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City of Winston-Salem: Information Technology Strategic Plan
White Papers Information technology is key to effective delivery of City services and the economic vitality of the community. Strategic Plan is to define investments in information technology that are consistent with a City's strategic priorities.
[August 30, 2005, 3:00]
Information Technology Investment Management: A Framework for Assessing and Improving Process Maturity
White Papers The Information Technology Investment Management Framework identifies - and organizes into a framework of increasingly mature stages - thirteen processes that are critical for successful investment. The original exposure draft of ITIM expanded the...
[June 17, 2005, 3:00]
Information Technology Auditing and Facilitated Control Self-Assurance
White Papers A fundamental requirement for effective auditing is to provide an opinion to the executive team and the board audit committee on the adequacy of the internal control framework operating within the organisation's Information Technology and...
[March 21, 2006, 23:00]
Performance-Based Management: Eight Steps to Develop and Use Information Technology Performance Measures Effectively
White Papers The General Services Administration (GSA) prepared this guide to help agencies develop and implement effective information technology (IT) performance measures. Effective performance measures are customer driven; give an accurate and comprehensive...
[August 30, 2005, 0:00]
Department of Public Instruction: Strategic Information Technology Plan
White Papers It continues to use a framework of four architectures, technology, applications, data, and organization, although the agency recognizes the interconnection of the architectures. Information security and privacy is of prime concern in the business...
[August 30, 2005, 3:00]
Panopticon Software Information Visualization Technology
White Papers Panopticon's business idea is through advanced information visualization technology, take advantage of the growing need to better overview and work with data and information. During the past three years the technology has become a de facto standard...
[May 14, 2009, 1:17]
Integrated Information Technology Strategic Plan
White Papers The Integrated Information Technology Strategic Plan presented in this paper is the result of ongoing agreement and consensus of representative faculty, students, and professional information technology staff to serve client needs within the scope...
[March 15, 2006, 0:01]
Leveraging Information Technology Infrastructure Library (ITIL) Best Practices to Attain Organizational Maturity
White Papers In short, these enterprises have attained a higher level of organizational maturity than their competitors by leveraging the best practices established by the Information Technology Infrastructure Library.
[February 10, 2009, 0:20]
Department of Information Technology Strategic Plan
White Papers The Department of Information Technology is being used to deliver around-the-clock services to Fulton County citizens and to improve service quality and staff productivity. The Department of Information Technology is committed to a government...
[August 30, 2005, 3:00]
Ferraz Shawmut Achieves Major Information Technology Leap With Out-of-the-Box Solution
White Papers It helped the company accomplished major technology and feature-function leap with no business disruptions. The challenge was to replace outdated, highly customized legacy systems with a single information platform that supports global operations.
[February 22, 2007, 0:00]
The Evolution of Information Technology: Don't Forget the People
White Papers The Evolution of Information Technology (IT) is the latest installment in a multipart series on critical issues facing today's IT function. It explains how a stronger emphasis by Chief Information Officers (CIOs) on the people dimension of IT...
[March 14, 2008, 0:02]
Global Heating Systems Business Improves Employee Collaboration Worldwide With Solution From IBM and DREGER Information Technology
White Papers But employees at far-flung locations needed the technology platforms to work seamlessly and easily - with a minimum of IT support. The company integrated Lotus Notes and WebSphere using D-BUSINESS Portal Information Integrator from DREGER which...
[November 12, 2008, 0:01]
Fundamental Principles of Generators for Information Technology
White Papers Every Information Technology professional who is responsible for the operation of computing equipment needs to ensure their data center or network room is prepared for extended utility power outages. Understanding the basic functions and concepts...
[April 8, 2009, 9:38]
Factors Affecting Outsourcing for Information Technology Services in Rural Hospitals: Theory and Evidence
White Papers As health information technology becomes more prevalent for most healthcare facilities, hospitals across the nation are choosing between performing this service in-house and outsourcing to a technology firm in the health industry.
[February 2, 2009, 0:00]
Measuring the Business Value of Information Technology: Practical Strategies for IT and Business Managers
White Papers Implementing an innovative approach to determine the business value of information technology is an enormous task, but the payoff for the IT organization and the enterprise as a whole is worth the effort.
[September 15, 2007, 1:01]
Identifying Best Practices in Information Technology Project Management
White Papers This paper documents Project Management Best Practices specific to the Information Technology sector. The research team gathered information through an extensive interview process that involved eighteen Project Management professionals from various...
[December 13, 2005, 0:01]
The University of Canterbury Is Implementing the Information Technology Infrastructure Library With the Help of BMC Service Desk Express Suite
White Papers The company wanted to support the implementation of Information Technology Infrastructure Library best practices and show that the IT Services Unit of the University of Canterbury (UC) is accountable and meeting expectations.
[September 14, 2007, 1:00]
Network Architecture & Design: Virtualized Network Design for Computer Information Technology Department
White Papers Technological advancements in information technology are causing universities around the globe to move away from the traditional classroom setting. Universities are starting to provide their entire curriculum online allowing students to learn...
[January 12, 2008, 0:01]
Models for ITIM: Reference Models for Information and Technology Providers
White Papers The Proforma Information Technology Infrastructure Model (ITIM) provides IT organizations with a strategic perspective for how they accomplish their activities. ITIM is based on an industry standard source for information technology activities and...
[April 21, 2006, 0:00]
Evaluating Information Technology Investments in Emerging Economies Using Activity-Based Costing
White Papers Many firms in emerging economies invest in information technology primarily with the objective of protecting their cost advantages. This paper presents a framework for evaluating information technology investments by integrating the value chain...
[May 4, 2006, 10:17]
