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IP Telephony Services: New Paradigm Requirements for Support Services
White Papers In this new model, telephony runs as an application, and must operate on and interoperate with the IP network's data infra-structure and management environment. Success of an enterprise's telephony enabled business applications depends on their...
[August 30, 2006, 1:00]
IP Telephony Case Study: How Cisco IT Merged Voice and Data Engineering Groups
White Papers To efficiently and effectively deploy and support converged applications, such as IP telephony, unified messaging, and videoconferencing, Cisco IT would need to reorganize. When Cisco Systems migrated to IP communications, previously separate...
[March 5, 2008, 0:02]
Avaya Application Solutions: IP Telephony Deployment Guide
White Papers This paper describes Avaya's Application Solutions product line, IP Telephony product deployment, and network requirements for integrating IP Telephony products with an IP network. The paper can be used as a tool to provide a better understanding...
[February 3, 2005, 2:00]
IP Telephony in Todays Environment and Customer Experience
White Papers Telecommunications customers have questions around quality of service, the reliability of IP networks, and how to manage IP Telephony environments. Through this webcast one can learn about effectively managing an IPT environment and the elements of...
[April 5, 2006, 0:00]
IP Telephony Company Staff Each Save 30 Minutes a Day With Unified Communications
White Papers Telephony firm webcall, a Microsoft Gold Certified Partner, offers software-based Voice over IP (VoIP) telephony solutions to businesses across Europe, the Middle East, and Africa. The organization is among the first to implement a true unified...
[February 19, 2008, 0:02]
ProCurve Networking by HP: IP Telephony Solution
White Papers The ProCurve Networking by HP family of products, services and solutions - including Ethernet switches, routing switches, wireless solutions and network management applications - allows customers to build IP telephony solutions that meet current...
[March 2, 2009, 21:34]
IP Telephony Management System Automates Service Configuration
White Papers To manage all of the hardware and software in an enterprise IP telephony network, Avaya created an application in 2005 called the Hosted Solution Element Manager (HSEM), which it built using the Microsoft .NET Framework 1.1.
[February 22, 2007, 0:00]
Procurve Networking by HP: IP Telephony Solution White Paper
White Papers IP telephony - the implementation of voice over an IP-based network - is fast becoming an attractive and viable opportunity for businesses. The ProCurve Networking by HP family of products, services and solutions - including Ethernet switches...
[January 3, 2007, 1:09]
IP Telephony Boosts Contact Centre Efficiency
White Papers The GRO decided to deploy an IP-based telephony system with contact centre functionality that would not only improve its call management capabilities, but also future-proof the contact centre's functionality for voice-activated directories...
[August 10, 2006, 0:00]
IP Telephony Solution: Technical Brief
White Papers The integration of ProCurve Networking infrastructure with Mitel Networks telephony equipment offers a best-of-breed end-to-end IP telephony solution based upon industry standards and interoperability.
[December 1, 2005, 0:00]
IP Telephony Solution White Paper
White Papers IP telephony - the implementation of voice over an IP-based network - is fast becoming an attractive and viable opportunity for businesses. This paper explores how ProCurve Networking IP Telephony solutions can help move businesses closer to...
[January 30, 2009, 7:28]
IP Telephony for Small Business: Reduce Costs and Increase Productivity
White Papers This White Paper provides an introduction to IP Telephony and its benefits to small businesses. It explains the basic concepts behind IP telephony technology, provides an overview of its benefits, and details how businesses can begin to deploy IP...
[May 19, 2009, 1:18]
Straddling the Divide Between IPT and IT: Implementing ITIL to Optimize Your IP Telephony Investment
White Papers The recent momentum of Unified Communications (UC) and the disruptive enabling technology of IP Telephony have created a convergence between Voice Engineering and IT departments that is unprecedented - even since the advent of computer telephony...
[February 14, 2009, 0:24]
International Pharmaceutical Firm Deploys IP Telephony for More Effective Global Communications
White Papers Nortel provided an IP telephony solution based on the Nortel Communication Server 1000 with Nortel CallPilot. All users at the site were supplied with Nortel IP Phone 2002s. An organisation with plans for collaborative working on a global scale...
[December 19, 2007, 0:01]
InfoTech Report - Strategies for IP Telephony Evaluation and Migration
White Papers InfoTech conducted in-depth interviews with three enterprises regarding their IP telephony deployments. The intent of the research was to focus on the challenges and success factors encountered after deploying an IP telephony solution.
[October 2, 2008, 9:43]
Gain a Competitive Advantage with IP Telephony
White Papers Now that IP telephony (IPT) has matured, a growing number of businesses are looking to voice/data convergence to cut their long distance phone costs, streamline network management, and improve the customer service experience.
[June 15, 2005, 3:00]
Cisco WLAN and IP Telephony Technology Help Indiana Heart Hospital Set Standards for Patient Care and Staff Efficiency
White Papers In designing the new heart hospital, Community Health Network sought to create a completely film-less and paperless facility, which would facilitate workflow and enhance patient care by deploying modern technologies such as Internet Protocol (IP...
[November 21, 2005, 23:00]
3Com launches SIP-based IP telephony
News 3Com has announced a new IP telephony platform for SMEs, as well as an appliance designed to implement open-source-based VoIP. VCX Connect provides even small organisations with enterprise-class IP telephony features and performance such as...
[October 3, 2007, 13:38]
BT launches secure, hosted IP telephony
News BT and Nortel have unveiled a secure, hosted IP telephony system for large governmental and corporate institutions. BT Hosted Voice is based on Nortel's Communication Server 2000 IP telephony switch and is certified by the Communications...
[September 25, 2007, 16:03]
Managing IP Telephony as a service
White Papers The increasing maturity of technologies around the delivery of "triple play" IP services has encouraged the shift to IP Telephony. The following white paper explains the business challenges and requirements for IT performance management to...
[August 19, 2005, 6:00]
