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Oracle Technology & Business Objects Bring A Wealth Of Customer Profiling Information To Blu, Italian Telecom Operator
White Papers Blu sales transaction, inventory, and customer information systems were all in place, but management was asking for better access to the data they generated. From the beginning, Blu wanted to benefit from having a Data Warehouse - to better...
[July 1, 2004, 0:00]
What Business Owners Need To Know About Protecting Customer Information
White Papers In today's wired world, businesses of all sizes must take special steps to protect customer information from hackers and data thieves. A single security breach can create an enormous legal and regulatory headache, and seriously damage your company...
[April 13, 2007, 0:00]
Travelocity Exposes Customer Information
News Blaming the problem on human error, Marsicano stressed that no customer order information was compromised by the security hole. Earlier last year, security breaches or hacker attacks exposed customer and client information at CreditCards.com, Eve...
[January 23, 2001, 13:05]
Ensuring Safe, Secure, And Highly Available Customer Information With Symantec Information Integrity Solution
White Papers With a wealth of customer information that must be kept both secure and available, Farmers & Merchants Bank requires a resilient infrastructure. The bank turned to Symantec to deliver reliable, cost-effective information security and information...
[August 26, 2006, 0:00]
Sovereign Bank Deploys And Manages Wireless Network While Safeguarding Customer Information With Cisco Solution
White Papers By deploying and managing a Cisco wireless network solution and the Cisco Wireless Security Suite, Sovereign Bank is reaping the productivity benefits of wireless, while safeguarding the confidentiality of sensitive customer information.
[August 29, 2006, 0:00]
Gramm-Leach-Bliley Act: Protecting The Privacy Of Customer Information
White Papers Timely and reliable information is important to process transactions and support an institution and customer decisions. Information is one of the most important assets of an institution. Protection of information assets is necessary to establish...
[September 27, 2005, 0:00]
New Extranet Helps Protect Underwriter Information And Improves Customer Service
White Papers Reports could take days to complete, affecting both productivity and customer service. Customers have immediate access to critical information, and RSUI staff has more time for generating new business.
[September 28, 2007, 0:00]
Nibco Speeds Information Flow And Boosts Customer Service With SAP
White Papers A constant and positive commitment to SAP and IBM is paying dividends for NIBCO, with faster customer order response times, improved information availability and lower costs. NIBCO INC.based in Elkhart, IN, USA, manufactures advanced flow control...
[September 13, 2004, 0:00]
Improving Customer Service Through An Exhaustive Repository Of Client Information
White Papers Pictet realized that it could increase its employees' swiftness in meeting customer requests by offering them integrated access to all client information, including account statements and orders. Founded in 1805 in Geneva, Pictet is one of the...
[May 24, 2005, 0:00]
Amazon.com To Share Customer Information
News In such transactions, customer information generally is one of the transferred business assets," reads the online small print. Also, in the unlikely event that Amazon.com, or substantially all of its assets are acquired, customer information will...
[September 1, 2000, 16:16]
News Burst: Amazon.com To Share Customer Information
News Customers of retail giant Amazon.com are being notified that their personal information could be shared with other organisations despite consumer concern over privacy. Full story to follow
[September 1, 2000, 12:33]
Customer Profitability Information Just Isn't Enough
White Papers Customer relationship management demands that one understands which customers create profits and those that destroy it. This paper explores how customer management solutions based on a scaleable data warehouse and a strategy to couple profitability...
[January 8, 2004, 23:00]
Customer Information: Thicker Than Water Webinar
White Papers This webcast explains how integration technology can help banking institution to create a single view of the customer, maintain a consistent record of record updates and changes, speed up development by creating reusable components for data access...
[October 6, 2005, 0:00]
Cisco's CRM Communications Connector Gives Employees Secure, Reliable, And Convenient Access To Customer Information
White Papers When a customer calls CTI, their caller ID is registered through Communication Connector and CallManager, which immediately provides an online pop-up of their profile on the account manager's screen, displaying every aspect of their current and...
[July 24, 2006, 0:00]
Protecting Customer Information At Fast-Growing Bank With Symantec Security And Data Protection Solutions
White Papers Having brought four community banks together under one holding company, the 300-employee Bank of Choice faced the task of consolidating systems while protecting and securing customer data. The firm developed a strategic relationship with Symantec...
[January 17, 2008, 23:00]
MySAP Customer Relationship Management Increases Information Consistency At Siemens
White Papers Striving to offer even better service to its customers, the company opted for the most up-to-date system on the market - the mySAP.com platform and its mySAP CRM solution - to tackle the challenge of integrating all customer data into a single...
[September 14, 2007, 0:00]
Bank Mutual Complies With Regulatory And Audit Requirements With Assistance From Novell Nsure Audit, While Protecting Employee Identities And Customer Information
White Papers Bank Mutual is one of Wisconsin's largest federally chartered savings banks, with more than 70 locations and $3.1 billion in assets. In the past, tracking network usage at a high level was acceptable, but recent federal mandates require precise...
[October 21, 2004, 0:00]
Financial Privacy Laws Affecting Sharing Of Customer Information Among Affiliated Institutions
White Papers The privacy provisions of the Gramm-Leach-Bliley Act of 1999 (P.L.do not permit customers to preclude financial institutions from sharing nonpublic personal information with affiliated companies; they merely require companies to notify their...
[September 27, 2005, 0:00]
CRM For The Information Professional: How Customer Relationship Management Can Help You Achieve Greater Success In Your Organization
White Papers This paper defines the theories of CRM, illustrates how CRM applies to the information profession and outlines which technologies directly contribute to successful CRM programs in the information industry.
[January 22, 2004, 23:00]
Pocket Technician, A Palm Handheld Solution, Interfaces Directly With Caterpillar Engines To Provide Diagnostic Information And Keep Customer Trucks Rolling
White Papers Caterpillar is a Fortune 100 company and the world's largest manufacturer of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. Caterpillar developed the Pocket Technician system, a Palm Powered...
[April 16, 2007, 0:00]
