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Desk Doctor Low Resolution OSX
Downloads Desk Doctor gives you a new way to prevent and rehabilitate RSI at your desk. Desk Doctor detects and rehabilitates problems even before you feel them. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise...
[June 7, 2007, 16:17]
Desk Lamp
Downloads Desk Lamp is a flexible desktop search tool which focuses the power of Apple's Spotlight search technology on your documents, projects and work flows. Desk Lamp makes Spotlight a directed and powerful tool for managing your digital life.
[March 26, 2007, 8:00]
DESK DROP
Downloads DESK DROP is a fast paced arcade game where the objective is to match up three similar tiles by moving and rotating them vertically as they drop from the top of the game board. The top ten scoreboard records the Desk Drop Champions
[October 22, 2007, 8:00]
Desk Clock
Downloads A simple, attractive and easy to read desk clock, that displays the current time in either analogue or digital format. Version 1.1 has added portrait support for analog clock and has updated graphics.
[February 1, 2009, 11:06]
Desk Clock
Downloads With Desk Clock, choose from three styles: analog, digital, or text-based. Desk Clock also features a quick-reference calendar. The analog clock includes a seconds hand, and you can set a reminder that displays a message, plays a sound, or runs a...
[February 15, 2002, 10:44]
The Proactive Service Desk - Desktop Support
White Papers Do you feel that your service desk is always behind? The Proactive Service Desk webinar will show you how you can reduce call volumes, decrease call times and increase analyst and customer satisfaction.
[November 30, 2006, 11:12]
Clean Desk
Downloads Clean Desk is helpful for graphics designers, page layout designers, web masters, gamers, and anyone who constantly switches between screen resolutions. This gets highly annoying when your desktop is tightly grided and pixel perfect.The solution to...
[April 1, 2002, 8:00]
Government Resource Enhances Help Desk Productivity and Gains Insight Into Service Performance With the 2007 Microsoft Office System
White Papers Additionally, with this type of manual process, it is very difficult for management to monitor or quantify Help Desk performance, making staff evaluation and forecasting difficult. INEGI (Instituto Nacional de Estadistica, Geografia y Informatica...
[October 13, 2006, 0:00]
Consolidated Service Desk: The Reality
White Papers There is much hype around the term 'Consolidated Service Desk', but is a CSD myth or reality? Moving on from theory, this paper will focus on the reality of CSD, stripping away the hype and exploring how this proposed holistic approach to IT...
[March 24, 2006, 0:01]
What's New in BMC Service Desk Express Suite 9.6
White Papers The presenter will give overview of the latest release of Service Desk Express and Service Desk Express Client Services. The upgraded BMC Service Desk Express Client Services enhances the quality of the end user experience and helps to further...
[August 1, 2009, 1:21]
Surtigas Centralizes Its Help Desk for 320 Employees, Increasing Quality of Service
White Papers They wanted to build an IT infrastructure that supports the busy help desk and provides management with dynamic customer feedback in a variety of forms to capture data according to the department's needs of services.
[December 7, 2006, 0:00]
Utilizing Magic Service Desk in Your Human Resources Department
White Papers Improve employee satisfaction and increase administrative efficiency by implementing Magic Service Desk for your Human Resources department. Magic Service Desk tracks employee requests while providing instant answers to policies, and procedure...
[November 9, 2005, 23:00]
Choose the right training style for your help desk
News Because end users often view the help desk as the fountain of all IT knowledge, it's important to keep your team members up to speed on the latest IT developments and refresh their knowledge of older subjects to ensure they're delivering...
[November 6, 2002, 11:12]
What's New in BMC Remedy Service Desk 7.5
White Papers The attendee of this webcast will learn how to take the service desk to the next level and provide added value to the business using ITIL best practice processes. This webcast gives a demo of what's new in the latest release of BMC Remedy Service...
[August 1, 2009, 1:21]
Technology Company Increases Help Desk Productivity With Avaya Interactive Response and Gold Systems Web Administration Program
White Papers A major technology company's help desk supports a variety of business units. These units are located in North America and South America, and they use different technologies with different support requirements.
[May 8, 2007, 1:00]
How BMC Desktop Capture Can Accelerate Root Cause Analysis for Your Help Desk
White Papers BMC is the first to apply the concept of a black box flight recorder to the IT help desk. One can deploy BMC Desktop Capture to end-user desktops to fully record incident data - including user actions, screen events, system and application...
[August 1, 2009, 1:21]
tApCalc Desk tape calculator (Pocket PC, ARM)
Downloads From the developer: ""A Desk calculator with simulated paper tape that can be saved, edited, re-run without reentering all data again. Features TAX+, TAX-, MU, Total and Grand Total keys in addition to standard calculator keys.
[October 26, 2002, 1:23]
Implementing ITIL and HP Service Desk: Short Timeline to Introduce New Standards and Products
White Papers To support the quality initiatives associated with the worldwide rollout of a new system, RGA was adopting ITIL service support standards and implementing HP Service Desk. The need for a strong project manager with HP Service Desk and another with...
[March 23, 2006, 23:00]
Magic Service Desk Helps Euler Hermes Standardize Its User Support and Incident Management
White Papers The company has installed Magic Service Desk, a Remedy IT Service Management solution from BMC Software. Euler Hermes is the world leader in credit insurance and one of the leaders in the bonding and guarantees business.
[June 12, 2009, 3:14]
Optimizing ITIL With SRM: Service Resolution Management for the Next-Generation Service Desk
White Papers ITIL provides a proven framework for managing IT processes, and in particular for running the Service Desk. SRM processes and technologies complement and augment ITIL with Knowledge Management (KM) and business process support to address the core...
[March 22, 2006, 0:01]
