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Vendor Aims To Double Customer Base In Three Years With Software As A Service
White Papers By working with Microsoft Software as a Service (SaaS) Incubation Center Partner Siennax to develop Web-based software as a service, Kooijman software expects to double its customer base within three years.
[April 16, 2008, 1:02]
MSNBC.com Captures Huge Customer Base And Elevates Brand With Alerts
White Papers In keeping with its role as an online news leader and innovator, MSNBC.com implemented MSN Alerts, which helped the site broaden its customer base, increase traffic, and strengthen its brand. MSNBC is a cable and Internet joint venture of Microsoft...
[October 27, 2003, 3:20]
Microsoft Dynamics Webcast: Professional Basketball Team Expands Customer Base With Microsoft Dynamics CRM
White Papers The webcast shows how the Portland Trailblazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base. The attendee of this webcast will learn how to create customer relations by using Microsoft Dynamics CRM 4.0.
[March 24, 2008, 0:02]
Software-as-a-Service Provider Broadens Customer Base By Porting Solution To Windows
White Papers But the company encountered problems marketing the solution to its target customer base. RevCat initially designed its solution using Java and open-source development tools. These included compatibility with existing enterprise systems, lack of...
[September 14, 2007, 1:00]
Creating A New Customer-Service Operating Model To More Effectively Interact With Diverse Customer Base
White Papers Accenture helped Alcatel create a new customer-service operating model to help the company more effectively interact with its highly diverse customer base. Alcatel executives determined that if the company were to compete - and excel - in a...
[June 26, 2007, 0:00]
Telecommunication Company Grows Customer Base With Rich E-Mail Offering
White Papers French telecommunication company Jet Multimedia wanted to grow its customer base and attract Small and Medium-sized Enterprises (SMEs) with a new product offering. The service provider recognised that most French SMEs were reliant on e-mail...
[September 20, 2006, 0:00]
The Microsoft .NET Platform Opens New Markets For CertifiedMail.com, Doubling Its Customer Base
White Papers This has allowed the company to broaden its customer base and expand into lucrative new markets, such as the healthcare industry. Microsoft .NET-connected software has helped CertifiedMail to create secure messaging solutions that embrace open...
[August 10, 2007, 10:46]
Tessiture Pietro Radici S.p.a. Increases Customer Base With Enhanced Customer Service
White Papers Customer relationships have a strategic importance for the company, and it is essential to manage marketing, sales, and customer care data as efficiently as possible. As such, Tessiture Pietro Radici needed to develop and implement a Customer...
[December 6, 2006, 0:00]
AppExchange Customization, Salesforce Service & Support Help Cottingham & Butler Unify Business Units, Manage Leads, And Serve Diverse Customer Base
White Papers The company also wanted to improve on the manual, paper-based customer support processes that made tracking, accountability, and the ability to capture institutional knowledge difficult. Cottingham & Butler, an insurance broker of employee benefits...
[July 18, 2006, 0:00]
Help Maximize Customer Base And Revenue: Optimize The Efficiency And Cost Of Account Opening Processes
White Papers Driven by customer expectations and competitive pressures from market leaders, banks are reassessing their delivery and customer management strategies. In particular, account opening processes represent a substantial opportunity to improve the...
[March 13, 2006, 16:52]
Looking Beyond The Call Center: Preventing Erosion In Your Customer Base And Profits
White Papers Even with huge leaps in service technologies, companies struggle to meet customer expectations while reducing contact center costs. For every service contact that a company receives from a customer, there are five to ten other customers who...
[July 25, 2006, 3:16]
Promero Delivers A Reliable, Flexible, And Robust Contact Center Platform To A Global Customer Base
White Papers Promero, Inc.wanted to increase call center platform stability, reliability, and voice quality - in both hosted and on-premise environments and deliver a contact center offering that helps Promero's clients drive sales and deliver quality customer...
[July 1, 2008, 1:01]
Dell Servers, Switches, And Storage Help Hosted Solutions Provide Its Local Customer Base With A Breadth Of Services And Rock-Solid Reliability
White Papers Hosted Solutions deployed Dell PowerEdge servers company-wide, running a mix of Microsoft Windows Server 2003 and Red Hat Linux operating systems to power a number of customer applications supported by Microsoft SQL Server 2000 and 2005 and Oracle...
[June 12, 2008, 1:01]
Oxygen Business Solutions Expands Customer Base, Lifts Earnings By 300 Percent
White Papers The challenge was to transform internal shared-services organization into customer-focused outsourcing company with capacity and credibility to successfully support all aspects of client IT needs. Oxygen Business Solutions Limited is a leading...
[January 19, 2007, 0:00]
Video Telephony Services On Intel Processor-Based Modular Communications Platforms: Broadening The Services Portfolio, Expanding The Customer Base, And Improving Margins
White Papers As a result, many carriers are now competing for the same enterprise and residential subscribers, often using pricing and bundling strategies that tend to reduce margins and increase customer churn. Wireline service providers have made massive...
[October 6, 2006, 1:00]
Absa Implements A Novell Solution To Double Its Online Customer Base And Become The Leading Provider Of Internet Banking Services In South Africa
White Papers The bank wanted to establish itself as the leader in Internet banking and double its online user base in a year. As part of its overall e-business strategy, Absa wanted to provide both Internet access and online banking to existing and future...
[March 3, 2004, 23:00]
Cognotec: Leading ASP Expands Customer Base With An Online Web Trading Solution
White Papers The leader in foreign exchange and money market trading solutions, Cognotec, of Dublin, Ireland, markets its products to financial institutions of all sizes around the globe. The now well-established solution, AutoDeal LITE, enables financial...
[August 14, 2003, 0:00]
Technology Advisor Expands Customer Base, Deepens Offerings With Web-Based Service
White Papers IHL Consulting Group provides an information gold mine to technologists in retail companies and to technology vendors selling to retailers. Its data service contains more than 2.5 million data points on 2,500 retailers and restaurants - information...
[January 1, 2007, 0:00]
Supporting A Customer Base That Doubled Overnight
White Papers E.ON UK is the UK's largest integrated energy company, generating and distributing electricity, and retailing electricity and gas. It is part of the E.ON group, the world's largest investor-owned energy services provider.
[April 16, 2008, 1:02]
An Enterprise Process Framework Defined And Delivered With IBM Rational Method Composer
White Papers Today's IT enterprise environment is characterized by high degrees of intricacy, increasing demands from its customer base, and an ever-changing landscape. In this environment IT leaders realize that an enterprise needs to be agile, responsive, and...
[April 26, 2008, 1:02]
