Handling Customer Trouble Reports
White Papers The answer is reengineering the critical processes for handling customer trouble reports - screening, verifying, and isolating problems. This white paper and executive summary explores the goals of the CTR handling process, typical implementations...
[July 19, 2003, 0:00]
Sending FLASH Messages Quickly: Techniques For Low Latency Message Switching And Precedence Handling
White Papers The importance of Permanent Associations as a way of avoiding delays in opening a connection is described and consideration is given to Precedence Handling, describing techniques that ensure high precedence traffic gets optimum (low) latency.
[January 7, 2008, 23:00]
An Integrated Concept Of Handling Preemptions And Interrupts For Automotive Real-time Operating Systems
White Papers Deficiencies in the RTOS design concerning the interrupt handling may result in errors that only occur in rare event scenarios and are thus hard to detect.This paper describes a method to treat the priorities of tasks and interrupts in a...
[October 9, 2003, 0:00]
Building A Call Handling Stategy
White Papers This paper looks at how intelligent communications applications enable the development of business incoming call handling strategies to ensure calls are handled appropriately. Incoming calls can be critical to a business.
[May 18, 2005, 0:00]
Nordea Life Uses TIBCO To Streamline And Improve Processes For Handling Contracts And Claims
White Papers To achieve its goal, Nordea Life turned to one of the leading business process management (BPM) providers, the TIBCO BPM Group, and its partner Accenture, for a solution that would streamline and improve its processes for handling contracts and...
[November 8, 2005, 23:00]
Windows Image-handling Flaw Lets In Attackers
News Bugs in file format handling are increasingly being uncovered. Three security flaws in the way Windows handles certain graphics files could create an opening for spyware and Trojan horse attacks, Microsoft has warned.
[November 9, 2005, 9:10]
SQL Hacks: Date Handling
White Papers SQL is capable of handling just about any date calculation. The paper shows how to get dates into the database, and how to get weekly, monthly, and quarterly reports out with a minimum of human intervention.
[October 17, 2007, 0:00]
Three Rules For Effective Exception Handling
White Papers Effective exception handling will make programs more robust and easier to debug. To illustrate these rules of effective exception handling, this paper discusses a fictional personal finance manager called JCheckbook.
[December 15, 2006, 23:00]
Windows PCs Threatened By JPEG-handling Flaw
News Microsoft published on Tuesday a patch for a major security flaw in its software's handling of the JPEG graphics format and urged customers to use a new tool to locate the many applications that are vulnerable.
[September 15, 2004, 9:00]
NIST Computer Security Incident Handling Guide
White Papers Pursuant to this specific mandate under FISMA, NIST has now issued Special Publication 800-61, "Computer Security Incident Handling Guide," which sets forth detailed technical, procedural and policy guidelines for Federal agencies to implement a...
[August 30, 2005, 0:00]
Media And Entertainment Powerhouse Uses The 2007 Microsoft Office System To Improve Handling Of Internal Concert Ticket Requests
White Papers This is especially true for MTV's Concert Ticketing branch, which is responsible for handling ticket requests specifically for internal employees and network executives. MTV Networks International (MTV) includes the premier multimedia entertainment...
[October 31, 2006, 23:00]
Wireless System Helps Maximize Efficiency For Automated Airport Baggage Handling System
White Papers The Baggage Handling System (BHS) at Leonardo da Vinci airport has proven to be reliable and efficient. Manual intervention by baggage attendants and flight crew was necessary for maximum efficiency. The challenge for ADR was to ensure these manual...
[October 4, 2003, 0:00]
Thinking Of Safety: Computer Based Training Makes For Safer Ammo Handling
White Papers Web-based training is helping instructors teach safe handling of ammunition, at much reduced risk and cost. The DAC is responsible for establishing, maintaining and teaching care standards for storage, transportation, handling, maintenance, firing...
[September 7, 2006, 0:00]
Analysis Of Data Replication Collision Handling Strategies
White Papers This in-depth whitepaper reviews and evaluates replication collision handling strategies and compares relative strengths and limitations. As is discussed, a replication system cannot be reliable and effective without the ability to prevent, detect...
[July 21, 2003, 0:00]
MSDN Webcast: Visual Basic .NET Soup To Nuts: Exception Handling (Level 200)
White Papers The presenter of this webcast discusses how to handle unexpected problems in the application using the robust exception-handling system built into the Microsoft .NET Framework. The presenter of this webcast explains the basics of Microsoft Visual...
[July 5, 2007, 0:00]
Handling Optional Parameters In C#
Talkback Nice article. I found this while searching for a solution/way using optional parameter at C#. It is very bad that C# doesn't have optional parameters. No solution is good as natural support :(
[March 23, 2006, 23:20]
Handling Optional Parameters In C#
Talkback This is a nice article.one of very few articles available in the internet) on how to get around optional parameters in C#. Some of the hyperlinks like listingA and listingB don't work. It will be very helpful if we could see your code sample.
[August 26, 2003, 21:29]
JP1 For Data Center's High System Availability Requirements Handling Diverse Needs Through Integrated Management
White Papers The Meicom Data Center at Meitetsucom Co. Ltd.is using Hitachi's integrated systems management software Job Management Partner 1 (JP1) to ensure the availability of a large-scale system. At the trunk system of Meite Transport Co.
[June 25, 2004, 0:00]
Software Echo Canceller Integration - Handling Bulk Delay
White Papers Integrating an echo canceller into a packet based or frame-based system requires special timing considerations. A realistic source of electrical echo in a telephone system exhibits diffusion. By this I mean that the impulse response of the echo...
[December 5, 2003, 23:00]
Handling The Hardware Market
News In between sessions and keynotes at Gartner Symposium ITxpo 2003, ZDNet's editor-in-chief Dan Farber and executive editor David Berlind had a chance to catch up with Dell Americas senior vice president and general manager Joe Marengi.
[October 31, 2003, 13:50]

