But at least BT is a one stop shop.
Talkback After uniformly poor experiences with a number of broadband ISPs over the years culminating in a complaint to OTELO that was upheld, I finally went back to BT. Overnight my broadband speed doubled, but the reliability hasn't got any better.
[March 15, 2008, 10:02]
France battles on for data privacy
News France took up her post on 1 October this year, and the Office of the Telecommunications Ombudsman -- known as Otelo -- will begin resolving complaints about telecommunications services on 1 January 2003.
[October 24, 2002, 15:53]
Tesco puts broadband in trolley
Talkback e7even are in trouble.they have used a failed business model.without a continuous stream of new subscribers they have an insufficient income stream.as the market matures to saturation point that stream slows.subscribers, like me will have...
[March 3, 2006, 17:06]
Ofcom reviews telecoms complaints procedures
News At the moment, anyone complaining to their CP must wait 12 weeks before shifting that complaint to an ADR scheme such as Cisas or Otelo. The UK's telecommunications regulator has announced it wants to make it easier and speedier for consumers and...
[July 11, 2008, 13:19]
Second Ofcom Bulldog investigation unlikely
News Short of a new investigation by Ofcom, the only routes left available to those Bulldog complainants dissatisfied with the ISP's response are through CISAS, the Communications and Internet Services Adjudication Scheme, or Otelo, the...
[July 20, 2006, 16:55]
