Websites deliver Christmas woe
News While e-tailers will doubtless be counting their takings from bumper Christmas sales well into the new year, they'd do well to invest some of it back into their websites, according to the findings of research conducted by Empirix on behalf of...
[December 22, 2003, 10:45]
Managing Service-Level Agreements With C.A.R.E.
White Papers This paper will discuss the criteria and metrics required for successful SLM, and will illustrate via an Empirix benchmarking study how careful assessment of each of these metrics can help businesses deliver high quality self-service applications.
[July 31, 2004, 3:00]
Poor performance 'cost e-tailers £300m' over Christmas
News Web infrastructure performance specialists Empirix carried out a similar study in December and found the results to be almost identical. According to Empirix, Sainsbury's Web site took 25 seconds to access at peak times while lingerie site...
[January 15, 2004, 16:25]



