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Microsoft Office System Webcast: Optimizing Work Breakdown Structures Using Microsoft Office Project 2003 (Level 100)
White Papers The presenter demonstrates how one can develop realistic timelines, manage expectations around key deliverables, track progress, identify problems, and manage scope creep and changes. The presenter of this webcast shows how to easily optimize the...
[April 14, 2007, 1:01]
Should a security professional have a legal background?
Blog The information security management professional is under increasing pressure to cope with the demands of the organization for access to information, to manage the expectations of the data owner on how and where the information is going to be...
[August 21, 2008, 22:50]
The Day Ahead: Dell tries Wall St. balancing act
News Given the conditions, Dell was doing its best to manage Wall Street's expectations. Clearly we're trying to calibrate expectations and get more leeway to manage through these turbulent times," said Dell.
[January 27, 2000, 11:47]
Ouch! Dell warns of 4Q shortfall
News Given the conditions, Dell was doing its best to manage Wall Street's expectations. Clearly we're trying to calibrate expectations and get more leeway to manage through these turbulent times," said Dell.
[January 27, 2000, 10:58]
PC boom boosts Dell
News But over the long haul, analysts expect Dell to manage the increases in DRAM costs, even if they limit the company's profitability, by shifting its PC configurations and by continuing to expand into higher-profit products like servers and adjacent...
[August 15, 2003, 12:55]
Service Level Agreements: Why Bother?
White Papers A service level agreement can be a highly effective tool for helping IT organizations and their customers manage expectations, clarify responsibilities, and objectively assess service effectiveness. Still, given the enormous demands on IT...
[August 28, 2004, 0:00]
The World Has Changed; Have You?: A New Paradigm for Customer Service Management
White Papers With more customer-facing channels to manage, growing customer expectations and increasing competitive pressures, delivering quality customer service is more complex than ever. In addition, these centers have also embraced newly available...
[April 29, 2009, 11:33]
Tapping Operational Data to Reduce Costs and Build Customer Loyalty: Moving Beyond Metrics to Real Answers
White Papers Given greater competitive pressures, increasing customer expectations, and more touch points to manage than ever before, improving customer satisfaction while simultaneously reducing operational cost remains a significant challenge.
[July 25, 2006, 3:16]
Proactive Service Level Management With SLM Express
White Papers To provide holistic service level management (SLM) for the entire business, IT must manage from a business process perspective - meaning they must proactively manage IT components as they relate to the business process and customer expectations.
[October 30, 2004, 0:00]
Keys to Effective Project Management Communications
White Papers This seminar will apply to all business-critical project activities, and will cover a proven set of approaches to use in managing your project communications to help you better: deliver the right information to the right audiences, manage...
[April 26, 2005, 0:00]
Journal of Management Excellence - Building Trust
White Papers Exchanging information with stakeholders is the best way to manage the perception and image of a company. Internal alignment ensures that expectations are met and that changing expectations and beliefs are immediately identified.
[November 25, 2009, 9:47]
Integrating Mobile Access Into Your VPN Environment
White Papers These challenges involve remaining consistent with meeting user expectations for application performance and network availability, continuing to manage and secure data in the network and on individual devices, and preventing the disruptions that...
[May 31, 2007, 12:14]
Deliver on client expectations by building a comprehensive quality plan
White Papers Many projects fall short of client expectations because the project manager didn't think ahead about how he or she was going to manage quality on the project. This template will help you avoid those problems by defining expectations and forging a...
[May 17, 2006, 1:00]
Performance First: A Performance Mindset for Network Management Keeps Organizations Functioning at Optimum Levels
White Papers IT organizations can no longer manage networks in isolation from the applications they support. Today, most networks are available more than 99 percent of the time and increasing user expectations for fast, trouble-free networked applications...
[June 27, 2009, 1:21]
Risk Management in Optimistic Effort Estimates and Schedules With Dynamic Project Environment
White Papers Project management is the skill to manage the project activities in a planned, organized and controlled manner. Most project management decisions are made on the basis of expectations, assumptions and forecast of future events involving risk.
[April 14, 2006, 1:01]
How Cisco IT Uses SAN to Automate the Legal Discovery Process
White Papers Cisco's approach to the challenge posed by discovery revolved around finding a way to build a large storage system that was easy to install, configure, and manage. The litigation group also wanted a system that could expand to accommodate an...
[March 5, 2008, 0:02]
On Privacy-Aware Information Lifecycle Management in Enterprises: Setting the Context
White Papers Despite the fact that enterprises are already using Information Lifecycle Management (ILM) and IDentity Management (IDM) solutions to store and manage various types of data, in terms of "Privacy-aware" lifecycle management of information much is...
[January 6, 2007, 23:00]
Allegro Group Ensures Enterprise Scalability With Flexible, Integrated Data Warehouse Solution
White Papers The challenge was to provide flexible reporting and analysis tools, including sophisticated dashboard functionality for business users and enable the company to easily manage tens of terabytes of data in a consolidated database that can scale to...
[July 30, 2009, 1:21]
Service Lifecycle Management: Think and Operate Like a Business
White Papers The presenter will explain how HP's Service Lifecycle Management solution helps comprehensively manage the IT portfolio throughout the service lifecycle, a key focus of ITIL V3. The attendee will understand the relationship between business user's...
[June 6, 2007, 1:00]
CNIB Connects With Real Asset Management International (RAMI)
White Papers CNIB selected Asset4000 from RAMI to manage and track its fixed assets spread across 10 provinces. CNIB discovered that their previous fixed asset software solution was unable to meet their expectations.
[May 3, 2007, 1:00]
