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Microsoft Webcast: Achieving Regulatory Compliance Through Operational Excellence
White Papers Increasingly, IT managers are taking advantage of this compliance pressure to enhance operational excellence using new frameworks and tools. Most regulatory legislation defines performance standards for content management, workflow, reporting, and...
[September 8, 2006, 0:00]
Symantec's Mobile Center of Excellence: Advanced Protection for Mobile Endpoints
White Papers To better protect these mobile endpoints, Symantec has launched the Mobile Center of Excellence. Mobile devices play an increasingly vital role in today's business, and they frequently contain a wealth of sensitive information.
[May 9, 2008, 1:02]
How Principal Financial Group Achieved Operational Excellence in IT Service Management
White Papers This webcast explains how principal financial group achieved operational excellence in IT service management.
[June 6, 2007, 1:00]
Coating Excellence International - Manuafacturer Gains Real-Time Production Data, Reduces Licensing Costs by 15 Percent
White Papers Coating Excellence International (CEI) manufactures high-quality, flexible-packaging products using environmentally friendly practices. To continue to enhance its quality and efficiency, CEI needed to provide its shop-floor operators and business...
[September 22, 2009, 1:21]
Implementing Visual Studio Team System in the Microsoft OEM Division's IT Center of Excellence
White Papers The technical case study discussed in this paper describes how the Microsoft OEM Division's IT Center of Excellence (OEM IT) implemented Visual Studio 2005 Team System. Microsoft Visual Studio 2005 Team System was designed and constructed to...
[December 20, 2006, 0:00]
Italian telco wins Gartner CRM Excellence Award
News Gartner's first European CRM Excellence Award for EMEA has been won by an Italian mobile telecommunications company, TIM. CRM Excellence Award winners for both America (The Canada Post) and EMEA (TIM) will be written up as case studies, said Wood.
[May 24, 2002, 13:48]
Business Intelligence Center of Excellence Builds Robust Reporting Portal With Microsoft Office SharePoint Server 2007
White Papers Microsoft's Business Intelligence Center Of Excellence team (BICOE) is a service organization dedicated to helping groups throughout the company benefit from the spectrum of databases and reporting tools available across the enterprise.
[November 1, 2006, 0:00]
Center of Excellence Aligns Business and IT for Successful Enterprise Data
White Papers In response, the company created a global data warehousing services group, or Center of Excellence, that was charged with leading data warehousing projects according to an enterprise data architecture and standardized methodology.
[August 30, 2006, 0:00]
E-Cubed: Using the Balanced Scorecard to Support an Excellence Framework in the Canadian Federal Government
White Papers The Treasury Board criteria are closely aligned with models such as the National Quality Institute's 'Criteria for Public Sector Excellence' which can assist Federal organization with their implementation of MAF.
[August 11, 2006, 0:00]
HP CoE eBook: Learn how to build a Center of Excellence by integrating knowledge, processes and resources.
White Papers Learn how to build a Center of Excellence by integrating knowledge, processes and resources. Discover keys to creating a Centre of Excellence. View the true Application Lifecycle. Learn what other companies have achieved.
[March 25, 2009, 0:20]
Combining Service Excellence with Profitability: The New Contact Center Best Practice
White Papers These tips and best practices have been used by the world's leading companies known for customer service excellence, and will help you provide mission-critical service through your email channel. In this paper, we discuss ten tried and tested ways...
[November 10, 2005, 23:00]
ASPIRE Sports Academy Utilizes Avaya IP Telephony Solutions to Inspire Excellence
White Papers The ASPIRE Academy for Sports Excellence is the first sporting academy of its kind in the Middle East. The company wanted to lay the foundation for a robust communications network for a new campus that would provide mobility, interoperability with...
[November 4, 2008, 0:01]
Business Process Excellence in Industrial Machinery and Components
White Papers This change is driven by continual business process improvements such as lean manufacturing, Six Sigma, and growing pressures to develop centers of excellence. This white paper examines the challenges facing IM&C manufacturers as the rules of the...
[August 30, 2009, 1:23]
Testing Centre of Excellence (COE) for Cendant Corporation
White Papers To address these challenges, MindTree established a centralized and consolidated testing center called Center Of Excellence (COE). Cendant Corporation, with annual revenues of $14 billion and 85000 employees is a global provider of complementary...
[March 28, 2008, 0:02]
How to Compete on Analytics: The Analytical Center of Excellence
White Papers The best approach to supporting and promoting analytics within an enterprise is to develop a centralized group and infrastructure, an Analytical Center of Excellence (ACE). There are several approaches to implementing the ACE infrastructure and...
[September 2, 2009, 1:22]
SOA Centers of Excellence: Preserving Order Amid Change
White Papers There is only one good way to approach the adoption and facilitation of SOA and Web services, and that is to establish, right from the beginning, a corporate Center of Excellence to guide the revolution from making a compelling business case to...
[October 15, 2009, 9:03]
HP Technology Supports Excellence at Dubai International Academy
White Papers It wanted an infrastructure that would support its mission of 'Excellence in Education'. The newly built Dubai International Academy (DIA) started with a blank IT canvas. To compete in today's educational environment, it also wanted an...
[August 25, 2009, 10:14]
Significant Savings Through a Business Testing Center of Excellence
White Papers A Business Testing Center of Excellence was set up with AppLabs creating a business oriented test policy and strategy, a business testing process and a resource pool of business focussed testing professionals.
[August 22, 2009, 1:24]
Building Company Drives Organizational Excellence With Scorecard Solution
White Papers Annually ranked in the top five construction firms, Skanska USA Building always seeks new ways to improve its organizational effectiveness. After consolidating its nationwide building companies in 2003, the organization was faced with the challenge...
[May 1, 2007, 1:00]
Enabling Operational Excellence for Your Application Infrastructure - Delivered at the Speed of Business
White Papers In nowadays business environment, the organization must optimize the quality of service that it provides, while minimizing IT expenditures. One has to respond quickly to customer and market demand, while using all of the available assets.
[April 21, 2007, 1:00]
