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IT Services Supplier Boosts Service To GPs With Streamlined Operations Management
White Papers Employees at INPS, which provides IT services to General Practitioners (GPs), used a disparate and complex IT infrastructure. It needed a management solution that: better monitored service performance, lowered the total cost of ownership, helped...
[April 26, 2008, 1:02]
IT Services Provider Uses New Solution To Help Customers Cut Costs And Improve Communication
White Papers BT Global Services is an IT services provider that offers managed and outsourced services, including design, deployment, integration, management, and assurance. The company also provides specialized services related to unified communications.
[April 3, 2008, 1:02]
IT Services Provider Eases Administration With Integrated Security Solution
White Papers Getronics, one of the world's largest services integrators, was using Microsoft and third-party security software to protect its network and its customers' IT systems from threats such as viruses and spyware.
[September 28, 2007, 1:00]
IT Services Management: A Methodology For Sourcing ITSM Managed Services
White Papers This paper proposes a methodology for qualifying and delivering IT Service Management Managed Services. The methodology was developed from experiences of assessment, planning, architect and designing, implementation, and support of varied and...
[August 1, 2004, 3:00]
Gartner: IT Services Market To Grow Despite Recession
News The IT services market is set to shrug off any talk of recession, Gartner will tell a conference next month. The audience at Gartner's Outsourcing & IT Services Summit 2008, taking place from 2 to 4 June at the Royal Lancaster Hotel, London, will...
[May 20, 2008, 15:15]
IT Services Firm Helps Customers Lower Costs, Simplify Processes With Virtualization
White Papers YSIDE, headquartered in Israel, is a Microsoft Certified Partner that provides IT consulting and software implementation services to customers in a wide range of industries. Other customers have seen an increasing need for disaster recovery...
[March 1, 2008, 0:02]
IT Services Target Small Businesses
News Everdream and CenterBeam boast similar services with slightly different prices and delivery models. Businesses can either start from scratch or work the services into their infrastructures. Both companies are testing their services in California...
[September 28, 1999, 10:59]
IT Services Sector Posts Solid Growth
News Worldwide spending on information technology services grew 6.4 percent to $570bn last year, with defence-oriented companies and Japan-based providers notching market share gains. IT services, which range from hardware maintenance contracts to...
[October 26, 2004, 12:50]
IT Services Provider Expands Security Solutions With Client Security Product
White Papers Axiltia Consulting Technologies, an IT services provider based in Mexico, specializes in implementing security solutions for server software based on Microsoft technology. The company wanted to provide a client security solution as well, but it...
[September 28, 2007, 1:00]
IT Services Management: A Description Of Service Level Agreements
White Papers The primary objective of an organization's Information Technology (IT) department is to provide computing services that meet the business requirements of its users. Against those objectives, IT can measure the service delivered as well as its own...
[August 1, 2004, 3:00]
IT Services Management: Achieving Service Excellence By Leveraging ITSM And Six Sigma
White Papers The IT organization has been unable to determine the cost of delivering and supporting particular services or customers. IT expenses are growing at a significantly faster rate than any other portion of the business and is now a significant...
[August 1, 2004, 3:00]
IT Services Provider Improves Deployment And Management With New Solution
White Papers The company uses the Server Manager feature to install and configure server roles, and it uses the Active Directory Domain Services Installation Wizard to simplify domain controller installation. Lufthansa Systems also plans to implement Terminal...
[March 24, 2008, 0:02]
IT Services Firm Implements Project Management Solution For Banking Processes
White Papers Developers at Mindscape IT, a division of leading Middle East financial services provider Mashreqbank, are responsible for creating cutting-edge banking applications. Working with Microsoft Services and Microsoft Partner Estarta Solutions...
[November 6, 2007, 0:00]
Services Sector IT Trends
White Papers Electronic Knowledge Architects design and build world-leading solutions for the implementation of intelligent work management and knowledge management solutions for services companies. However, these solutions are constructed in the context of...
[August 14, 2003, 16:19]
IT-Hosting Services Company Enhances Offerings By Using New Operating System
White Papers The Garant Park Internet Company (Parking.ru) offers a variety of IT services to business customers in Russia. As a Microsoft Certified Partner, Parking.ru has particular expertise in using Microsoft software to develop and host Web applications...
[April 30, 2008, 1:02]
Focus On Financial Services: IT Asset Management - Foundation For Business Service Management And Beyond
White Papers It is for this reason that leading financial services organizations often place their focus on key areas such as business continuity, transaction assurance, and improved visibility and decision making for operations and lines of business, and are...
[March 17, 2006, 0:01]
White Paper: IT Production Services
White Papers The key component to building a competitive IT infrastructure is through IT production services.
[May 25, 2006, 3:17]
Transfield: Services Builds Solid IT Management Solution With HP OpenView
White Papers Transfield Services is a leading provider of operations and maintenance services and prides itself on its innovative solutions and high calibre employees. Transfield Services deployed HP OpenView Service Desk, enabling it to consolidate its IT...
[October 28, 2004, 3:00]
IT Services For Small To Medium Businesses
Forum Question:- "What is important to an SME company when deciding on IT support / managed services? Is technology important? Is being at the cutting edge key to driving the business? Or is it simply a case of minimal distraction and downtime?
[May 31, 2007, 18:32]
IT Services Chief Dragged Into Labour Loans Row
News The chairman of IT services company Capita has been named as one of the individuals who loaned a total of almost £14m to the Labour Party's election fund last year. An investigation was launched into the loans after Labour treasurer Jack Dromey...
[March 21, 2006, 15:20]
