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DLJ Direct Distributes Business-Critical Customer Software With Marimba's Castanet
White Papers DLJdirect MarketSpeed 3.0 is one of the brokerage industry's premier investment management and online trading software applications. DLJdirect, Inc.implemented Castanet to distribute a software package and subsequent updates over the Web.
[January 1, 1970, 0:59]
WorkflowOne: Printing And Promotion Company Uses Office Business Applications To Improve Internal Processes And Customer Services
White Papers WorkflowOne use Microsoft software because it offered lower costs and the ability to help to more rapidly meet business needs. A large, rapidly growing provider of print and promotional solutions, WorkflowOne offers comprehensive supply chain...
[January 1, 1970, 0:59]
Microsoft's Great Plains Buy Changes Competitive Landscape
News Great Plains is a developer of small to midsized business applications, including payroll, human resource, accounting, customer resource management and e-commerce software. Hebert cited the bCentral small business portal's customer management...
[December 22, 2000, 11:10]
Siebel Aims For Ease Of Use
News Siebel specialises in CRM, or customer relationship management, software. Such software is designed to automate corporate sales, marketing and customer service tasks, but it has gotten a bad rap recently, with companies reporting disappointment in...
[October 8, 2003, 14:20]
J.D. Edwards Shakes Up CRM Mix
News Edwards announced on Tuesday that it has introduced a revamped set of corporate sales, marketing and customer service applications, designed to be easier for customers to use alongside other business programs than before.
[January 29, 2003, 9:05]
Siebel To Tackle Apps Integration
News Confronting a common complaint of many consumers of packaged business applications, Siebel Systems said on Monday that it plans to release a set of new tools that will make it easier to exchange data among its customer relationship management...
[April 9, 2002, 11:42]
New NetSuite Version Imminent
News Zach Nelson, NetSuite's chief executive, contends that far more valuable customer data resides in other systems, such as order management applications. NetSuite, a provider of hosted customer relationship management software, plans to debut an...
[October 14, 2004, 9:50]
Microsoft Puts CRM Plans On Hold
News Microsoft has shelved plans to release a 2.0 version of its customer relationship management (CRM) software in March, saying it needs until the end of the year to finish the program. The delay, which the company discussed on Thursday, comes as...
[February 11, 2005, 15:50]
SugarCRM Hopes Support Will Sweeten Open-source Package
News The free application is comparable to pay-to-licence applications from rivals Best Software, FrontRange Solutions, Microsoft, Salesforce.com and others in the so-called customer relationship management (CRM) software market, said John Roberts...
[September 7, 2004, 13:55]
Searching For The Next Salesforce
News It's one of a few dozen software start-ups emulating Salesforce, which is shaking up the $10bn (£5.5bn) market for customer relationship management, or CRM, software and threatening industry leader Siebel Systems with a groundbreaking business model.
[June 27, 2005, 13:00]
SAP Refreshes CRM Lines
News Enterprise applications specialist SAP has launched its newest customer relationship management (CRM) system, placing an emphasis on expanded capabilities for specific markets and promising across-the-board improvements in the package.
[May 18, 2005, 15:20]
Siebel, Microsoft Sign .Net Pact
News Microsoft and Siebel Systems on Monday announced an alliance that will tie Siebel's customer relationship management (CRM) software to Microsoft's .Net architecture. Microsoft is planning to break into that market later this year with the...
[October 21, 2002, 14:52]
Oracle Buys Hyperion For $3.3bn
News The software maker acquired customer relationship management software maker Siebel Systems for $5.85bn last year and archrival PeopleSoft for $10.3bn in 2005. It also provides "dashboards" or applications for that visually represent how a company...
[March 1, 2007, 14:26]
Oracle Aims At The Middle Ground
News Oracle sees server software, notably its application server and collaboration suite, as a natural extension of its database business, where it already has a large customer base. Next month, at its Oracle OpenWorld customer conference, Oracle will...
[November 23, 2004, 7:35]
Microsoft Gets Down To Business
News The company is scheduled to announce new details of its plans in business applications this week, however, and a Great Plains-focused customer conference is scheduled for next month. Microsoft's bCentral Web site, which dishes out applications over...
[February 26, 2002, 9:27]
IBM Puts Brawn Behind Business Intelligence Efforts
News IBM said it is delivering an upgrade to its Intelligent Miner data mining tool with better usability features and templates for Web-based customer relationship management applications for telecommunications, finance and insurance.
[September 23, 1999, 10:34]
Oracle Unveils Global Business Suite
News The new applications in those product lines include the PeopleSoft Enterprise 9 human capital management module and Siebel CRM 8 customer relationship management software. Oracle also announced the general availability of Siebel CRM 8, marking the...
[February 1, 2007, 8:45]
Businesses Reject SaaS As Core Platform
News Jan Ziskasen, Kraft Foods's senior director of SAP competency centres, operations and business services, told ZDNet Asia the company would only consider using SaaS on single applications such as CRM (customer relationship management), particularly...
[May 21, 2008, 14:51]
Oracle Plans To Acquire Agile Software
News In addition, Agile frequently appears in customer accounts shared by SAP, Oracle's archrival. Agile, which has roughly 1,300 PLM customers, has several customer accounts it shares with SAP. Oracle announced plans on Tuesday to buy Agile Software in...
[May 16, 2007, 9:58]
Salesforce Adds Customisation Option
News Salesforce.com introduced the latest update to its hosted customer relationship management package on Tuesday, with a focus on increasing customisation and integration capabilities throughout its applications.
[November 3, 2004, 8:43]
