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Health Insurance Service
White Papers Siebel Healthcare is the health insurance industry's leading customer service solution. The industry-specific application transforms an organization's contact center and service portals into a cost-effective solution that supports multiple channels...
[June 24, 2009, 11:59]
National Health Service Shared Business Services Set to Cut Costs by 20%
White Papers National Health Service Shared Business Services (NHS SBS) provides high quality finance and accounting, payroll and procurement services to NHS organizations, enabling them to focus their expenditure and expertise on improving the quality and...
[December 23, 2006, 0:00]
National Health Service Improves Patient Care for 59 Million Citizens
White Papers The National Health Service (NHS) provides healthcare for 59.6 million citizens of the United Kingdom. With these changes and using Microsoft Visual Studio 2005 development system, NHS is meeting customer service and accessibility mandates and...
[April 1, 2007, 1:00]
UK Health Service Delivers Faster IT Support to 10,000 Users With New Business Helpdesk Support
White Papers Leicestershire Health Informatics (LHIS) in the UK wanted to re-think its IT support strategy. It needed to meet existing Service Level Agreements (SLAs) for its 10,000 users faster, and more affordably.
[June 18, 2008, 1:01]
Sophos Case Study: Sussex Health Informatics Service
White Papers Sussex Health Informatics Service (HIS) manages the IT services for eleven National Health Service (NHS) trusts throughout the county. Its deployment of a new consolidated security suite from Sophos has helped tighten the security of its 25,000...
[March 4, 2009, 0:25]
Electronic Information Enhances Patient Care for Health Service
White Papers Delivery of care by multi-disciplinary teams within the National Health Service (NHS) suffers from fragmented information and workflows. This can lead to duplication of patient records, unnecessary hospital stays, and a large volume of unplanned...
[September 19, 2008, 1:01]
The National Health Service Electronic Staff Record Modernizes Its Human Resources System
White Papers National Health Service Electronic Staff Record (ESR) is the world class, national, integrated human resources and payroll system that will be used by all of the more than 600 National Health Service (NHS) organizations throughout England and Wales.
[July 11, 2007, 1:00]
AOK Systems GmbH Creates Foundation for Health Insurance Data Service
White Papers The challenge was to establish a health insurance data service and provide up-to-date, interoperable administrative data on insured persons in accordance with the requirements laid down by Gematik, the organization responsible for telematics...
[June 30, 2007, 1:00]
Capital District Physicians' Health Plan Meets Service Goals and Supports HIPAA Requirements With BMC Software
White Papers Capital District Physicians' Health Plan, Inc. CDPHP) turned to BMC Software when looking to augment their existing IT Service Management applications. Already a user of BMC Remedy Service Desk (formerly BMC Remedy Help Desk) and BMC Service Level...
[January 19, 2007, 0:00]
IP SLAs - Analyzing IP Service Levels Using the LSP Health Monitor
White Papers The IP Service Level Agreements (SLAs) Label Switched Path (LSP) Health Monitor feature provides the capability to proactively monitor Layer 3 MultiProtocol Label Switching (MPLS) Virtual Private Networks (VPNs).
[December 14, 2006, 0:00]
A Service Oriented Architecture for a Health Research Data Network
White Papers In beginning to address some of the technical challenges, this paper describes a service oriented architecture for a proposed Health Research Data Network (HRDN). Sharing health data for research purposes across data custodian boundaries poses...
[March 15, 2007, 0:00]
Aurora Health Care Sees a Bright New Dawn With a Service Oriented Architecture on IBM System z
White Papers Aurora Health Care is a not-for-profit Wisconsin healthcare provider. The organization wanted to present data from around 1,000 systems in an accessible manner; drive greater internal process efficiency and improve the patient experience; simplify...
[March 15, 2007, 0:00]
Health Centre Delivers Leading-Edge Service Through IP
White Papers The brand new Cedar Health Centre in Portlaoise, Ireland, was looking for a basic telephony solution to support its suite of treatment rooms, surgery and waiting room. When a small business is looking for a new telephony infrastructure, it's...
[January 11, 2008, 0:01]
University of Utah Health Sciences: HP OpenView Service Driven Operations
White Papers This paper shows how HP OpenView reduces patient risk and improves application availability, increases operational efficiency, and aggregates disparate alerts to troubleshoot complex problems.
[November 14, 2007, 0:01]
NHS patient information open to computer attack
News National Health Service representatives have concluded that patient information held on health service computers is highly vulnerable to interception and theft, highlighting the need for an encryption based communications infrastructure.
[October 26, 1999, 14:31]
NHS faces challenge to cut carbon emissions
News ICT procurement for the health service in England produces carbon dioxide equivalent to that generated by 27,000 of its patients. The draft strategy, which challenges the health service to cut carbon emissions by 60 percent by 2050, says greater...
[May 30, 2008, 8:10]
Google Health beta test launched
News Google on Monday launched a beta test of its Google Health service for archiving medical records and finding medical services. The site, which is currently available for healthcare purposes in the US only, is a personal portal that can be used to...
[May 20, 2008, 11:45]
Tories pledge to decentralise NHS computing
News An incoming Conservative government would decentralise health-service computing and extend competition between suppliers, according to a plan released at its party conference. The document says "a 21st century health service" is unimaginable...
[September 30, 2008, 12:24]
Tech is key to tackling EU health costs
News Technology will be key to tackling Europe's burgeoning health service spending. But it claims European e-health systems are lagging behind other service sectors, despite substantial research and development investment.
[January 10, 2008, 7:32]
Atos Origin suspended from NHS contract
News Atos Origin has insisted it will continue to work with the Department of Health and the NHS despite the suspension of a key health service contract. Atos Origin, the Department for Health and the NHS] continue to work together in preparation for...
[April 13, 2007, 15:11]
