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Wi-Fi tweak catches dropped calls
News People can't afford to have dropped calls whenever they need to go somewhere," said Charles Golvin, a senior analyst at Forrester Research. The companies said the system will help owners of mobile phones and other wireless devices move in and out...
[August 20, 2003, 12:20]
Mobile phone operators show off their figures
News The surveys show the percentage of test calls connected and completed successfully, as well as the percentage of dropped calls and failed set-ups. Orange published the best all-round figures, boasting 97.3 percent of calls connected and completed...
[October 5, 1999, 11:48]
BT results show 'new wave' growth
News Household spending on calls dropped 5 percent to £4.3bn and business dropped their spending by 12 percent to £2.9bn. Its share of revenues from households has slid over 2 percent to 69.4 percent and mobiles are cutting the whole market in fixed...
[May 20, 2004, 9:55]
Symantec wins $3m from infamous spammer
News After Symantec shut down one spammer in Maryland earlier this year, support calls dropped from 1,500 a day to 800, Matthew Moynahan, vice president of product management at Symantec, said earlier this year.
[December 24, 2003, 8:00]
The 3 'G's of mobile data
Talkback Repeated calls to support just caused some poor underpaid operative in Sri Lanka to roll through their litany of checking my local network (THEM: "your coverage there is excellent" ME: I know, I can see four bars but most of my calls get dropped...
[September 5, 2005, 19:51]
3G: It Still Does Nothing
Talkback Repeated calls to support just caused some poor underpaid operative in Sri Lanka to roll through their litany of checking my local network (THEM: "your coverage there is excellent" ME: I know, I can see four bars but most of my calls get dropped...
[September 5, 2005, 19:50]
Broadcom cleans up noisy mobiles
News This makes voice calls more reliable and enhances the reliability of data connections while reducing the rate of dropped calls, Broadcom claimed. American chipmaker Broadcom announced a new technology to increase the range and reliability of mobile...
[February 14, 2006, 11:15]
Apple releases iPhone 3G firmware update
News However, there is no shortage of blogs and press reports speculating that the update is aimed at fixing problems with unreliable web reception and dropped calls on the iPhone 3G, also unconfirmed by Apple but widely reported in the blogosphere.
[August 20, 2008, 8:17]
Phone is easy to use, though it's more than just a phone
Member Review The biggest gripe that I have is the dropped calls, which is a 3G problem. With a firmware upgrade you can install Symbian software, as used on the Sony Ericsson P800. Battery life is also very poor, but that's down to the network not the handset.
[January 13, 2004, 15:48]
Vodafone dreaming of a 3G Christmas
Talkback I had trouble with dropped calls, no service and unable to acess content for 3G. In the end I had to return to 2.5G service just to make phone calls. As A Former Vodafone 3G Customer I have to say that Vodafone should have the system operating...
[July 27, 2005, 20:14]
Hoover City Schools Unifies Communications Across All Sites With Cisco Unified Communications From TekLinks
White Papers Although a few new buildings featured IP telephony with Cisco Unified CallManager, most of the facilities still had outdated communications whose incompatibility caused dropped calls and voicemail problems.
[March 1, 2007, 0:00]
Financial Enterprise Revamps Call Centers for Operational Efficiency
White Papers As a result, customers were experiencing long hold times, the number of dropped calls was escalating, and both customers and agents were experiencing frustration. The call centers were experiencing difficulty handling the approximate 1.3 million...
[May 30, 2009, 1:19]
Linux Streaming
Talkback "The Commission was unmoved by these calls, and claimed that supporting Linux was illegal — a claim it rapidly dropped when the petition was brought to its attention by ZDNet UK". There is very little that Linux can't match M$ on, and that is only...
[March 5, 2007, 12:34]
Bathroom Retailer Supports Online Sales With New Phone Infrastructure
White Papers They didn't physically have enough lines coming in to provide the best service for customers and it was impossible to see when they had dropped important calls. Taurus Bathrooms has operated a successful, family-run business for 25 years.
[June 25, 2008, 1:01]
Financial Software Company Cuts Travel by 60 Percent With Web Conferencing
White Papers But limited bandwidth led to dropped calls, and rigid licensing limited how the company could extend Web conferencing throughout the organization. XRT provides financial software solutions designed to assist corporations in maintaining and...
[September 14, 2006, 0:00]
Reducing Churn in GSM Networks
White Papers Proper synchronization can reduce dropped calls by 10 to 25 percent. The webinar discusses the need for wireless carriers to take control of their own network synchronization, rather than continuing to rely on clock recovery from legacy wireline...
[June 16, 2006, 0:00]
Avaya Case Study: Aramex
White Papers The organization was suffering from calls not being handled by the correct person, calls being dropped after not being answered, and the lack of comprehensive or accurate reporting. ARAMEX, part of Arab International Logistics (AIL) and listed on...
[April 12, 2007, 1:00]
Avaya Case Study: Swing Autovermietung
White Papers The Avaya IP Office system best suited the needs of Swing Autovermietung, offering integration of all corporate locations, free extension to extension dialing, improved service to customers by providing a consistent brand experience and fewer...
[May 8, 2007, 1:00]
Client Saves Over $200,000 a Month in Support Costs by Signing on CompuCom's Enterprise Help Desk
White Papers After CompuCom took over responsibility for the help desk, the average number of calls coming to the help desk remained the same, but the average number of calls dispatched for field resolution dropped to 2,295 per month-a 53% decrease in the need...
[April 26, 2006, 0:00]
FedEx Improves Customer Experience With Integrated Mapping and Location Data
White Papers Customer response has been enthusiastic, and calls to the support center about finding locations have dropped significantly. Off late, FedEx, a leading shipping and printing services corporation, wanted to develop a more innovative online store...
[December 1, 2008, 23:00]
