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Disposable Numbers Fight Online Security Fears
News Last month, utility firm Powergen accidentally exposed many of its customer's credit card numbers and Barclays Bank was similarly troubled when a number of its online accounts were accessed without authorisation.
[September 11, 2000, 10:01]
O2 Burns Bright With Latest Financials
News The majority of O2's growth came from the German market, where year-on-year EBITDA growth rose by 51 percent and customer numbers by percent. O2's performance in the UK was comparatively flat, with customer numbers increasing by nearly 9 percent...
[November 15, 2005, 9:30]
Amex, RBS, Natwest Customer Details Sold On EBay
News Details included names, addresses, bank account numbers, telephone numbers and customer signatures. We take customer privacy and data security very seriously. Over one million American Express, RBS and Natwest customers' details have been sold on...
[August 26, 2008, 13:28]
Bulldog Users Bite Back Over Poor Service
Talkback Why should a customer first have to spend weeks on hold with Bulldog, tracking complaints, amassing ticket numbers, collecting call center rep names, filling reference numbers, reverting to dial up, borrowing their neighbour's broadband, simply to...
[September 12, 2006, 21:30]
Tower Records Exposes Customer Data
News The glitch allowed anyone to peruse Tower Records' Website to view its database of customer orders dating from 1996 through this week, including home and email addresses, phone numbers and what music or video products were purchased.
[December 6, 2002, 9:49]
Biggest Hacking Fraud Ever
News American online CD-retailer CD Universe, admitted that "a portion of its customer data" had been stolen and that an attempt had been made to blackmail the firm over the return of the information.eUniverse -- parent of CD Universe -- admitted it...
[January 12, 2000, 9:19]
Amazon Subsidiary Admits Security Breach
News The hacker downloaded customer records from the site, including customers' names, addresses and credit card numbers, Courtovich said. Although Bibliofind has notified credit card companies of the attack, the company does not have any indication...
[March 6, 2001, 9:49]
Online Florist Divulges Customer Details
News A specific customer couldn't be targeted by name, only randomly by changing numbers in an FTD.com cookie. As of Thursday afternoon, a least one other researcher had confirmed that customer data including names, addresses and phone numbers -- but...
[February 14, 2003, 13:50]
What's Going On At Skype?
Talkback The icing on the cake is that many of the electronic "vouchers" that Skype gave to users to compensate for this didn't work, so when people tried to use them when changing over to the new numbers Skype offered, they were rejected and the customer...
[November 26, 2007, 7:46]
E-tailers Learn A Lesson -- The Hard Way
News Looking to drum up new business, increasing numbers of e-tailers are mailing out promotions and coupons to Internet users. Some have even created Web sites featuring lists of promotion codes and ID numbers offering everything from free shipping to...
[December 15, 1999, 9:01]
TK Maxx Owner: 45.7m Accounts Were Compromised
News In its filing, TJX noted that cyberthieves first accessed its computer systems in July 2005 and installed software to harvest such sensitive customer information as account information, names and addresses, drivers' licence numbers and military...
[March 30, 2007, 15:19]
Skype: Do You Get What You Pay For?
News Skype spokeswoman Kat James acknowledges problems but says the customer numbers tell the bigger story. For a few days last week, some people couldn't call US phone numbers. The company is currently signing up about 60,000 new registered users every...
[February 21, 2005, 11:55]
Travelocity Exposes Customer Information
News Names, addresses, phone numbers and e-mail addresses of Travelocity customers who participated in a promotion on its site were exposed. Weeks later, the company later said that the hacker didn't gain access to any of the credit card numbers it had...
[January 23, 2001, 13:05]
O2 To Start Charging For 0845 Calls
News O2 is to start charging for calls to non-geographic numbers, bringing it in line with other UK mobile operators. From 28 September we are removing non-geographical numbers from the inclusive minutes for most of our existing customers, and we have...
[August 30, 2007, 10:09]
Information Overload: How Vital Data Can Get Overlooked
News However, the numbers of the customer service manager and the numbers of the marketing department are drastically different. Suddenly, concerns arise for the validity of the numbers. After the customer service manager receives the report, she plans...
[August 2, 2006, 16:50]
SuSE Goes 64-bit With IBM ZSeries
News The ReiserFS journaling file system allows the system to recover quickly after an interruption or crash, and is optimised for data entries containing large numbers of small files, SuSE said. The system can run hundreds of versions of Linux, each a...
[March 15, 2002, 14:31]
WebTV Hole Leaves Users Exposed
News If the WebTV user had the spam filter activated, then the returned message would divulge the user's ID numbers to the sender -- in addition to the reason the email was deflected. The security breach appears to be an iteration of a flaw that...
[September 15, 1999, 8:20]
Callback Service: For Easy Calling
Blog The provider would issue or assign unique phone numbers to the users. The computer recognizes the number and connects the users to the numbers that they want to call. As a matter of fact, this service delivers in terms of call rates, quality of the...
[April 28, 2008, 12:03]
Online Blackmailer Leaks Hacked Data
News Shortly afterward, the hacker, who also claimed to have stolen credit card numbers of 350,000 of the company's customers, contacted Philadelphia-based Ecount and tried to extort the company, said Matt Gillin, Ecount's chief executive.
[October 12, 2001, 8:58]
Vista Vs XP
Blog Microsoft's finance numbers do not add up if one accepts the numbers Microsoft has floated for sales. Care to guess how the numbers appear to be adding up? Basically, if a customer ordered a computer and it came with Vista installed, the customer...
[July 30, 2008, 7:30]
