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What Business Owners Need to Know About Protecting Customer Information
White Papers In today's wired world, businesses of all sizes must take special steps to protect customer information from hackers and data thieves. A single security breach can create an enormous legal and regulatory headache, and seriously damage your company...
[April 13, 2007, 13:00]
Financial Services Firm Consolidates Customer Information Systems and Boosts Service
White Papers For its employees to be most productive and efficient, however, the company needed a consolidated repository for customer account information so that staff members - spread across five offices - could have access to the same data.
[January 11, 2007, 0:00]
Sovereign Bank Deploys and Manages Wireless Network While Safeguarding Customer Information With Cisco Solution
White Papers By deploying and managing a Cisco wireless network solution and the Cisco Wireless Security Suite, Sovereign Bank is reaping the productivity benefits of wireless, while safeguarding the confidentiality of sensitive customer information.
[August 29, 2006, 0:00]
The Key to Successful Quality Customer Information
White Papers Businesses are in a constant state of change, so too is the customer information the paper depends upon to formulate the critical business decisions. A frightening statistic according to The Data Warehousing Institute 2002 study shows that "Poor...
[February 29, 2008, 0:02]
Travelocity exposes customer information
News Blaming the problem on human error, Marsicano stressed that no customer order information was compromised by the security hole. Earlier last year, security breaches or hacker attacks exposed customer and client information at CreditCards.com, Eve...
[January 23, 2001, 13:05]
How to Create Real Value With ABM and Customer Profitability Information
White Papers This webcast addresses how to achieve real value from advanced customer profitability information. It also addresses the design and implementation of customer profitability systems and the use of that information in analyzing opportunities to...
[May 12, 2007, 1:00]
Ensuring Safe, Secure, and Highly Available Customer Information With Symantec Information Integrity Solution
White Papers With a wealth of customer information that must be kept both secure and available, Farmers & Merchants Bank requires a resilient infrastructure. The bank turned to Symantec to deliver reliable, cost-effective information security and information...
[August 25, 2009, 10:14]
National City Re-Architects Information Infrastructure to Support Evolution to a Customer-Centric Enterprise
White Papers It needed to align information management with customer centric corporate strategy. National City Corporation developed a comprehensive, integrated Enterprise Information Management plan - including data governance, methodology and reference...
[October 1, 2009, 1:24]
Amazon.com to share customer information
News In such transactions, customer information generally is one of the transferred business assets," reads the online small print. Also, in the unlikely event that Amazon.com, or substantially all of its assets are acquired, customer information will...
[September 1, 2000, 16:16]
News Burst: Amazon.com to share customer information
News Customers of retail giant Amazon.com are being notified that their personal information could be shared with other organisations despite consumer concern over privacy. Full story to follow
[September 1, 2000, 12:33]
A Uniform View of Customer Information Creates Higher Quality Service and Customer Care
White Papers Thanks to mySAP Customer Relationship Management (mySAP CRM), Freudenberg IT KG was able to optimize its customer services processes just how it wanted. Now, with a uniform view of all relevant customer data and a comprehensive range of...
[September 28, 2007, 1:00]
J.B. Hanauer & Co. Relies on ISS' Managed Protection Services to Provide Guaranteed Protection for Its Valued Customer Information
White Papers Hanauer & Co.needed absolute assurance that its confidential customer data would be monitored and protected against any security breach without hindering daily business operations. Since 1931, J.B. Hanauer & Co.has been a private wealth management...
[December 6, 2008, 0:23]
Protecting Customer Information at Fast-Growing Bank With Symantec Security and Data Protection Solutions
White Papers Having brought four community banks together under one holding company, the 300-employee Bank of Choice faced the task of consolidating systems while protecting and securing customer data. The firm developed a strategic relationship with Symantec...
[January 18, 2008, 0:01]
Master Data Management for Retail: Use Your Information to Improve Customer Experience
White Papers IBM solutions and retail industry experience help each client accelerate its progress in becoming an On Demand Business - so it can respond with flexibility and speed to virtually any customer demand, market opportunity or external threat.
[April 26, 2007, 1:00]
mySAP Customer Relationship Management Increases Information Consistency at Siemens
White Papers Striving to offer even better service to its customers, the company opted for the most up-to-date system on the market - the mySAP.com platform and its mySAP CRM solution - to tackle the challenge of integrating all customer data into a single...
[September 14, 2007, 1:00]
ARAG Italia Improves Information Management to Better Meet Customer and Market Demands
White Papers The company wanted to restructure Information Technology (IT) system to maximize ability to react to the demands of customers and the market. Working with Intesys, the company implemented Oracle Application Server to create an information system...
[June 30, 2007, 1:00]
Manufacturer Boosts Customer Service With Current, Discoverable Web Information
White Papers It was taking days, sometimes weeks, for IT staff to post new product information and even minor updates to the Web site of PolyOne Corporation, a leading global manufacturer of polymer compounds and additives.
[April 16, 2008, 1:02]
SAP Business Information Warehouse at SAP AG: Global Reporting Creates Transparency for Customer-Related Decisions
White Papers With its SAP Business Information Warehouse (SAP BW), SAP has established a standardized reporting procedure in the whole group. Thanks to the continuous exchange of experience and information between practical application at SAP and the...
[September 28, 2007, 1:00]
Salesforce to ape iTunes and eBay
News Customer information systems may not be a very sexy topic, but Salesforce.com chief executive Marc Benioff is trying to spice it up a bit with a new service he's comparing to both eBay and Apple's iTunes Music Store.
[September 13, 2005, 9:20]
Salesforce Enhances Customer Visibility Across the Enterprise for PerkinElmer
White Papers PerkinElmer, a global leader in health and industrial sciences, has implemented Salesforce to manage and share customer and prospect information enterprise-wide. PerkinElmer has also customized the Salesforce solution to its own business model...
[March 16, 2009, 6:35]
