You're Virtually There: Remote Support Best Practices And Benefits
White Papers This free DB Kay & Associates report demonstrates the benefits of these new systems. In recent years, a new breed of remote support has become available and is being rapidly adopted in support centers.
[December 17, 2007, 5:56]
Virtual Support Networks: Ten Tips For Delivering Managed Services To On-Site Systems
White Papers Read this DB Kay & Associates paper for more information about this unique opportunity for service providers. The business of taking care of remote hardware and software has never been bigger: Managed systems and services for retail, point of sale...
[December 20, 2007, 13:01]
