Dispute Management: Optimizing Your Financial Supply Chain
White Papers The SAP Dispute Management application enables you to resolve customer disputes over receivables more effectively. Companies that use SAP Dispute Management have reduced their days sales outstanding by as much as 20%.
[October 20, 2005, 3:00]
Ericsson and Qualcomm settle standards dispute
News With the Ericsson and Qualcomm dispute settled, we could be back on track for a single third-generation standard," said Nicky Scott, a senior consultant at research firm Ovum. Swedish mobile phone giant Ericsson and U.S.wireless phone maker...
[March 26, 1999, 10:44]
Cable & Wireless drops BT charge dispute
News We have therefore withdrawn our dispute. Cable & Wireless has dropped the complaint it had lodged with Ofcom regarding BT's unbundling charges. The complaint covered the time between 16 December, 2004 and 30 June, 2006, during which BT was alleged...
[April 24, 2007, 12:27]
Nokia wins first .me.uk domain name dispute
News Nokia has won the first .me.uk domain name dispute after the registrant, who claimed that Nokia was his nickname, was found to have registered a raft of other well-known brands. In its complaint to Nominet, which runs the dispute resolution...
[June 27, 2002, 15:40]
Royalty dispute confuses CD copy-protection
News A dispute over royalty rights on copy-protected CDs and other types of music discs is helping stall the release of some new music technology, and could result in record labels owing tens of millions of dollars in back payments to music publishers.
[January 13, 2004, 11:40]
DeCSS code-crack dispute back in court
News The film industry and a hacker publication will head back into court Tuesday in the DeCSS case, a legal dispute that could dictate whether it's legal to publish or link to certain materials online. The legal dispute began in January 2000, when the...
[April 30, 2001, 9:36]
Google and SEC in tax dispute
News Google and the Securities and Exchange Commission (SEC) have been in dispute since March over "various issues" including the way in which Google accounts for income tax, the search giant revealed on Friday.
[March 2, 2007, 13:34]
Intelligent Dispute Resolution on the Cardholder's First Telephone Call
White Papers This paper will discuss the benefits of dedicated card chargeback triage tools, or Intelligent Dispute Resolution (IDR) tools, for the first line of customer contact. The customer service representatives taking customer's calls will send most of to...
[July 25, 2006, 3:16]
Contract arguments reanimate SCO dispute
News The months-old legal dispute is a key foundation to two SCO court cases concerning Unix and Linux, directed against IBM and car parts retailer AutoZone. In the latest step in a legal battle over Unix copyrights, Novell has filed a countersuit...
[August 1, 2005, 9:30]
Apple backs MPEG-4 despite fee dispute
News Apple Computer on Tuesday released a public preview of QuickTime 6, signaling the possible end of a heated dispute between the computer maker and a licensing group that controls the use of MPEG-4 media technology.
[June 5, 2002, 9:00]
India's BlackBerry dispute sparks privacy concerns
News Navita Srikant, national leader of fraud investigations and dispute services at Ernst & Young India, noted: "The biggest threat to telecoms companies is the insider threat, rather than external threats.
[July 7, 2008, 9:12]
Microsoft settles IE patent dispute with Eolas
News We're pleased to be able to reach an amicable resolution in this long-running dispute with Eolas and the University of California," the company said in a statement on Thursday, though it declined to share further details.
[August 31, 2007, 9:50]
Intel to pay in chip patent dispute
News Intel has agreed to pay at least $300m to settle a long-running legal dispute with Intergraph, which at one time developed its own microprocessor for high-end workstations, the companies said in a joint release.
[April 16, 2002, 11:39]
Skype founders sue eBay over copyright dispute
News Just the latest in an ongoing licence dispute between the popular VoIP service and its developers, the lawsuit, filed in Northern California US District Court, seeks an injunction and damages, which Joltid "reasonably believes are amassing at a...
[September 17, 2009, 8:50]
Fujitsu Services settles union dispute
News A dispute between Unite the Union (formerly Amicus) and Fujitsu Services ended on Wednesday, with members of the union agreeing to work normally and the management agreeing to accept a number of key terms including union recognition — something it...
[September 13, 2007, 14:43]
Unix contract sheds light on Novell-SCO dispute
News The agreement lies at the heart of a high-profile dispute that has pitted SCO against Novell and all Linux users. This is a key portion of the 1995 "asset purchase agreement" between the Santa Cruz Operation and Novell that lies at the heart of the...
[June 5, 2003, 7:28]
Trade agreement has domain name dispute language
News Under the intellectual property section, language has been proposed that would require the operators of the country code top-level domains (ccTLDs), such as .br for Brazil or .ca for Canada, in signatory countries to abide by the uniform dispute...
[July 9, 2001, 12:15]
Oftel acts to end Calls and Access dispute
News If the dispute is not resolved by September, Oftel has the right to impose terms on BT. Calls and Access allows operators to rent lines from BT in return for taking over users' billing and customer services.
[June 16, 2000, 16:14]
Amazon.com, New York Times settle best-seller dispute
News Amazon.com has settled a legal dispute with the New York Times over whether the bookseller can use the newspaper's best seller list. Amazon launched a promotion in May offering 50 percent off books on the list.
[August 10, 1999, 10:15]
Apple, Psystar pursue dispute-resolution process
News Apple and Psystar have agreed to pursue a mediated settlement to their legal dispute over the latter's Open Computers. The Mac Observer turned up a court filing in the Apple-Psystar case from earlier this month, which noted that the two parties...
[October 20, 2008, 9:17]



