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Major Norwegian Telecommunications Group Telenor Calls On Microsoft Visual Studio .NET To Improve Customer Service
White Papers Telenor, the Norwegian telecommunications group with international operations, used Visual Studio .NET and the Microsoft .NET Framework to replace its online point-of-sale customer service system. Using Visual Studio .NET and the .NET Framework...
[January 1, 1970, 0:59]
Accenture Helps Telenor Build Self-Service Customer Care Capability Using Microsoft .NET
White Papers This document focuses on creating a State-of-The-Art customer insight solution. Xelector is an innovative comparison-shopping service. Xelector and Accenture jointly devised a full development program to create a database business capable of...
[January 1, 1970, 0:59]
McAfee.com Uses Support For XML Web Services In Microsoft .NET To Help Increase End-User Security And Improve Customer Communication
White Papers McAfee.com used Microsoft .NET to deliver a new and improved version of VirusScan Online, the company's flagship managed security service. Users are authenticated through Microsoft .NET Passport, eliminating the need for them to visit the company's...
[January 1, 1970, 0:59]
McAfee.com Uses Support For XML Web Services In Microsoft .NET To Help Increase End-User Security And Improve Customer Communication
White Papers McAfee.com used Microsoft® .NET to deliver a new and improved version of VirusScan Online, the company’s flagship managed security service. Users are authenticated through Microsoft .NET Passport, eliminating the need for them to visit the company...
[January 1, 1970, 0:59]
College Pro Painters Improves Efficiency While Decreasing Costs
White Papers Knowing that customer addresses were a big part of the data's problem, College Pro decided to go with Microsoft Gold Certified Partner Envision IT's StreetPerfect.net Web service. Using Microsoft Visual Studio .NET 2002, Envision was able to...
[January 1, 1970, 0:59]
BMO Financial Group Selects Microsoft .NET And Smart Client Architecture For Mission-Critical Customer Service Application
White Papers The .NET-connected solution will replace the company’s mission-critical customer service application—used by 18,000 retail branch, call center, and back-office personnel to service millions of customer transactions per day.
[January 1, 1970, 0:59]
Timing's Right For MS .Net
News The addition of WebAppoint, which allows for online scheduling for such items as car repair or dentist appointments, is a crucial element in Microsoft's ambitious software-as-a-service strategy, known as .Net.
[March 15, 2001, 8:18]
Keep Track Of Mobile Workers With .Net
News Microsoft offers a hosted Web service, called MapPoint.Net, which allows businesses to add mapping capabilities to their applications, so people can get a map or location through any device, including personal digital assistants and cellphones.
[September 18, 2002, 14:18]
Microsoft's Great Plains Buy Changes Competitive Landscape
News At that time, Ballmer told analysts: "You'll see us build out not only Office productivity services.customer management, accounting, invoicing, manufacturing services, and in some sense I think of the work we're doing on bCentral as a flagship for...
[December 22, 2000, 11:10]
C#: A SQL Server XML And ASP.NET Runtime Application
White Papers This white paper details the construction of a Web-based customer service solution using the Microsoft .NET Framework, Microsoft SQL Server 2000 XML functionality, and XSLT documents. With Microsoft ASP.NET runtime support, forms authentication...
[January 1, 1970, 0:59]
Simplified Access To Central SAP Data Boosts Efficiency And Improves Services
White Papers A Web application based on Microsoft .NET provides all service-related information, such as customer and order details, activity recordings, as well as technical data, concisely and in an easy-to-use way.
[January 1, 1970, 0:59]
.NET Framework 1.1 Service Pack 1 For Windows Server 2003
Downloads In addition, the service pack includes roll-ups of all reported customer issues found after the release of the Microsoft .NET Framework 1.1. Download the latest .NET Framework 1.1 Service Pack from Microsoft.
[August 22, 2007, 8:02]
Microsoft .NET Framework 1.1 Service Pack 1 For Windows Server 2003
Downloads In addition, the service pack includes roll-ups of all reported customer issues found after the release of the Microsoft .NET Framework 1.1. The primary focus of Microsoft .NET Framework 1.1 Service Pack 1 (SP1) is improved security.
[August 24, 2007, 16:32]
Microsoft .NET Framework 1.1 Service Pack 1
Downloads In addition, the service pack includes roll-ups of all reported customer issues found after the release of the Microsoft .NET Framework 1.1. The primary focus of Microsoft .NET Framework 1.1 Service Pack 1 (SP1) is improved security.
[August 16, 2007, 10:11]
Microsoft .NET Framework 1.0 Service Pack 3
Downloads In addition, the service pack includes roll-ups of all reported customer issues found after the release of the Microsoft .NET Framework 1.0. The primary focus of Microsoft .NET Framework 1.0 Service Pack 3 (SP3) is improved security.
[August 24, 2007, 16:23]
Microsoft CRM Data Migration Framework
White Papers Microsoft Business Solutions CRM is a line-of-business solution that empowers businesses to make informed decisions, increase sales success, and provide superior customer service. Built from the ground up using Microsoft .NET technologies...
[January 1, 1970, 0:59]
MOM - Microsoft CRM 1.2 Connector Brief Description
Downloads While MOM 2005 proactively monitors your IT services environment, it raises initial alert warnings that are filtered and forwarded with the MOM-CRM Connector to Microsoft CRM 1.2 Customer Service, where a trouble ticket is generated, and where you...
[August 25, 2007, 10:29]
Financial Services Firm Delivers Multi-Channel Banking With New, Integrated Platform
White Papers Its new multi-channel platform, built on Microsoft .NET Service-Oriented Architecture, allowed the bank to rapidly integrate and extend its banking channel capabilities to deliver Internet Banking, Mobile Banking and ATM/CRM customer centric service.
[January 1, 1970, 0:59]
C#: A SQL Server XML And ASP.Net Runtime Application
Downloads This customer service sample application demonstrates the use of the Microsoft .Net Framework, SQL Server 2000 XML functionality, and XSLT documents. It allows customers to view customer, order, and order detail information in a secure environment.
[August 28, 2007, 15:09]
Accenture Case Study: Telenor
White Papers Using the Microsoft .NET platform, Accenture developed an online portal for Telenor in three months - on time and under budget. Telenor wanted to provide an online self-service customer portal to enable new, personalized services, while...
[January 1, 1970, 0:59]
