Previous
e-Services Group Improves Customer Service and Increases Productivity With Avaya Contact Center Solutions
White Papers They have to be sophisticated, flexible and reliable, because the quality of each call is a reflection not only on the company for which the inquiry is being made, but also on e-Services Group, the organization responsible for making that call as...
[September 5, 2006, 0:00]
E-government services could cost 800,000 jobs
News The e-envoy, Andrew Pinder, has said that 800,000 public sector workers -- or up to one in five civil servants -- could be made redundant over the next 10 years because of the effect of putting government services online.
[May 13, 2002, 16:35]
E-Government Architecture in Ireland: An Introduction to the Service-Oriented Approach of the Public Services Broker
White Papers The Public Services Broker (PSB), currently under construction by the Irish Government agency Reach, is an integrated set of electronic processes, systems and procedures based on a service-oriented architecture (SOA) approach to e-government...
[May 20, 2005, 3:00]
Local e-services praised
News If local e-government is to make a genuine and sustainable contribution to the improvement of public services, then the next 12 months must see us driving through the benefits of our investment to make a real difference to the lives of ordinary...
[March 7, 2005, 11:15]
National Savings eyes e-services
News A spokesperson for the National Savings told Government Computing News that the new deal would make further development of e-services possible. National Savings has not yet signed a contract with Siemens Business Services, but it has agreed the...
[August 17, 2004, 14:50]
UK citizens shun e-government services
News Awareness and use of e-government services through the network of 6,000 UK Online centres is low, according to a survey published by the Department for Education and Skills (DfES). The perception is that awareness of e-government services is low...
[April 5, 2005, 15:55]
Cole Harford Tackles E-mail Security Threats With IBM Express Managed Security Services for E-mail Security
White Papers ProActive Solutions recommended IBM Express Managed Security Services for e-mail security, an outsourced e-mail security solution with anti-virus and anti-spam functionality offered by IBM Global Services - Integrated Technology Services.
[November 17, 2006, 0:00]
Scottish Executive shuns e-services
News The Scottish Executive is reluctant to provide online services for recording births deaths and marriages, according to its latest consultation paper on e-registration. Scotland's registrar general recognises that registration by telephone, fax or...
[January 10, 2005, 16:55]
Siebel and BT target e-government services
News Tom Siebel, the chief executive of the eponymous software firm, talked up the opportunities in e-government on Thursday at the launch of a raft of new customer relationship management (CRM) services from its business partner BT.
[November 14, 2002, 16:48]
HP eyes up pot of e-services gold
News Calling his company's strategy the "revolutionary approach" to a Net-enabled future, Hewlett Packard's general manager of Enterprise Computing for EMEA, Peter Van Der Fluit told delegates at the IDC e-commerce forum in Monaco that e-services would...
[June 7, 1999, 14:07]
Telecoms Giant Enters the e-Services Market
White Papers COLT customers now have fail-safe, secure Internet connection and hosting, messaging and e-services. COLT Telecom Group plc is a leading provider of pan-European high bandwidth data, Internet and voice services.
[October 6, 2006, 0:00]
Swiss Mobile Operator Delivers Hosted Direct Push e-Mail Services to All Mobile Users
White Papers The increase in demand for mobile data services prompted mobile operator Orange Switzerland to offer real-time e-mail and Personal Information Manager (PIM) technology on mobile devices. Users benefit from fast, high performance, secure, enterprise...
[September 28, 2007, 1:00]
An Analysis of a Shared Services Centre in E-Government
White Papers A shared services centre might provide common services to local government organizations without affecting the autonomy of organizations and providing the flexibility to enhance and include additional functionality.
[December 28, 2004, 2:00]
Nordic IT Services Group Cuts E-Mail Messaging Administrative Costs 25 Percent
White Papers WM-data Group, a leading Nordic IT services enterprise, wanted to consolidate its four e-mail messaging systems spread across the region into one service based in Sweden. The group estimates that the migration will save 25 percent on its e mail...
[November 23, 2006, 0:00]
Government promotes e-payment for council services
News A National Project to offer citizens the option of paying for council services electronically was launched by the Office of the Deputy Prime Minister's Office (ODPM) on Tuesday.e-Pay, funded by £1.2m from the ODPM, aims to help councils use e...
[November 17, 2004, 13:05]
Manufacturer Maintains Reliable, Virus-Free E-mail With Exchange Hosted Services
White Papers Rather than relying on another service provider, the company opted to provide its own Internet services, except for e-mail store and forward. S&C engaged Microsoft Exchange Hosted Services to provide e-mail queuing, and later, virus and spam...
[November 1, 2006, 0:00]
Mobile E-Commerce and Location-Based Services: Technology and Requirements
White Papers A special case of M-commerce are Location Based Services (LBS) where often the actual position of the terminal is used in the service provision. Advances in Internet and network technology and the rapidly growing number of mobile personal devices...
[January 12, 2006, 0:01]
Students Welcome Collaboration Services in College's Web-Based E-Mail Offering
White Papers STLCC standardized on Microsoft Live@edu, hosted collaboration services that include Windows Live SkyDrive for password-protected online storage and Windows Live Spaces for personal spaces. Louis Community College (STLCC) did not offer students a...
[July 27, 2009, 1:20]
TechNet Webcast: Antivirus and Antispam Managed Services: When and How to Outsource E-mail Hygiene (Level 200)
White Papers This webcast presents how outsourced e-mail security services provide enterprise antispam and antivirus protection and detail the benefits of such services in terms of cost, efficiency, security, policy enablement, and archiving.
[February 7, 2006, 23:00]
A Network for Children and Teenagers - SOS-Kinderdorf e.V. Relies on Avaya-Tenovis Managed Services for Its Network
White Papers V.is a private, politically neutral and non-denominational social services association. As a solution managed Services was implemented and also deployed Virtual data link (VPN) to the WAN network. SOS-Kinderdorf e.
[April 28, 2007, 1:00]
