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Desk Doctor Low Resolution OSX
Downloads Desk Doctor gives you a new way to prevent and rehabilitate RSI at your desk. Desk Doctor detects and rehabilitates problems even before you feel them. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise...
[June 4, 2007, 17:31]
TApCalc Financial, Desk, Scientific Tape Calculator Suite(Arm)
Downloads It contains all 3 calculators i.e.tApCalc Desk, tApCalc Finance and tApCalc Scientific. From the developer: ""3 in 1 Value pack, calculators with paper tape tApCalc Suite is a handy calculator value pack for Pocket PC.
[September 10, 2002, 16:33]
BMC Remedy Help Desk
White Papers Remedy Help Desk provides the foundation for an integrated, end-to-end approach to IT Service Management. Based on best practices, Remedy Help Desk automates your ability to submit, monitor, and manage help desk cases, change tasks, and asset...
[November 9, 2005, 23:00]
Sarbanes-Oxley And Service Desk: An Approach To Control Objectives
White Papers This paper explains some of the ways that SOX has affected IT departments and how IT departments can use a service desk to respond positively to SOX. The Sarbanes-Oxley Act of 2002 (SOX) was passed in reaction to the disastrous financial collapses...
[January 31, 2006, 9:15]
Leading Australian Charity Increases Productivity With ITIL-Based Service Desk
White Papers It recently selected Enterprise Management Solutions (EMS) to implement an HP OpenView Service Desk solution to improve its IT service and support operations. Being ITIL compliant was one of the criteria for Mission Australia when choosing its Help...
[July 23, 2004, 0:00]
Forrester Research Report: Thirty-One Best Practices For The Service Desk
White Papers According to a study conducted by Forrester Research, only 53 percent of surveyed IT users reported being satisfied with their help desk support. Download the Forrester research report, "Thirty-One Best Practices for the Service Desk," to discover...
[September 8, 2008, 7:56]
Complete Service Management: Beyond The Help Desk
White Papers Complete Service Management includes Help Desk, Service Level, Asset, and Knowledge Management. Integrating each component into your Help Desk not only allows your IT Director to have all customer information at their fingertips and run business...
[July 30, 2004, 0:00]
FootPrints Help Desk Software For Windows
Downloads FootPrints Web-based help desk software gives you flexible, comprehensive capabilities without the burden of required programming, consulting, or dedicated staff to run it. You'll be running in live production in just days with centrally managed...
[October 26, 2005, 4:46]
Help Desk For IIS
Downloads Help Desk for IIS is a Web-based help desk software solution for delivering customer service and support. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It easily installs on your Web server as ISAPI...
[August 2, 2006, 18:16]
Northumbria Healthcare Chooses Hornbill For Help Desk Support System
White Papers Northumbria Healthcare Trust selected Supportworks service management software from Hornbill Systems for its IT Help Desk solution. Its central IT Help Desk uses Supportworks to manage its daily calls and has significantly improved customer service...
[March 15, 2006, 23:00]
QUAD Help Desk 2008
Downloads QUAD Help Desk is just that - simple and affordable. QUAD Help Desk 2008 includes easy to use groupware features so you can restrict staff from accessing certain information. Many organizations just need a simple, affordable way to enter and update...
[January 21, 2008, 7:16]
Order Desk Pro
Downloads Order Desk Pro includes complete order entry, order tracking, mailing list management, customer database management, inventory control, inventory management, inventory tracking, and advertising tracking.
[October 4, 2005, 0:01]
Learn The Secrets To Improving Help Desk Productivity And User Perception
White Papers The IT Help Desk is the guardian of day-to-day business productivity, and more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology users at U.S.companies are satisfied with their help...
[September 8, 2008, 7:56]
New - Magic Service Desk Suite V 8.0 - Demo And Q&A
White Papers Magic Service Desk Suite 8.0 includes more than 45 new features and functionality updates designed to address key issues facing IT organizations of mid-sized businesses: aligning IT operations with overall business objectives, and lowering the...
[November 28, 2004, 23:00]
The HP ITRC Supports Elaxy's Help Desk
White Papers When the help desk itself needs help, the staff turns to HP's IT Resource Center (ITRC) for the answers. Elaxy is the leading German financial solution producer, selling solutions for construction financing, insurance and online banking.
[July 24, 2006, 0:00]
QUAD Help Desk Client Server
Downloads QUAD Help Desk Client Server Edition was developed for those who prefer to use Microsoft's SQL Server 2005 as the backend database. The front end will be familiar to those who have used QUAD HD Standard or Pro Edition.
[July 31, 2006, 2:31]
Service Desk Tools - Comparison And Recommendation
White Papers A Service Desk tool must be implemented to facilitate operational processes and procedures for providing internal Service Support and Delivery. This paper provides details on the comparison of various Service Desk tools, and ends with TCS...
[November 17, 2006, 6:32]
Service Desk Intelligence Solution Solves Reporting Dilemma At Antares Management Solutions
White Papers HP OpenView Service Desk is a robust IT service desk solution that provides the enterprise with an overview of its IT services. This case study offers an overview of how Antares Management Solutions has utilized Westbury's Service Desk Intelligence...
[March 9, 2006, 23:00]
Front Desk Reservation
Downloads Check in/out screens help managing the most challenging Front Desk environment. Ease-of-use, simple and colorful graphic design. Less than seconds to train new employees. Build good reputation for quick and excellent service.
[October 29, 2005, 2:46]
Combining Identity Management And Help Desk Tools To Increase Efficiency And Reduce Support Costs
White Papers In today's enterprise environments, help-desk personnel deal repeatedly with identity management tasks. In a large percentage of these cases, help-desk personnel assist users with requests to reset passwords, update user profiles and carry out...
[May 3, 2006, 1:00]
