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Dell's IT Infrastructure Services, Desktops, and Notebooks Allow Global Consumer Packaged Goods Marketer Unilever to Support Staff Efficiency and Productivity With Business-Critical IT Services
White Papers The outdated client technology and non-standard services inhibited flexibility, limited scalability, and created overhead; the company wanted to completely refresh its IT infrastructure while reducing deployment and maintenance costs.
[June 18, 2009, 14:52]
Telesphere Networks Expands Their Business and Reduces Internal Operating Costs With Pure MPLS Network From Global Crossing
White Papers Telesphere Networks wanted to offer its customers more advanced IP services built on a pure MPLS backbone with carrier-class quality and multiple classes of service. Telesphere deployed Global Crossing for its solution which links Telesphere's core...
[July 11, 2008, 1:02]
IBM Global Services slims down to grow again
News The two main drivers of growth that Dominique Cerutti referred to were Business Performance Transformation Services (BPTS) and Business and Infrastructure Solutions. Business and Infrastructure Solutions (of which there are 45 Business Solutions...
[July 4, 2005, 13:00]
Global IT Services Provider Gains Comprehensive Merger and Acquisition Integration Expertise
White Papers As a solution the company partnered with Cisco IBSG to establish integration as an ongoing program rather than a transaction-specific response, secured sponsorship from relevant business functions for a coordinated integration strategy and develop...
[March 5, 2008, 0:02]
Managing an IT-Outsourcing Partnership in Asia Case Study: The Relationship Between a Global Outsourcing Company and its Global IT Services Supplier
White Papers Interviews with business and IT executives of both the outsourcing company and the IT supplier provided the necessary insights. This paper describes a case study of an Asian Information Technology (IT) outsourcing partnership in the discrete...
[January 9, 2004, 1:56]
Success Story Series: Service Management Techniques Featuring BT Global Services
White Papers While IT organizations work to drive down infrastructure costs, their networks support an increasing number of business-critical applications and service-sensitive technologies such as VoIP and streaming video.
[May 4, 2006, 0:00]
Commissioning Services Provider Uses Software-Plus-Services for Global Markets
White Papers It chose a software-plus-services model that's scalable, cost-effective, and easy for the PCTs to consume. Humana Europe chose the Microsoft Application Platform, including the Visual Studio 2008 development system to cut development time and...
[December 2, 2008, 23:00]
Transforming Communication Services With Global Sourcing
White Papers The client, a leading communication solutions provider with over $35 billion revenues and more than 20 million customers, set out to transform its operations to provide next generation services. The company was looking at consolidating, getting rid...
[July 4, 2009, 1:20]
Report: Business fails on global security
News The majority believes that the fix is to buy the right technology, but that's plain wrong, Stuart Campbell, partner for KPMG's Risk and Advisory Services practice, said in a statement. Until more executives regard information security as a...
[November 15, 2001, 6:30]
Azul Systems - Global Banking and Financial Services Firm Drives Down Cost, Risk, and Complexity with Azul Compute Appliances
White Papers With trading volumes doubling every year, this multinational bank needed to find a way to support growth projections with its existing infrastructure or risk severe business consequences. To solve this challenge, the company had to find a way to...
[March 5, 2007, 19:45]
Global Leader in IT Business Management Irons Out Its Email Security Problem
White Papers Touchpaper provides round-the-clock support services and software to thousands of customers around the globe. Maintaining high levels of customer service requires effective and efficient communications tools such as email.
[February 21, 2009, 0:24]
Effective Security Operations Management Utilizing a Combination of Global Security Intelligence, Managed Security Services and Dedicated Security Professionals
White Papers Many organizations have technology and services that provide insight into malicious activity, however, they often lack an effective framework for responding to incidents in a timely manner that follows industry best practices and minimizes...
[April 2, 2009, 1:22]
Global Data Vaulting Delivers Disaster Recovery Services for as Little as 3 USD a Day With IBM Tivoli Software
White Papers This enabled delivery of enterprise-level business continuity services to small and medium-sized businesses for as little as 3 USD a day; reduced client recovery times from days to under 30 minutes; improved governance.
[April 26, 2008, 1:02]
SAP Business One Affordably Delivers Power and Simplicity to Global Manufacturing Operations
White Papers As a worldwide leader in the manufacture of kitchen and bath products, engines and power generation systems, home interiors, and hospitality services, Kohler Co.also is a long-standing SAP customer. Instead, Kohler chose the SAP Business One...
[June 2, 2006, 0:00]
IBM layoffs hit apps services unit, says union
News IBM issued 1,674 layoff notices to US employees in its applications services business on Thursday, as part of a larger round of anticipated cuts to its Global Business Services unit, according to a national representative of Alliance@IBM, an...
[March 27, 2009, 9:12]
BEA Systems Case Study: BT Global Services
White Papers BT Global Services is BT's business services and solutions division, serving customers worldwide. Secondly, because there are many similar parallels between BT Global Services SOE strategy and BEA's own Service-Oriented Architecture.
[July 19, 2005, 6:00]
BT makes waves in IT services
News He said margins in the medium term will be healthy and that the telco is now taking a greater proportion — 30 percent — of its sales from services than rivals such as AT&T, France Telecom (through Orange Business Services) and Verizon Business.
[September 15, 2006, 15:45]
IBM introduces intranet services
News IBM introduced a new unit of its Global Services business on Thursday, aimed at helping companies set up Web portals that let their employees, customers and suppliers find information and perform tasks, such as files expense reports or check order...
[March 28, 2002, 13:33]
IBM's growing pains continue
News IBM's corporate restructuring announced late on Wednesday points to the computing giant's struggles in reshaping its massive Global Services division around high-margin business consulting services. As part of its consulting push, IBM is also...
[May 5, 2005, 14:00]
Collaborative Evolution of BT Global Services' Customer Portal
White Papers BT Global Services is a global service provider helping multi-site organizations master the complexity of business communication. BT Global Services' existing online business-to-business resource area was inhibiting change.
[July 1, 2008, 1:01]
