Previous
Global Financial Services Firm Improves Customer Service With Ease-of-Use Solution
White Papers Raymond James Financial is a global financial services firm with more than 4,600 Advisors. The company adopted Microsoft Dynamics CRM as a global standard, with more than 1,800 current users, and with plans to make the solution available to nearly...
[September 6, 2007, 1:00]
Global Insurance and Services Company Deploys the Microsoft Office Enterprise Project Management Solution to Centralize Project Operations
White Papers AXA Technology Services (AXA Tech) is the infrastructure subsidiary of AXA Group, which provides products and services that meet evolving insurance, protection, savings, retirement, and estate planning needs.
[November 1, 2006, 0:00]
Global Retailer: Enterprise Demand Management System With Web Services
White Papers LiquidHub developed a loosely-coupled Web Services solution to integrate the heterogeneous components. This approach included expanding the client's first-generation Web Services system to integrate a Microsoft ASP web client with the new IBM...
[March 15, 2007, 0:00]
Global Leasing and Fleet Management Company Secures Critical Information and Saves $1.2 Million Every Year Using Symantec Managed Security Services
White Papers This company has deployed Symantec Managed Security Services (MSS) to deliver real-time threat analysis across Europe and 3,500 staff. Besides allowing the company to minimize business impact and manage growing levels of financial services...
[August 29, 2006, 0:00]
BT Global Services loses chief, issues profit warning
News The head of BT Global Services, Francois Barrault, has resigned, ahead of the company's results announcement on 13 November. Also on Friday, BT Global Services, one of BT's four main divisions, issued a profit warning.
[October 31, 2008, 15:58]
BEA Systems Case Study: BT Global Services
White Papers BT Global Services is BT's business services and solutions division, serving customers worldwide. Secondly, because there are many similar parallels between BT Global Services SOE strategy and BEA's own Service-Oriented Architecture.
[July 19, 2005, 6:00]
XOsoft's WANSync Chosen by IBM Global Services Israel to Provide the Highest Availability for Bank Leumi's CRM Database Systems
White Papers IBM Global Services Israel is the bank's information systems integrator. IBM Global Services' Israeli branch set out to locate an off-line processing solution that would enable work to be offloaded and effectively shared with a local replica of the...
[January 4, 2007, 17:57]
Avaya Case Study: Sutherland Global Services
White Papers Sutherland Global Services (SGS) is a leading Business Process Outsourcing (BPO) company with nearly 20 years of experience in the customer management space. SGS needed a solution that could cost effectively transport U.S.originating voice calls to...
[May 8, 2007, 1:00]
Avaya Global Services - Helping Sentara Healthcare Deliver the Best in Comprehensive and Innovative Patient Care
White Papers Sentara Healthcare enlisted Avaya Global Services as its strategic support partner and made the decision to standardize on an Avaya communications infrastructure. Given the importance of a peak-performing network to Sentara's core business...
[September 5, 2006, 0:00]
Service Level Management in Global Enterprise Services: From QoS Monitoring and Diagnostics to Adaptation, a Case Study
White Papers The paper developed a Quality of Service (QoS) management system to support Service Level Management (SLM) for global enterprise services. Lab experiments showed that the integrated solution helps global enterprise services to better maintain the...
[February 4, 2009, 23:00]
IBM Global Technology Services - Introducing Access to Information and Resources Framework
White Papers This paper introduces IBM Global Technology Services' Access to Information and Resources Framework (AIR Framework), a structured methodology for aligning business requirements with the necessary IT services and managing the complexities of the...
[December 9, 2006, 0:00]
Collaborative Evolution of BT Global Services' Customer Portal
White Papers BT Global Services is a global service provider helping multi-site organizations master the complexity of business communication. BT Global Services' existing online business-to-business resource area was inhibiting change.
[July 1, 2008, 1:01]
BT Global Services Ignites wide-area SOAs
News BT Integrate, launched on Tuesday by BT Global Services, allows composite applications to run across multiple sites and networks, but lets developers and administrators work with a LAN-based application.
[April 28, 2006, 15:35]
Tarantella's Secure Global Desktop: Terminal Services Edition - Integration Testing
White Papers Unlike Citrix MetaFrame (MF) which uses its own ICA protocol, SGD builds on the existing terminal services remote desktop protocol (RDP). Tarantella's Secure Global Desktop (SGD) Terminal Service Edition (TSE) is a thin-client management product...
[August 23, 2005, 6:00]
Global Electronics Manufacturing Services Firm Builds Secure Global Connections and Boosts Application Performance Over the WAN With Solutions From Juniper Networks
White Papers Headquartered in Ottawa, Canada, BreconRidge is one of the world's top 50 Electronics Manufacturing Services (EMS) companies with facilities in Canada, the United States, the United Kingdom and China.
[October 13, 2006, 0:00]
SAP Safeguarding and SAP Solution Management Optimization Services Mitigate Risk During Global Upgrade
White Papers The company called on SAP Safeguarding and SAP Solution Management Optimization services to reduce technical risk, ensure successful completion, and guarantee smooth system operation. Texas Instruments Incorporated, a global high-tech company with...
[September 14, 2007, 1:00]
A Top-Down Approach to Modeling Global Behaviors of Web Services
White Papers Due to the distributed nature of modern composite web services, designers are facing new challenges in both requirement specification as well as logic validation. This paper proposes a top-down design/verification strategy that helps construct...
[November 25, 2008, 23:00]
IBM Global Services slims down to grow again
News The two main drivers of growth that Dominique Cerutti referred to were Business Performance Transformation Services (BPTS) and Business and Infrastructure Solutions. Zurich and Madrid will be supplemented by various 'centres of excellence' to...
[July 4, 2005, 13:00]
$5bn cut from global financial-services IT spend
News IT spend across the global financial services industry will experience an overall decline of 1.3 percent in 2009. Although a small amount in percentage terms, the value represents a cutback of $5bn (£3.4bn), according to FS IT consultancy company...
[January 13, 2009, 8:02]
Global Recycler Provides Reliable, Centralized Services
White Papers Sims Hugo Neu Corporation is the U.S.division of The Sims Group, a global metal recycler with 160 sites. The firm selected Sprint Global MPLS Service which is a member of the Cisco Powered Network program and has received the QoS certification...
[August 4, 2008, 19:08]
