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Directory enquiries is dead - in theory
Blog Much as Ofcom's intentions in dismantling BT's 192 directory enquiries monopoly were honourable, the chaos subsequent to that decision in awarding a confusing rash of 118 numbers met with many critics.
[December 4, 2006, 16:59]
Internet is 'king of directory enquiries'
News The best way to access directory enquiries is over the Internet -- because when compared to any of the new 118 premium rate directory enquiry services, it is easier, quicker and cheaper, says a new survey.
[August 27, 2003, 13:40]
Internet is 'king of directory enquiries'
Talkback The best alternative for mobile users is using SMS - www.88118.co.uk offers the service, as long as you can spell the name and the location, you will get the right answer.
[August 27, 2003, 14:18]
BT outsourcing move brings strike threats
News Telecoms giant BT has given the go-ahead to its plans to outsource directory enquiries to India. The move comes around the first anniversary of BT Retail launching a two-year project to transform its 104 call centre sites into a network of larger...
[March 7, 2003, 14:22]
BT to snap up Scoot for a snip
News If Scoot's shareholders accept BT's offer then the Internet and telephone directory firm will be merged into BT Retail's existing operator and directory services operations -- once the regulations separating directory enquiries and the classified...
[June 27, 2002, 16:05]
Rupert Goodwins' Diary
Blog A perfect excuse to use all these new directory service enquiries, starting with the twin running moustaches, 118 118. Two more directory enquiries do the same, with only BT offering any sort of explanation.
[August 8, 2003, 18:00]
VoIP industry fears over-regulation
News The rules require an operator to provide emergency calls at no charge, ensure network reliability and resilience even in case of disasters, provide operator assistance and directory enquiries, publish clear and up-to-date prices and terms and...
[November 17, 2006, 16:10]
Amstrad e-m@iler makes a profit
News Further updates added features such as downloadable ringtones and a dedicated directory enquiries button. The directory enquiries button connects to a single directory service chosen by Amserve; 11 88 66 is currently renting the feature on a 12...
[February 19, 2004, 12:40]
192 dial tone rings dead
News We handle 40 million calls per month in the US, we're totally focussed on directory enquiries and we will bring our service quality to UK consumers," Pines said. Directory enquiry services in the UK will never be the same again from tonight as the...
[December 9, 2002, 15:27]
Spare-Time Study Helps Mohammed Land Dream Job
White Papers In just over two years Mohammed Al-Kady has made the leap from directory enquiries operator to Network Engineer at the Saudi Telecommunications Company (STC). Mohammed, now aged 30, is a highly motivated individual who has never been afraid of hard...
[April 13, 2007, 1:01]
Google Mail hit with account deletion controversy
Talkback I had to find their number through directory enquiries (which I had to pay for) and spoke to one of their lawyers, as he was the only person available to help. My girlfriend's gamil account has been hacked into twice and had all of her contacts and...
[March 20, 2006, 13:53]
Successful Partnership Breeds New Opportunities in the Mobile Market
White Papers Reach 4 transforms how businesses quote, prepare sales order entries and stock enquiries, schedule jobs, follow up call-center leads and manage mobile staff members. The software runs on Microsoft Windows Mobile at the client end and integrates...
[September 5, 2007, 1:00]
Workers protest over call-centre outsourcing
News BT Retail has 34 call centres in the UK handling directory enquiries, which employ 4,000 staff. Hundreds of BT directory enquiry employees who are members of the Communications Workers Union walked out of their offices between 11.30 a.m.and 2 p.m...
[March 20, 2003, 15:40]
QXL shuts down auction scam on UK site
News He would not allow buyers to view or pick any of the goods in person; the name and address he gave on the site did not match up to anyone in BT's directory enquiries -- though he could be ex-directory; he answered questions incorrectly about the...
[June 20, 2003, 11:24]
Guy Kewney's Weekend Diary
News A phone by the side of the road, and 20p and directory enquiries gives me Le Gavroche; while I wait for the thing to ring, I hum tunes from the musical. And of course Novell has now embedded its directory structure in every version of Unix (pretty...
[July 12, 1997, 8:00]
Strike fears over BT outsourcing plan
News BT may be hit by industrial action over a plan to shift directory enquiries jobs to India. The Communication Workers' Union said that 700 workers may be affected by BT's outsourcing plans, and has contacted 3,500 workers outlining their intention...
[February 19, 2003, 15:45]
Ofcom embarks on VoIP regulation
News Information which VoIP vendors will have to reveal includes whether they offer emergency services calls; the type of number portability they offer; whether they provide directory enquiries; and how much the VoIP system is dependent on the user's...
[March 29, 2007, 15:16]
BT urges closer control of Telewest and NTL
News For example, why is it OK for them [Telewest and NTL] to cut off any of the 118 -- the new directory enquiries services -- numbers they choose? BT has attacked the UK's telecoms regulatory structure, claiming that regulators do not understand...
[September 18, 2003, 13:25]
URU joins authentication service fray
News Thus far, GB has been using public data, such as the electoral register and the directory enquiries database, and making the application available on a CD. A service is being developed that will help businesses check the identity of people they are...
[March 10, 2003, 12:10]
UK Info Disk 2001 Pro review
Reviews Business users and anyone doing multiple directory enquiries searches will soon find the product a money saver, however, and the only question is the membership level you require.i-CD is also developing the range of services at a rapid rate, and...
[April 5, 2001, 0:00]
