer Relationship Management System
White Papers Muhammet Atalay, CRM Software Development Specialist, Tradesoft, successfully managed the integration of Microsoft Dynamics CRM with the firm's AS/400 mainframe system and then tackled integration of customer and vehicle histories.
[February 9, 2008, 0:17]
Allianz Belgium Boosts Distribution Relationship Management of Brokers
White Papers The firm replaced its outdated broker database for customer relationship management with an integrated application using Microsoft Dynamics CRM software. Leading insurer Allianz Belgium wanted to improve its distribution relationship management...
[August 28, 2009, 1:22]
The Bene?ts of CRM Internet Architecture
White Papers Investing in a Customer Relationship Management (CRM) application is no different than any other business management software investment - whether you are looking for an enterprise level software application or a department level solution, you...
[January 20, 2006, 0:01]
Ventana Research Improves Customer Service, Saves Time, Money Using Soffront CRM
White Papers Ventana Research selected Soffront over competing products because Soffront CRM had the features they wanted with the flexibility to easily change the software to meet their needs. The company advocates Aligning Business and IT to Improve...
[July 11, 2006, 0:00]
Microsoft Dynamics CRM Online - The Linc Group Case Study
White Papers To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. Microsoft Dynamics provides powerful software that helps organizations drive down costs, improve...
[November 5, 2009, 15:10]
Microsoft Dynamics CRM Online - The Norris Group Case Study
White Papers That spurred a search for a new solution that culminated in the implementation of Microsoft Dynamics CRM Online. At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail...
[August 10, 2009, 13:50]
Creative Project Manager
Downloads In addition, Creative Project Manager includes Customer Relationship Management (CRM), Document Management, Shared Calendaring, Accounting, and much more. Quick startup from Clients & Profits, Adman and many others Full-featured CRM (Client...
[March 29, 2007, 8:00]
