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Soporte En Paralelo Guaranties Its Success With Dynamics CRM And Improves The Operational Capacity Of Its Customer Service
White Papers There was not an assessment period as such, since management had excellent references of Microsoft Dynamics CRM. The company needed a tool that would automate effectively its customer assistance processes, and would also be simple to implement, so...
[January 1, 1970, 0:59]
Microsoft Dynamics Customer Solution Case Study - Leading Financial Services Firm Implements New Software For Improved Client Service
White Papers Learn how Microsoft Dynamics GP Financial Management Software can help you improve purchasing, budgeting, invoicing, forecasting, and inventory management so you can improve the productivity and profitability of your business.
[June 30, 2008, 12:48]
Egyptian Beverages Company Transforms Customer Service With CRM And Retail Solution
White Papers Since implementing an integrated system of Microsoft Dynamics CRM and Microsoft Retail Management System, it has transformed the running of its business. Despite the success of its call centre for handling customer orders, the lack of integration...
[January 1, 1970, 0:59]
Hungarian ASP Increases Cost Efficiency And Customer Service With CRM Solution
White Papers With Microsoft Dynamics CRM 3.0 Small Business Edition, Adverticum has eliminated unproductive processes by managing all of its clients in a single customizable environment. The company's previous solution for managing its diverse portfolio of...
[January 1, 1970, 0:59]
British Chambers Of Commerce Improves Customer Service With New CRM Solution
White Papers After comparing its needs to the tools and technologies available on the market, BCC worked with Microsoft Certified Business Solutions Partner ETC Global Solutions to implement Microsoft Dynamics CRM.
[January 1, 1970, 0:59]
Oilfield Service Provider Uses Flexible Accounting Solution To Meet Customer Needs
White Papers Peak then transitioned from an Oracle-based accounting system to Microsoft Dynamics GP, which provides the flexibility the company needs. Peak Oilfield Services, a firm providing oilfield support services and construction in Alaska, needed to...
[January 1, 1970, 0:59]
CRM Solution's Superior Workflows, Multi-Tenancy Create Stronger Customer Service
White Papers To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. As a service business, building a book of clients through prospecting, as well as retaining current...
[July 3, 2008, 1:01]
Momentum Webcast: Learn About Customers' Experiences With Microsoft Dynamics CRM (Level 100)
White Papers Microsoft Dynamics CRM gives customer-facing employees the information they need to provide truly impressive customer service. Tune in to this webcast as customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this...
[January 1, 1970, 0:59]
Lifting Products Manufacturer Improves Efficiency And Customer Service With New Management System
White Papers Certex, the world's leading distributor of lifting products and services, implemented Microsoft Business Solutions - Navision (now part of Microsoft Dynamics) Warehouse Management Systems (now part of Microsoft Dynamics) to improve customer...
[January 1, 1970, 0:59]
New Solution Helps Microsoft Improve Service To Employees, Business Partners
White Papers By implementing Microsoft Dynamics CRM, these teams have improved service levels, increased employee and customer satisfaction, boosted collaboration across teams, and achieved better individual and management reporting.
[January 1, 1970, 0:59]
Health Insurance Company Reengineers Call Center With CRM Solution
White Papers As part of an initiative to update call center technology, Wellmark turned to Microsoft Gold Certified Partner Avanade for its implementation expertise with Microsoft Dynamics CRM. The ease of use of Microsoft Dynamics CRM has enabled in-house...
[July 11, 2008, 4:43]
Microsoft Business Applications To Get Updated
News Microsoft said it also made sure that the updated programs can easily exchange pricing, order status, customer credit and other data with an upcoming release of its customer information system, Microsoft Dynamics CRM.
[November 15, 2005, 17:10]
Chip Tester Resolves Customer Issues Quickly And Accurately With CRM Solution
White Papers That's why it selected Neocase software, which fully integrates its customer service functionality with the Microsoft Dynamics CRM 3.0 software in use at ISE. To maintain and increase customer satisfaction while continuing to grow, ISE Labs needed...
[January 1, 1970, 0:59]
Momentum Webcast: Learn About A Customer's Experiences With Microsoft Dynamics NAV (Level 100)
White Papers Easy to use and maintain, Microsoft Dynamics NAV helps to maximize productivity, increase customer satisfaction, and optimize service levels. Microsoft Dynamics NAV integrates critical financial, operations, customer, distribution, analytics, and e...
[January 1, 1970, 0:59]
Microsoft Dynamics CRM 4.0: Performance And Scalability - Database Scalability For The Enterprise
White Papers Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test based on a customer database of over 1 billion records, Microsoft Dynamics CRM...
[June 30, 2008, 12:48]
Microsoft Dynamics CRM 3.0 For Education
White Papers Microsoft Dynamics CRM 3.0 Professional, formerly known as Microsoft Business Solutions CRM, is a complete customer relationship management solution that provides the tools and capabilities needed to create and easily maintain a clear picture of...
[January 1, 1970, 0:59]
TechNet Webcast: Windows Mobile Series: Microsoft Dynamics CRM Mobility And Windows Mobile (Level 300)
White Papers Microsoft Dynamics CRM offers several options for presenting marketing, sales, and customer service information to mobile users. This webcast covers mobile options, including Windows Mobile solutions, zero-footprint mobile deployments, and...
[January 1, 1970, 0:59]
Effective CRM Helps Australian Mining Support Company Improve Customer Service
White Papers Having installed Microsoft CRM (now part of Microsoft Dynamics), Kalassay can now maintain customer data efficiently and provide service that is uniform and of a high standard. The customer service efforts of mining industry support company...
[January 1, 1970, 0:59]
Web Analytics Integrates With CRM For More Effective Marketing, Sales, And Service
White Papers Relying on the Microsoft Dynamics CRM business application platform, the solution extends Web analytics beyond traditional marketing roles and into sales, customer service, and management, and makes Microsoft Dynamics CRM a hub for comprehensive...
[January 1, 1970, 0:59]
Momentum Webcast: Learn About A Customer's Experiences With Microsoft Dynamics SL (Level 100)
White Papers Microsoft Dynamics SL customer shares his experiences and describes how this powerful business management solution has helped his organization grow. The webcast also covers the specialized modules included in Microsoft Dynamics SL for financial...
[January 1, 1970, 0:59]
