Gartner hypes business process management
News Speaking at Gartner's BPM Summit in London on Monday, Gartner analyst Mark Raskino said it was time for IT managers to "take control of process management". As an indicator of Gartner's view of where BPM lies in the context of technology change...
[March 27, 2007, 16:08]
Cranking up corporate clock speeds
News In a world where nightclubbers talk about 24x7, and more and more 'Indianisation' is going on of processes, we're really talking about the Now Economy, not the New Economy," says Mark Raskino, research director for IT management, Gartner Europe.
[December 11, 2003, 10:55]
CRM Summit 2002: Designing the customer experience
News In introducing Christine Connor, Gartner analyst Mark Raskino, described customer experience design as "where the process hits the fluffy stuff. Much of the tech debate about CRM is concerned with the software that you need to manage interactions...
[May 24, 2002, 13:59]
IT managers 'should play with Xbox 360s'
News An unpredictable economy and declining business confidence will combine with a surge in innovation as markets begin to embrace emerging technologies," said Mark Raskino, Gartner research fellow. Analyst group Gartner has revealed the top 10 must...
[December 9, 2005, 16:00]
Gartner backs IM for business use
News Management has 'e-'d procurement, it has 'e-'d the sales force," said Mark Raskino, Gartner research director. Instant messaging is ready for businesses to use -- and if IT directors don't pick it up quickly, end users will adopt it in spite of them.
[December 16, 2002, 7:40]
Gartner: What CIOs must do in 2003
News Mark Raskino, Gartner research director business management of IT EMEA, said: "It's about fighting the political fight, one which can actually be easier during a downturn. Raskino explained Gartner's focus on the real-time enterprise (RTE), a...
[December 16, 2002, 12:42]
Green is a dirty word for IT, warns analyst
News Speaking to ZDNet UK on Thursday, Mark Raskino, a Gartner fellow, said: "This is a very strong business issue and the IT department will be expected to make a contribution. Raskino said that between 30 and 40 percent of IT departments "don't care...
[December 7, 2006, 15:24]
