Previous
IT Services Firm Uses Latest Operating System to Save Money and Strengthen Security
White Papers Heartland Technology Solutions (HTS), which specializes in outsourced IT services, has a highly mobile work force that is constantly traveling. However, the company's operating system was not ideal in terms of configuring mobile devices or...
[December 2, 2008, 23:00]
IT Services Supplier Boosts Service to GPs With Streamlined Operations Management
White Papers Employees at INPS, which provides IT services to General Practitioners (GPs), used a disparate and complex IT infrastructure. It needed a management solution that: better monitored service performance, lowered the total cost of ownership, helped...
[April 26, 2008, 1:02]
IT services sector posts solid growth
News Worldwide spending on information technology services grew 6.4 percent to $570bn last year, with defence-oriented companies and Japan-based providers notching market share gains. IT services, which range from hardware maintenance contracts to...
[October 26, 2004, 12:50]
IT Services Firm Helps Customers Lower Costs, Simplify Processes With Virtualization
White Papers YSIDE, headquartered in Israel, is a Microsoft Certified Partner that provides IT consulting and software implementation services to customers in a wide range of industries. Other customers have seen an increasing need for disaster recovery...
[March 1, 2008, 0:02]
Gartner: IT services market to grow despite recession
News The IT services market is set to shrug off any talk of recession, Gartner will tell a conference next month. The audience at Gartner's Outsourcing & IT Services Summit 2008, taking place from 2 to 4 June at the Royal Lancaster Hotel, London, will...
[May 20, 2008, 15:15]
IT services target small businesses
News Everdream and CenterBeam boast similar services with slightly different prices and delivery models. Businesses can either start from scratch or work the services into their infrastructures. Both companies are testing their services in California...
[September 28, 1999, 10:59]
IT Services Provider Eases Administration With Integrated Security Solution
White Papers Getronics, one of the world's largest services integrators, was using Microsoft and third-party security software to protect its network and its customers' IT systems from threats such as viruses and spyware.
[September 28, 2007, 1:00]
IT services chief dragged into Labour loans row
News The chairman of IT services company Capita has been named as one of the individuals who loaned a total of almost £14m to the Labour Party's election fund last year. An investigation was launched into the loans after Labour treasurer Jack Dromey...
[March 21, 2006, 15:20]
IT Services Consultancy Maximizes Billable Hours With New IT Infrastructure
White Papers WM-data provides IT services to firms in the Nordic countries of Northern Europe. Acquired by the LogicaCMG Group, an international IT services company, WM-data wanted to increase efficiency to maximize available billable hours.
[February 23, 2007, 0:00]
PHH Mortgage Transforms IT Services Management With CA Clarity
White Papers One of the objectives associated with redefining IT as a service based organization was to leverage an IT governance solution so that the cost of IT services could be more granularly determined, tracked, and communicated to the business via...
[February 22, 2007, 0:00]
Conference Planners Delivers Reliable, Affordable IT Services to Conferences Worldwide
White Papers They wanted to provide convenient IT services to thousands of users at CP-managed conferences. The company created a highly reliable data and application infrastructure with Oracle Database and Oracle Application Server and implemented Oracle...
[October 18, 2006, 0:00]
IBM tops IT services league table
News IBM has maintained its role as the IT services kingpin, coming out on top of a league table from analyst Gartner. The company holds 7.2 percent of the worldwide IT services market, followed by EDS, Fujitsu, Accenture, HP and CSC, according to Gartner.
[May 17, 2007, 16:14]
Nordic IT Services Group Cuts E-Mail Messaging Administrative Costs 25 Percent
White Papers WM-data Group, a leading Nordic IT services enterprise, wanted to consolidate its four e-mail messaging systems spread across the region into one service based in Sweden. Working with Microsoft, WM-data delivers mobile workplace solutions, which...
[November 23, 2006, 0:00]
Accenture pulls out of core NHS IT services
News Consulting firm Accenture has completed its withdrawal from delivering core IT services to the National Health Service. Accenture's transfer of core services in the East and Northeast to CSC was completed on Monday as planned, according to the NHS...
[January 11, 2007, 10:12]
Managing IT Services From the Outside In: Establishing Realistic SLAs to Stabilize the Business Relationship
White Papers While the main impact of these improvements so far has been on management of the services and processes that IT itself performs (IT Service Management [ITSM]), some companies are also now beginning to monitor and measure the quality of services...
[February 10, 2009, 0:20]
India leads the way in IT services
News The largest IT services vendors are growing below the overall market rate -- with a few exceptions, most notably the India-headquartered players. BT Global Services overtakes Deutsche Telekom's T-Systems to rank eighth.
[May 3, 2006, 10:20]
Quality of Experience (QoE) of Mobile Services: Can It Be Measured and Improved?
White Papers The ultimate measure of a network and the services it offers is how subscribers perceive the performance. Quality of Experience (QoE) is the term used to describe this perception and how usable the subscribers think the services are.
[November 8, 2004, 2:00]
College Boosts IT Services, Builds Community, With Information Management Solution
White Papers The college wanted to provide better IT services and information management solutions to faculty, staff, and students to improve the learning environment. Tallahassee Community College (TCC) offers high-quality education at low cost to students in...
[April 16, 2008, 1:02]
Reducing Costs and Accurate Charging of IT Services
White Papers The relationship between the supplier of IT services to a major UK Utility and its client was becoming more and more fraught. With the information to hand no-one really knew whether the resources agreed would meet the likely demand for IT services...
[August 10, 2006, 0:00]
$5bn cut from global financial-services IT spend
News IT spend across the global financial services industry will experience an overall decline of 1.3 percent in 2009. As the banking sector continues to struggle in the harsh economy, IT budgets are starting to feel the pinch.
[January 13, 2009, 8:02]
