Previous
Premier European Telecom Chooses Cisco For Applications/Siebel
White Papers Premier European Telecom wanted to upgrade Siebel 2000 to Siebel 7.7 CRM Web platform with minimal impact on business operations and maximize productivity of customer agents to help ensure customer satisfaction.
[January 1, 1970, 0:59]
How A European Telecom Operator Is Benefiting From Automated Application Release Testing
White Papers This case study discusses the problems that a leading European telecom provider was having with its manual testing of monthly application releases. The paper explains why the company partnered with Caritor, which leveraged an onsite offshore...
[January 1, 1970, 0:59]
COLT Telecom Delivers Pan-European Switched Ethernet VPN Service With Cisco Solutions
White Papers COLT Telecom Group plc is a leading pan-European provider of business communications services and solutions. The company along with Cisco Systems is delivering its new pan-European managed Switched Ethernet VPN service built upon Cisco's...
[January 1, 1970, 0:59]
Application Management: Improving Rating And Billing Throughput For A Leading European Telecom Operator
White Papers When a leading European wireless service provider needed to enhance the throughput of its rating and billing applications, it was already handling more than 30 million calls per day. Its challenge was to find a solution that would improve its...
[January 1, 1970, 0:59]
European Telecom Operator Improves Productivity And Lowers Total Cost Of Ownership
White Papers The telecom company needed to regularly create new customer promotions and marketing messages, smoothly deploy new applications across multiple systems and locations, as well as ensure consistency and quality service across their Avaya IVR systems.
[January 1, 1970, 0:59]
Monaco Telecom: European Innovator In Convergent 3G Services
White Papers As part of that endeavor of continued innovation, Monaco Telecom's deployment of Infranet Wireless - Portal Software's convergent customer management and billing solution for mobile service providers - has enabled the company to become one of the...
[January 1, 1970, 0:59]
Leading European Telecom Company Streamlines Customer Service With Digital Mailroom
White Papers Bouygues Telecom is one of Europe's top telecom operators. With its emphasis on customer service, Bouygues Telecom undertook an initiative to improve customer service quality and increase the productivity of the customer service staff.
[January 1, 1970, 0:59]
Jobs To Go At UK Mobile Phone Distributor
News An "significant" number of staff at European Telecom are to lose their jobs because of the slowdown in the mobile phone sector. The current difficult conditions in the mobile sector were blamed by European Telecom for the decision to lay off an...
[March 15, 2001, 8:53]
European Parliament Accepts Telecoms Competition Laws
News The European Parliament has accepted a compromise telecom package to open up the telecommunications market to internal competition. The telecom package combines 20 existing European directives into six new directives.
[December 13, 2001, 16:20]
Telcos: Forget 'original Sin'
News Europe's incumbent telecommunications operators have reacted angrily to plans for a shake-up of telecom rules at a public hearing in Brussels Wednesday. The first of these, discussed this morning, is seen by experts as a wake-up call to telecom...
[May 10, 2000, 14:25]
France Telecom Threatens EC Over Roaming Clampdown
News France Telecom has warned that it might stop buying equipment from European manufacturers unless the EC's proposals on mobile roaming regulation are toned down. Didier Lombard, chief executive of France Telecom, said that the EC's proposals were...
[December 19, 2006, 16:01]
EC Repeats Call For Telco Super-regulator
News The most effective and least bureaucratic way to achieve a real level playing field for telecom operators across the EU would be… an independent European telecom authority that would work together with national regulators in a system similar to...
[November 20, 2006, 12:25]
Oftel Accused Of Bias At European Summit
News Speaking at a public hearing on the future of telecom rules being held in Brussels, Stanfield warned the European Commission that it cannot assume regulators will be independent. The Commission is currently compiling five new directives on telecom...
[May 11, 2000, 13:17]
KPNQwest Funding Deadline Looms
News Whether the network shuts down or not, the company itself is finished, according to industry observers, leaving Colt Telecom as the only remaining pan-European alternative provider. KPN has several customers that use KPNQwest bandwidth -- it has...
[June 10, 2002, 17:14]
EU Telecoms Gets Regulatory Shake-up
News One proposal that has been adopted by the Commission has been to give the new European Telecom Market Authority (ETMA) — which comprises elements of the Commission's telecoms and competition authorities — a power of veto over national regulators...
[November 14, 2007, 13:24]
BT May Face £2bn Bill For Broadband Delays
News Describing the pace of progress as "by no means satisfactory", Monti accused Europe's incumbent telecom operators of deliberately obstructing the delivery of unbundled lines to rival operators. BT had a turnover of over £20bn last year, and telecom...
[September 19, 2001, 14:55]
Broadband Backlash Building For BT
News British Telecom (quote: BT) could face an industry backlash over its sluggishness in allowing competitors into its local loop monopoly, with regulator Oftel planning an inquiry and rivals considering lawsuits.
[September 25, 2000, 8:28]
Intel Profit Warning Hits Weak UK Markets
News Behind the free-fall of European tech and telecom shares are fears the double whammy of cheap currency and expensive oil could derail corporate profit growth, observers said. Vodafone Group (quote: VOD) weighed in with a fall of 2.3 percent, while...
[September 22, 2000, 10:32]
UK Mobile Phone Fee Cuts Will Hurt Operators
News On 1 June, 2004, Ofcom, the telecom regulator in the United Kingdom, ordered reductions in the fees mobile operators (Vodafone, O2, Orange and T-Mobile) charge for terminating calls on their second-generation (2G) networks.
[June 8, 2004, 12:10]
Sprint Rejoins Race In Europe And Asia
News Regardless of the timing, Sprint is about to get into a market that is so crowded that some European ISPs are already facing the same type of market pressures that have slowed most technology industries in the United States, said Lars Godel, a...
[February 7, 2001, 7:50]
