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Transport Network Convergence: Operational Benefits
White Papers Convergence of Network Operations Centers (NOCs) is often viewed as an opportunity to reduce costs and improve efficiency in managing new services, on an end-to-end basis across the different sub-networks and technologies.
[October 11, 2005, 3:00]
Giving Hospital Infrastructure a Clean Bill of Health With Symantec Managed Security Services
White Papers Symantec now monitors and manages the hospital's diverse security infrastructure from its worldwide network of Security Operations Centers. Noticing increasingly sophisticated attacks against its network, Danbury Hospital, a large Connecticut...
[January 18, 2008, 0:01]
HP ProCurve Networking Case Study: Indiana University
White Papers By delivering Gigabit Ethernet to the workstations located in the student technology centers, the university's network operations group has achieved greater network reliability, faster deployment of new software, and significant performance...
[November 17, 2005, 23:00]
Queueing Models for Analyzing Customer Contact Center Operations
White Papers The authors model the operations of contact centers, where the customer contact is via e-mail and present ongoing research on the development of queueing network models aimed at analyzing the processing of e-mails by a network of customer service...
[July 7, 2006, 0:00]
VSNL Tata Indicom Sets Out to Raise Service Levels and Lower Costs Through Efficient Remote Management of Distributed Assets
White Papers With 8 to 10 PCs at each site and most of them located far away from the central network monitoring centers of the company, it posed a significant challenge to VSNL's PC management operations. India's Videsh Sanchar Nigam Limited (VSNL), a leading...
[May 17, 2007, 1:00]
O~Reilly Auto Parts Gain 45 Mbps Throughput Over 12 Mbps Link With Accelerators
White Papers O'Reilly was embarking on a company-wide project aimed at cost-effectively managing application availability across its highly distributed networked operations, that serviced over 1,000 stores and 11 distribution centers across the United States.
[August 18, 2006, 0:00]
Medicalodges Expands Healthcare Network Capacity With Accelerators
White Papers Medicalodges' Wide Area Network (WAN) connects 23 skilled nursing facilities, 11 assisted living centers, two facilities for the developmentally disabled, three home health agencies and one skilled facility for the mentally handicapped.
[September 20, 2008, 0:00]
Stop Data Loss Before It Happens
White Papers Most data-centers are too complex and porous to protect critical information. Symantec Database Security reduces risk without interrupting normal operations - which can mean a huge savings for one's business.
[May 9, 2008, 1:02]
Data Centers: Cisco Best Practices for Security and Performance
White Papers This Data Center White Paper is useful to those constructing or managing data centers with stringent performance and service requirements. Enterprise and commercial customers seeking to purchase Web hosting, applications hosting, call and contact...
[September 2, 2008, 7:35]
Data Center Automation in a New Light
White Papers In most modern data centers today, application management is a major undertaking. For this large application set, most data centers rely on a combination of scripting and monitoring to keep applications available to users.
[May 10, 2008, 1:02]
IP Contact Center
White Papers The Alcatel contact center solution portfolio addresses every market need from a simple voice call distribution capability for a handful of agents right through to sophisticated networked multimedia interaction centers supporting thousands of...
[March 16, 2009, 4:23]
Nortel Network Case Study: The Timken Company
White Papers Each of Timken's nine North American call centers was operating independently. In 2003, the challenge of integrating the recently acquired Torrington Company's IT infrastructure into the Timken Company, while still presenting one face to the...
[January 15, 2008, 0:01]
Amplifon Upgrades ERP Solution as Support for Growth and Acquisitions
White Papers The group has a distribution network composed of 2,800 of its own retail outlets plus 2,000 affiliated shops and almost 3,000 service centers operated by hearing aid specialists. The company upgraded to the newest version of Oracle's JD Edwards...
[July 11, 2007, 1:00]
RIM explains BlackBerry outage
News RIM's service is centralised and works by routing all BlackBerry emails through one of two main Network Operations Centers, which are essentially large data centres. RIM said the "system routine" was not expected to impact the regular operations of...
[April 20, 2007, 9:39]
Cisco increases IP telephony certification
News As with the other two IP telephony certifications, training courses are available that map to each exam, you must take the tests at VUE or Prometric training centers, and the certification must be renewed every two years.
[June 9, 2002, 20:20]
Blue Cross of Northeastern Pennsylvania Ensures Superior Service With Support From LightPointe Outdoor Wireless Technology
White Papers When the company outgrew one of these operations centers, the decision was made to expand to an older building about a block away. As the staff at the new quarters grew to 300 employees, network performance slowed dramatically, making it clear much...
[June 16, 2006, 0:00]
Hawaii Bank Saves Money and Time by Consolidating Server Environment
White Papers Using Hyper-V virtualization technology in the Windows Server 2008 operating system, the bank is consolidating its server environment and reducing hardware, software, operations, and ownership costs in its data centers.
[October 11, 2008, 1:01]
US government unveils cybersecurity plan
News For example, the proposed strategy calls for ISPs (Internet service providers), computer hardware and software makers, computer emergency response teams, and the Information Sharing and Analysis Centers (ISACs), to set up a Cyberspace Network...
[September 20, 2002, 7:40]
Alcatel spending millions in 3G push
News Called 3G Reality Centers, each facility will cost the company "millions", said John Lipp, Alcatel Asia-Pacific's director of business development for mobile Internet. Equipped with live 3G networks and engineering expertise from Alcatel, the...
[September 24, 2002, 9:05]
Ballmer memo to customers: Ready for the revolution
Blog Windows Azure is part of the Azure Services Platform, a comprehensive set of storage, computing, and networking infrastructure services that reside in Microsoft's network of data centers. Cloud computing" that connects people to vast amounts of...
[October 29, 2008, 14:28]
