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Oracle Customer Data Hub: Customer Knowledge Through Information Quality
White Papers This paper discusses why information quality is the pre-requisite for customer knowledge, why a customer hub is necessary for customer data management, how to follow Oracle? s four steps to customer knowledge using the Oracle Customer Data Hub, and...
[July 1, 2004, 3:00]
Leveraging Oracle Identity Management And Customer Data Hub
White Papers Oracle Identity Management (IdM) and Oracle Customer Data Hub (CDH) are both strategic solutions part of the Fusion Middleware suite, which companies can deploy and integrate to significant leverage their IT investment and achieve greater...
[July 25, 2006, 3:16]
Oracle Customer Data Hub: Four Steps To Customer Insight
White Papers Oracle has developed an innovative customer data management product called the called the Oracle Customer Data Hub that unifies fragmented information without disrupting existing business processes and the supporting IT investments one has already...
[November 14, 2007, 0:01]
Ellison Relaxes Stance On Rival Software
News Ellison used much of time on stage to promote Oracle's Customer Data Hub product, a new program designed to pull data from numerous business systems and furnish up-to-the-minute information about customers.
[January 29, 2004, 8:05]
Oracle Launches Integration Tool
News At the Oracle AppsWorld conference in San Diego, Oracle's Larry Ellison promotes a new product, the Customer Data Hub, which uses Web services to gather customer information from incompatible business systems.
[January 29, 2004, 9:20]
Oracle Launches Strong Customer Data Integration Offering
White Papers Oracle joins best-of-breed leaders DWL and Siperian at the forefront of the emerging Customer Data Integration (CDI) market with its newly announced Oracle Customer Data Hub. A departure from its "Mingle integrated suite" application messaging...
[November 15, 2006, 0:00]
Oracle Case Study: Danka Office Imaging
White Papers The company deployed Oracle Customer Data Hub for its Americas-based operations, producing one version of customer data for approximately 70,000 active customers - data that is integrated into the flow of business transactions.
[March 9, 2006, 23:00]
Domino Printing Gains Single, Consistent, Global View Of Customers For Consolidated Business Management
White Papers The company implemented Oracle Customer Data Hub to create a single, centrally managed record for all customer data and related transactions and made it available to all authorized personnel globally via a web browser.
[September 5, 2007, 1:00]
Oracle Case Study: Network Appliance, Inc.
White Papers NetApp implemented Oracle Customers Online, Oracle Data Librarian, with a hub architecture to create an enterprise-wide customer master to enable enterprise to share the same view of the customer. The company identified 31 major data systems where...
[November 17, 2005, 23:00]
Oracle Case Study: IHOP Corp.
White Papers They also deployed Oracle Customer Data Hub to gain an integrated view of customer data - consolidating many disparate data silos into a single-view of the customer. IHOP wanted to improve system-wide customer support structure and establish a...
[May 30, 2007, 1:00]
Data Flow Management: From Call To Contact Centers
White Papers Contact Center is a communications hub that includes numerous communication channels of customer contact such as telephone, the Internet (email, online chat), fax, and mail. As more and more Call Centers adopt Internet-based business models, and...
[July 20, 2006, 0:00]
Grow Your Business: The Value Of Knowledge In The Contact Center
White Papers Every aspect of modern business runs on information, and the contact center is the hub of knowledge flow, both into and out of the organization. Bringing sensible presentation and a unified view of critical business data to every agent desktop is a...
[July 25, 2006, 3:16]
Service Gateway Strategy
White Papers The home service gateway (HSG) is IBM's vision of an intelligent "Home Network Hub". The HSG can be defined as a device that combines a thin server architecture with traditional router/hub functions acting as the intersection between wide area...
[August 14, 2003, 0:00]
MSIT Expands Hosted Team Site And Portal Offerings While Testing Deployment And Upgrade Scenarios For Users Worldwide
White Papers MicroSoft IT (MSIT) has long been the messaging and information hub for Microsoft's worldwide operations. As the first and largest customer to deploy Office SharePoint Server 2007, the MSIT team has a unique opportunity to not only apply improved...
[November 1, 2006, 0:00]
GGB Masters Order Fulfillment Through A Single Source Of Product Information
White Papers They simplified phasing-in sites and integrating acquisitions through use of the Oracle Product Information Data Hub. Process complexity and order inaccuracies affected customer service and inventory costs.
[July 20, 2007, 1:00]
Broadband Wireless Access: Alcatel 7385 Wireless IP -Into The Lead @High Speed
White Papers Find out how you can deliver broadband last mile connections to hundreds of subscribers from a single hub. What you need to lead is a fail-safe way to deliver high speed Internet services right to your customer’s front door.
[December 18, 2003, 23:00]
RFID: BT Says 'yes', Survey Says 'no'
News BT Auto-ID Services chief executive Ross Hall likened the infrastructure around RFID to the telephone network, with BT in the middle acting as central hub or switch -- feeding in data from tags and dishing out information to a company's internal...
[February 3, 2004, 10:10]
Oracle Tailors Update For Different Industries
News On Tuesday, the company said it had released a new product, the Customer Data Hub -- another tool for linking disparate computer programs. Later this year, it plans to release a Product Data Hub, a central source of information related to the...
[January 29, 2004, 9:30]
TK Maxx Owner: 45.7m Accounts Were Compromised
News In the case of TJX, Litan suspects it was a case where attackers gained access through a wireless regional hub for the company's store controllers that handle the point-of-sale system. TJX Companies said 45.7 million accounts were compromised over...
[March 30, 2007, 15:19]
Customer Releationship Management
Forum Others in the company should also get used to looking up information in the CRM system, scheduling leads, call backs, sending out marketing emails and generally using it as a central hub to your business.
[April 9, 2008, 16:16]
