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MoD Wastes £30m On Failed IT Projects
News Already under fire from its own accounts department for scrapping 25 major IT projects, the National Audit Office reveals today that the Ministry of Defence (MoD) has wasted nearly £30m on two IT projects.
[January 19, 2000, 16:06]
MoD Tech Scheme Hit By Major Delays
News In a report published on Thursday, the National Audit Office said that the late running of the Ministry of Defence's programme to replace hundreds of computer systems with a single, secure infrastructure has so far deprived the department of...
[July 4, 2008, 10:16]
Government Approach To IT Recycling Under Fire
News Public-sector bodies could raise an extra £70m each year on the resale costs of IT equipment according to a National Audit Office report released on Tuesday. In the 2005/06 financial year, public bodies bought 1.7 million units of IT equipment, at...
[August 1, 2007, 8:50]
NHS IT Leaving Doctors 'thoroughly Disillusioned'
News An unachievable timetable for electronic patient records has damaged confidence in the National Programme for IT, according to the National Audit Office. The National Audit Office (NAO) has published a report that includes some sharp criticisms of...
[May 19, 2008, 9:01]
BBC Slipped Up Over Outsourcing Savings
News The National Audit Office (NAO) has revealed that the BBC miscalculated the savings it would make through its outsourcing deal with Siemens Business Services (SBS). The National Audit Office also criticised the BBC for saying it could "guarantee...
[July 12, 2006, 12:25]
IT Fails To Staunch DWP Fraud Losses
News About £2.5bn was lost to fraud and error in benefit payments over the last year, according to the National Audit Office. The figure is down from £2.7bn over the Department for Work and Pensions' (DWP) previous financial year, but was still deemed...
[July 26, 2007, 12:12]
HMRC Data Not Filtered Due To Cost
News Emails released by the National Audit Office reveal HM Revenue & Customs did not strip out bank account and other sensitive details contained on the two CDs that have gone missing because of the extra cost it could have incurred.
[November 23, 2007, 14:57]
Highways Agency Tech Management Criticised
News The National Audit Office report says that the agency has installed the Motorway Incident Detection and Automated Signalling (MIDAS) system to cover stretches of the M1, the M6 and "major conurbations" in the North and Midlands.
[November 29, 2004, 15:30]
Government Clashes With Lords Over ID Cards
News The House of Lords voted 237 votes against 156 votes in favour of an amendment to the bill that would force ministers to reveal the full ID card costs to the National Audit Office for scrutiny. The National Audit Office is the ideal place to review...
[January 17, 2006, 15:50]
HMRC Data Loss Blamed On Targets
News The CDs are assumed to have been lost while in transit to the National Audit Office. In the case of the missing HMRC data, it emerged soon after the loss occurred that sensitive information, such as bank details, was supposed to have been stripped...
[April 23, 2008, 13:25]
HMRC Appoints Data Guardians
News In response to another written question connected to the child-benefit data loss, the Department for Work and Pensions said it provides data to the National Audit Office using "rigorous courier arrangements and a requirement that physical...
[February 29, 2008, 9:18]
ID Cards: A Titanic Project Waiting For Its Iceberg
News That's like saying 'To hell with the National Audit Office — they can find out we've been overcharged after the event. The National Audit Office is the ideal place to review the figures. Obviously there are no guarantees for costs, but the Home...
[January 18, 2006, 11:25]
Watchdog: Protecting Data Is Not 'rocket Science'
News For auditing purposes, [the National Audit Office] didn't need the names of the people. It emerged in Parliament on Tuesday that the National Audit Office had not in fact requested the names, addresses, dates of birth, national insurance numbers...
[November 22, 2007, 13:43]
Government: We've Learned From Our IT Mistakes
News Lord Warner was speaking on Friday after the release of a National Audit Office (NAO) into the NHS IT project’s progress. The Inland Revenue’s national insurance computer system cost more than double the original budget, and the Rural Payments...
[June 16, 2006, 17:20]
ONS Paints An Increasingly Wired Picture Of Britain
Talkback The National Audit Office has nothing to do with the Office for National Statistics which published the UK Yearbook.
[November 30, 2004, 22:24]
North East Wales NHS Trust Automates Procurement Processes
White Papers Following a recommendation by the National Audit Office that called for increased public sector efficiencies, the North East Wales National Health Service (NHS) Trust launched a major initiative in 2002 designed to bring Web-enabled procurement...
[January 1, 1970, 0:59]
DfT Shared-services Plan Under Fire
News The transport department's poor management of shared services is likely to cost, rather than save, tens of millions, says an National Audit Office report. Plans to improve human resources, payroll and finance services through new shared facilities...
[May 23, 2008, 11:24]
Ignorance Hampers E-government Drive
News The National Audit Office (NAO) also said that while the e-envoy's office has done a good job in pushing the case for e-government within Westminster, it must now focus on helping departments implement their online initiatives.
[April 25, 2002, 12:23]
Improving Quality Of Service And Cost-Effectiveness Of Public-Sector Contact Centres
White Papers This paper explains how public-sector contact centres can respond to National Audit Office (NAO) recommendations for improving quality of service and cost-effectiveness. It introduces the concept of customer interaction management as a structured...
[January 1, 1970, 0:59]
Public Should Benefit From E-government Savings
News The National Audit Office (NAO) has recommended that some of the cost savings that the government will make by providing its services online should be passed on to users. If implemented, this could mean it would be significantly cheaper to buy a...
[April 5, 2002, 11:57]
