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Forrester Research Report: Thirty-One Best Practices for the Service Desk
White Papers According to a study conducted by Forrester Research, only 53 percent of surveyed IT users reported being satisfied with their help desk support. Download the Forrester research report, "Thirty-One Best Practices for the Service Desk," to discover...
[January 13, 2009, 12:10]
Forrester Research reduces IT-spending forecast
News Forrester Research's current 2009 estimate, released on Tuesday, is down from its previous forecast of 6.1 percent growth, which was issued prior to the steep drop in IT spending at the close of the third quarter.
[December 10, 2008, 6:30]
Companies want Web 2.0 tech from bigger vendors
News Forrester Research published a report this week with a classic good news-bad news conclusion for Web 2.0 start-ups: corporate buyers want Web 2.0 technologies, but they'd rather buy from bigger vendors.
[March 23, 2007, 8:25]
IT spending plans are cut after Q1
News Forrester Research is trimming its technology spending outlook for the year, saying the manufacturing and high-tech sectors are reining in expenditures. Cutbacks by manufacturing and technology companies led to the downward revision, Forrester...
[June 4, 2003, 10:47]
Report: E-commerce to hit £1.67tr by 2004
News Business-to-business e-commerce is set to soar to staggering levels in the next few years due to the emergence of new kinds of online marketplaces, according to a new report by Forrester Research. Kafka, eBusiness trade research analyst at...
[February 10, 2000, 13:24]
Forrester acquires tech researcher
News Forrester Research is acquiring Giga Information Group in a deal worth around $51m, the companies said on Tuesday. Forrester will pay $4.75 per share for all outstanding shares of Giga, a considerable premium for the stock, which closed at $1.56 on...
[January 21, 2003, 14:21]
Research firm clarifies its 'integrity'
News Forrester Research has forbidden technology companies that commission its product-comparison studies from publicising their results. The new policy follows the release last month of a study by Forrester unit Giga Research, paid for by Microsoft...
[October 8, 2003, 12:20]
Should Your Email Live In The Cloud? A Comparative Cost Analysis
White Papers A Comparative Cost Analysis, Forrester Research, Inc. According to Forrester, "Google is setting a new price floor on email and archiving costs. Download the independent research report comparing the costs of email from Google and other providers.
[November 20, 2009, 11:29]
'Slap and ship' OK for RFID says analyst
News Forrester Research is advising suppliers to go ahead with a slap-and-ship approach to radio frequency identification (RFID), despite warnings from leading retailers such as Tesco that jumping straight in may lead to problems later on.
[May 26, 2004, 14:00]
Forrester: Online business to explode
News U.S.business trade on the Internet will explode from $43bn in 1998 to $1.3tn in 2003, Forrester Research Inc.predicted in a report released on Thursday. One of the major factors in the new forecast is recent research indicating that the United...
[December 18, 1998, 16:39]
Businesses told to build 'tech watch lists'
Blog Research firm Forrester has recommended that companies create their own "technology watch lists" so they know when cutting-edge technology is available for widespread adoption. Silicon.com has the full story on the Forrester Research report.
[October 14, 2009, 16:23]
Forrester: Consider unorthodox sources for IT staff
News Poaching IT staff from other organisations is a short-term solution, warns research company Forrester in a report published this week. Among the sources that companies should tap into for IT staff, says Forrester in its research report, Recruiting...
[July 26, 2007, 14:02]
Tech teams failing on quarter of in-house SLAs
News Although four out of five (81 percent) of businesses adopt formal service-level agreements (SLAs), these are only met 74 percent of the time, according to research carried out by Forrester Consulting.
[June 24, 2008, 9:07]
A Year Ago: Is Real losing the video war?
News A new survey by Forrester Research reveals a situation that should be familiar to technology readers: A Microsoft product making big gains against a competitor that used to dominate its market -- in this case, RealNetworks.
[November 10, 1999, 6:07]
Forrester sees IT spending growth ahead
News A report released on Monday by Forrester Research says business leaders are expecting to increase their IT spending by 7 percent in 2005. Forrester indicated, however, that companies may well increase their IT spending to an even larger extent, as...
[December 21, 2004, 11:40]
Net takes a chunk out of TV audience
News The Internet is providing print media with new opportunities, but is increasingly stealing TV audiences, reports Forrester Research on Monday. The Forrester research finds that the more Net users gain experience online, the less they watch TV.
[July 9, 2001, 13:56]
Online and offline security merging
News Companies will increasingly integrate physical and computer security systems in 2005, spending over $1bn in the United States and Europe, Forrester Research concluded in a report published this week. Steve Hunt, an analyst with Forrester Research...
[January 13, 2005, 13:35]
Forrester revises IT spending predictions
News Forrester Research on Wednesday revised its best-case-worst-case scenario for US tech spending. We'll usually update it every quarter and the changes are small, like maybe five percent to six percent," said Andrew Bartels, a Forrester research...
[October 16, 2008, 9:51]
Open source to change the face of software says report
News Open source ideas will change the face of the software industry by the year 2004, according to new research published by research company Forrester. Forrester predicts software companies will be forced to shift from proprietary business models to...
[August 17, 2000, 7:17]
Linux and outsourcing 'set for boom'
News In 2004, Linux will expand its presence in key markets, while offshore outsourcing will continue at a brisk pace, analysis firm Forrester Research predicted on Wednesday. Forrester, which based its forecasts on several reports and a survey of 528...
[January 8, 2004, 10:45]
