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Optimizing Infrastructure: The Relationship Between IT Labor Costs And Best Practices For Systems Management Server
White Papers This paper examines the relationship between IT labor costs and best practices for Microsoft Systems Management Server (SMS). SMS is a server-based management software product for change and configuration management of PCs.
[January 1, 1970, 0:59]
Optimizing Infrastructure: The Relationship Between IT Labor Costs And Best Practices For Identity And Access Management With Active Directory
White Papers Directory and identity management has emerged as one of the fundamental building blocks used in modern computer architectures. Most modern operating systems now have integral directory services or layered directory services software that is...
[January 1, 1970, 0:59]
Getting Started With ITIL Best Practices: How Remedy IT Service Management For The Enterprise Delivers Out-of-the-Box ITIL Functionality
White Papers In many industries, an organization's IT infrastructure has become a key enabler for business strategy, as well as a source of competitive advantage. As a result, the technology infrastructure that supports business has grown rapidly in scope and...
[January 1, 1970, 0:59]
Best Practices For Infrastructure Change Management
White Papers While application software change control is a relatively mature process, many organizations implement infrastructure change manually, relying primarily on the IT staff's knowledge and expertise. In IT, change is an engine of progress, as well as a...
[January 1, 1970, 0:59]
Implementing And Automating ITIL Best Practices With Scriptlogic
White Papers ScriptLogic's software solutions help many different types of enterprises comply with the requirements arising from government legislation and industry best practices. ITIL guidance allows both large and small companies to exploit recognized best...
[January 1, 1970, 0:59]
Infrastructure Optimization: Driving Down Costs Of The Business Desktop
White Papers These organizations used best practices and management software technologies to optimize their organization's IT infrastructure and reduce PC management costs. Results of this study indicate a direct correlation between the number of best practices...
[January 1, 1970, 0:59]
Microsoft Webcast: Desktop Management With System Center Solutions For The IT Manager
White Papers The presenter of this webcast explains how the Microsoft Infrastructure Optimization Model can help a person to apply best practices and management software technologies to optimize the organization's IT infrastructure and reduce desktop...
[January 1, 1970, 0:59]
Microsoft Webcast: Desktop Management With System Center Solutions For The IT Manager (Level 200)
White Papers In this webcast for IT managers, find out how the Microsoft Infrastructure Optimization Model can help to apply best practices and management software technologies to optimize the organization's IT infrastructure and reduce desktop management costs.
[January 1, 1970, 0:59]
ProactiveNet: Pragmatic Approach To ITIL
White Papers The IT Infrastructure Library (ITIL) best practices framework has become the de facto methodology for enterprises streamlining their service management capabilities. ITIL implementers can rely on Business Service Management (BSM) solutions from...
[January 1, 1970, 0:59]
ITIL Process Maturity Self-Assessment & Action Plan
White Papers Users can use this document to evaluate their organization's effectiveness in managing key activities described in the operational and tactical areas of the ITIL IT service management best practices framework.
[January 1, 1970, 0:59]
Gaining Business Value Through IT Service Management: The HP Approach
White Papers Specific focus is placed on solutions from HP that address these issues through a combination of best practices for IT service management, such as the IT Infrastructure Library (ITIL), and HP OpenView system management software.
[January 1, 1970, 0:59]
Improving Your IT Service Management: Using HP OpenView Software And The HP IT Service Management Reference Model To Design And Deliver Exceptional IT Services
White Papers To facilitate this transformation, many companies are turning to IT Service Management (ITSM), an approach that uses best practices for managing IT services. Based on the IT Infrastructure Library (ITIL), a comprehensive and highly respected source...
[January 1, 1970, 0:59]
Magic Service Desk Suite For The Small And Mid-Sized Business
White Papers This customizable, browser-based service management solution combines best-in-class help desk software with core Information Technology Infrastructure Library (ITIL) best practices, the industry standard framework for IT Service delivery and support.
[January 1, 1970, 0:59]
Magic Service Desk Suite - Demonstration
White Papers This customizable, browser-based service management solution combines best-in-class help desk software with core Information Technology Infrastructure Library (ITIL) best practices, the industry standard framework for IT Service delivery and support.
[January 1, 1970, 0:59]
BMC Software Solutions Integrate And Automate ITIL Best Practices
White Papers Learn the importance of implementing ITIL best practices using the Business Service Management (BSM) approach from BMC Software. The IT Infrastructure Library (ITIL) offers a valuable, non-proprietary framework for implementing enterprise-wide...
[January 1, 1970, 0:59]
IT Simplification Solution Consolidates 80 Servers Down To 5 And Reduces Server Administration Time By 38 Percent
White Papers Dell provided guidance and best practices to consolidate the fast growing IT infrastructure; Dell PowerEdge servers running VMware ESX Server software, Dell OpenManage IT Assistant, and systems management software simplify the server environment...
[July 3, 2008, 1:01]
How ITIL-Based IT Help Desk Can Help Small And Medium Businesses
White Papers Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services. It defines 5 processes such as Incident Management, Problem Management, Configuration Management, Change Management, and...
[January 1, 1970, 0:59]
IBM IT Service Management Webcast Series
White Papers The focus of the series, which features both live and on-demand webcasts, is best practices for implementing IT Service Management processes. Reduce complexity by leveraging best practices. Manage your IT infrastructure more efficiently and...
[January 1, 1970, 0:59]
ProcessWorx CMDB
Downloads Based on the ITIL framework and ITSM best practices, this solution helps IT organizations record, maintain and report on infrastructure configuration items (CIs) including applications/software, devices/peripherals, servers, databases and related...
[May 31, 2006, 23:31]
Raising The Bar For ITIL And CMDB Implementations
White Papers For the past two years, demand for better control of the production side of IT has driven the demand for best practices - and for the tools to go with them - steadily higher. It seems not a day goes by without an announcement related to the IT...
[January 1, 1970, 0:59]
