Microsoft CRM v1.0 Update: KB 832764
Downloads This update addresses the following error when accessing Microsoft CRM Workflow Manager or Workflow Monitor: You have not been assigned a valid license for the specified Microsoft CRM server. This version is the first release on CNET Download.com.
[August 31, 2007, 15:50]
Microsoft CRM 3.0: Update Rollup No. 2
Downloads Microsoft has released Update Rollup 2 for Microsoft Dynamics CRM Server 3.0 and Microsoft Dynamics CRM client for Outlook 3.0. For more information about this release, see Microsoft Knowledge Base article 927751: Update Rollup 2 is available for...
[August 17, 2007, 10:14]
Microsoft CRM moves under the microscope
News Microsoft's long-anticipated entry into the CRM niche, announced in February, put it in direct competition with Onyx, Pivotal, and other software companies targeting small businesses. However, if history holds, Microsoft is also likely to expand...
[April 17, 2002, 12:01]
Small Business Webcast: Microsoft CRM: Enhance Awareness of Your Business and Sales Force (Level 100)
White Papers The attendee of this webcast will learn how to use the powerful reporting features in Microsoft Business Solutions CRM to manage the business and the employees. With Microsoft CRM one can view, sort, and filter a wide range of reports to identify...
[August 1, 2007, 1:00]
Microsoft delays CRM release
News Microsoft CRM, or MSCRM, is Microsoft's first foray in the multibillion-dollar customer relationship management (CRM) market, in which rivals Siebel Systems, SAP, PeopleSoft, Pivotal and Best Software compete.
[December 19, 2002, 10:48]
Microsoft Dynamics CRM Online - The Norris Group Case Study
White Papers That spurred a search for a new solution that culminated in the implementation of Microsoft Dynamics CRM Online. Microsoft Dynamics provides powerful software that helps organizations drive down costs, improve operations, retain and build customer...
[August 10, 2009, 13:50]
Microsoft Dynamics CRM - Sports Organizations Video Case Study
White Papers Learn why many professional sports organizations choose Microsoft Dynamics® CRM for success in all aspects of their business, most importantly, knowing who their customers are. In this video, a variety of leaders from professional sports teams...
[August 12, 2009, 1:21]
Microsoft Dynamics CRM 4.0: Performance and Scalability - Bandwidth Utilization Improvements
White Papers Microsoft Dynamics CRM business software is designed to help enterprise organizations achieve a 360-degree view of their customers across marketing, sales, and service. Engineered to deliver performance that meets the needs of the largest global...
[August 10, 2009, 13:50]
Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise
White Papers Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test based on a customer database of over 1 billion records, Microsoft Dynamics CRM...
[August 10, 2009, 13:50]
Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
White Papers Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that...
[August 10, 2009, 13:50]
Microsoft Dynamics CRM Online 30 Day Trial
White Papers If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you...
[August 2, 2008, 10:50]
Microsoft puts CRM plans on hold
News Microsoft has shelved plans to release a 2.0 version of its customer relationship management (CRM) software in March, saying it needs until the end of the year to finish the program. Former PeopleSoft executive Brad Wilson joined the company on...
[February 11, 2005, 15:50]
Microsoft puts CRM on the desktop
News Microsoft can use the market base of Windows and Office -- both of which have garnered more than 90 percent of their respective markets -- to compete against lower-cost CRM products, while extending its infrastructure to support the company's...
[February 25, 2003, 8:37]
Consider the Next Step: Microsoft Dynamics CRM for ERP Customers
White Papers Microsoft CRM can not only integrate with other Microsoft solutions but resides in Microsoft Outlook where most people spend a majority of their day. Salesforce.com customers can save up to 30% of their total cost by switching to Microsoft CRM.
[December 23, 2008, 0:00]
Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
White Papers Company managers evaluated five CRM systems and selected Microsoft Dynamics CRM Online. wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention.
[August 10, 2009, 13:50]
Microsoft Dynamics CRM - Chill Factore Video Case Study
White Papers Chill Factore implemented Microsoft Dynamics® CRM to track all transactions, purchases, customer interactions, and to allow marketing directly related to what individual customers actually purchase. Microsoft Dynamics CRM enables segmentation of...
[August 12, 2009, 1:21]
Microsoft Dynamics CRM Scalability Benchmark Executive Summary
White Papers Download the Executive Summary to learn more about how Microsoft Dynamics CRM delivered a new CRM industry scalability benchmark record and redefined the price-performance equation with 50,000 concurrent users and 0.12 second response times on a...
[September 22, 2009, 1:21]
Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
White Papers Microsoft Services helped ProCurve tailor Microsoft Dynamics CRM to its unique needs over a six-month period and rollout the solution to more than 400 employees around the globe. In addition, Microsoft Dynamics CRM provides the technical...
[August 10, 2009, 13:50]
Microsoft Dynamics CRM Online - The Linc Group Case Study
White Papers To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. Microsoft Dynamics provides powerful software that helps organizations drive down costs, improve...
[November 5, 2009, 15:10]
Microsoft Dynamics CRM - Leicester City Football Club Video Case Study
White Papers The organization implemented Microsoft Dynamics® CRM as a tool to manage player data, daily performance analyses, and testing results. Microsoft Dynamics CRM enabled the club to view information in new ways, and has benefited it by enabling a...
[August 12, 2009, 1:21]



