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Quickly and Appropriately Respond to Inbound Correspondence - Part 2
White Papers The attendee will learn how EMC Documentum solutions for correspondence management - a seamless integration of EMC Documentum content management products and CATXpress from AINS - helps agencies consolidate and automatically manage all inbound...
[April 25, 2009, 1:23]
Retail Telephony: Dynamics and Costs of Inbound Call Failure
White Papers While advances in computer network technology have dramatically improved POS and Web channels, inbound retail telephony at the store level has been largely ignored, and has not been fully integrated into most firms' channel management strategies.
[June 11, 2009, 1:20]
How to Choose an Inbound SMS Service
White Papers Not only has outbound SMS become more popular in recent times, but inbound SMS has become more significant with the advent of TV voting. This paper aims to make choosing an inbound SMS service easy by offering a set of key questions to ask one.
[August 8, 2009, 1:20]
How SAP Customers Quit Paper: Keeping Inbound Documents Electronic
White Papers View this on-demand webcast to learn how businesses running SAP not only cut costs but gain visibility and control by taking paper out of inbound document processes. Nearly all business documents start out electronic, but many end up getting...
[September 29, 2009, 10:29]
Applying Inbound Techniques to Outbound in Workforce Management
White Papers Has the outbound operation been operating without clearly articulated or functioning workforce management goals? Is a person looking for ways to gain greater accountability and flexibility for himself or herself and the team?
[January 20, 2009, 0:40]
How Does Inbound Fax Routing Work?
White Papers An important ability for Network fax packages is to be able to determine the right recipient of an incoming fax. GFI FAXmaker supports several ways of achieving this. Each method has its advantages and disadvantages.
[September 21, 2006, 0:00]
A Guide to Buying Inbound Call Center Technology
White Papers The varieties of choice available make buying Automatic Call Distributors (ACD) and workforce management technology a challenging task. Thinking about key requirements for ACDs and workforce management can help managers narrow their choices.
[March 25, 2008, 8:41]
IMsecure
Downloads IMsecure offers basic inbound threat protection from buffer overflow attacks as well as message encryption for one instant messaging account to protect instant messages from being monitored. Messenger; Inbound and Outbound; Proxy Support lets IM...
[October 13, 2004, 13:43]
SP2's firewall is not good enough
Talkback I think the warning displayed by the SP2 firewall was talking about the applications accepting INBOUND data, and asking if you want it to block the inbound ports. Generally, I think MS is in a no win situation - They bring in a free firewall, thats...
[August 28, 2004, 9:05]
10 ways to secure your Windows-based SMTP relays
White Papers You can mitigate some of the security risks inherent in connecting to and from anonymous SMTP servers by using inbound and outbound SMTP relays. Disable anonymous and authenticated relay at the server levelUse different SMTP relays for inbound and...
[May 16, 2006, 4:34]
BackLinks Master
Downloads No matter how you got inbound links to your site (submitted your site to DMOZ, participated in reciprocal linking programs, or someone mentioned your resource in a blog), you need a tool to control the status of the links.
[April 5, 2007, 7:00]
Webroot Software Case Study: Glasgow Caledonian University
White Papers With spam and viruses becoming a large and ever increasing problem, the Glasgow Caledonian University's IT Services Group began to evaluate how best to remove inbound spam and viruses from staff e-mail.
[November 8, 2008, 0:01]
Genesys Enterprise Routing Solution V.7.5 Using DB2 on System P6 570 Server (16-Way) With a DS4700 TotalStorage System
White Papers It provides the best Inbound Voice solution with the top technology in terms of balancing accessibility, flexibility and performance. Its Inbound Voice infrastructure and Enterprise Routing technology are designed to provide vertical and horizontal...
[June 12, 2008, 1:01]
Direct Cache Access for High Bandwidth Network I/O
White Papers However, in traditional architectures, memory latency alone can limit processors from matching 10 Gb inbound network I/O traffic. This paper proposes a platform-wide method called Direct Cache Access (DCA) to deliver inbound I/O data directly into...
[September 10, 2008, 0:00]
Product Marketing Versus Product Management: An Overview and Comparison of Roles and Responsibilities
White Papers The easiest way to think about the difference between these two is to think of them as inbound and outbound. Inbound (Product Management) spends most of their time with engineering teams and customers, making critical decisions and ensuring that...
[June 30, 2005, 3:00]
Pitney Bowes Case Study: Aviva Canada Inc.
White Papers Additionally, the Company used to manually circulate more than 200 inbound mail items and parcels that it received at its head office on a daily basis - without a centralized system that tracks and monitors internal distribution of mail.
[April 14, 2005, 0:00]
Up-Selling and Cross-Selling: Transforming Your Cost Center to a Profit Center
White Papers Each participant was an inbound call center with at least 100 seats. Each had the opportunity to up/cross-sell on at least 40 percent of its inbound calls. In order to build a successful up-sell and/or cross-sell call center, three topics must be...
[July 19, 2006, 0:00]
Solve the spam problem: Independent test report proves new approach achieves 99.997% spam catch rate
White Papers By measuring real-world performance and using realistic e-mail traffic patterns, the Tolly Group measured and tested the effectiveness of Abaca Technology Corporation's Email Protection Gateway (EPG) showing that 99.997% of inbound spam is...
[June 6, 2009, 1:20]
McAfee VirusScan 9.0 review
Reviews Like leading competitors Norton AntiVirus and PC-cillin Internet Security, VirusScan automatically scans both inbound and outbound email. VAT) retail price, VirusScan 9.0 should include a firewall or at least a port-blocking technology to stop...
[October 7, 2004, 10:45]
Norton AntiVirus 2005 review
Reviews Like its competitors, Norton AntiVirus 2005 scans and cleans instant-messenger attachments, as well as inbound and outbound email. This year's version adds Norton Internet Worm Protection, a lightweight firewall feature that blocks unsolicited...
[October 6, 2004, 10:35]
