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Combining Identity Management and Help Desk Tools to Increase Efficiency and Reduce Support Costs
White Papers In today's enterprise environments, help-desk personnel deal repeatedly with identity management tasks. In a large percentage of these cases, help-desk personnel assist users with requests to reset passwords, update user profiles and carry out...
[May 3, 2006, 1:00]
Tips for managing IT facilities
News Emergency preparedness for natural or man-made disasters should be a basic part of general safety training for all personnel working inside a data centre. Lack of effective training for appropriate personnel
[June 6, 2005, 17:35]
Three Key Enhancements to Enterprise Messaging
White Papers However, IT personnel numbers and budgets are typically not. And today's email systems are moving from simple email toward fully integrated messaging systems, allowing users access anytime, anywhere from a variety of device types.
[March 29, 2008, 0:01]
Telecom Provider Reduces Call Center Cost-Per-Hire by 80%
White Papers For SaskTel, a major Canadian telecommunications service provider about to roll out a brand new technology to its client base, the demand for qualified personnel in its Customer Relationship Center was urgent.
[June 9, 2006, 0:00]
Transforming Government: The State of Wireless
White Papers From the capitol to public works, to first responders and emergency personnel, state and local government has the highest percentage of employees on the move. The attendee will learn about key issues facing municipal governments today.
[March 25, 2008, 0:01]
Development of an Industry-Driven Certification Program for Electronic Security and CCTV Professionals
White Papers The challenge is where does one find these highly skilled personnel and how does one up-skill existing staff? To remain competitive today, individuals need to demonstrate that they possess the necessary skills and knowledge.
[February 10, 2009, 0:20]
Explanation of Cooling and Air Conditioning Terminology for IT Professionals
White Papers This complexity makes it difficult and frustrating for IT professionals to specify cooling requirements and even makes it difficult to discuss current cooling system performance with contractors, engineers, and maintenance personnel.
[July 6, 2007, 3:27]
iEmergency+
Downloads In Case of an Emergency (ICE), emergency personnel can now access your critical medical information and know who to call. iEmergency+ is the top selling medical emergency app on the app store today. It has been in the top 50 selling medical apps...
[August 20, 2009, 13:09]
10 things you should know before buying satellite broadband Internet service
White Papers But today there are several one- and two-way satellite Internet providers with a variety of offerings for home users (for example, telecommuters or your company's key personnel), small businesses, even mobile labs and field service units.
[May 25, 2006, 3:17]
Oracle Audit Vault: Trust-But-Verify
White Papers Nowadays, the use of audit data as a security resource remains very much a manual process, requiring IT security and audit personnel to first collect the audit data, and then sift through enormous amounts of dispersed audit data using custom...
[June 5, 2007, 1:00]
Building a Unified Enterprise Mobility Strategy
White Papers Most importantly, a unified strategy allows IT to create a single point of management, which reduces infrastructure and personnel costs and streamlines operations. A unified enterprise mobility strategy is key for all organizations to compete in...
[May 21, 2008, 1:01]
Preparing for Natural Disaster: What Public Safety Leaders Are Saying Today? and How Available Communication Technologies Can Address Their Concerns
White Papers And when it does, it will severely challenge the capabilities of personnel, procedures and equipment. Take steps today to strengthen communications in advance of the moment when maybe someday becomes right now.
[August 15, 2009, 1:20]
vManage
Downloads Benefits * Formalizes and accelerates application testing by using a structured approach that incorporates project requirements, test plans, test cases, bugs, reports, resources and schedules * Provides traceability between tests and business...
[January 24, 2007, 7:00]
The perfect storm: Why now is the time for open source
White Papers IT managers are being told to lay off personnel and reduce operating expenses, yet are expected to continue providing the same support to business users as when fully staffed. Today, open source is being increasingly recognized for its ease of use...
[September 17, 2009, 10:08]
Hazmat Toolkit
Downloads Here are the major features: ERG 2004 hazmat database with over 3800 materials NIOSH pocket guide Quickly, easily search ERG by name, guide, UN ID number Browse hazmat placards and link to guide info Hazmat guides for each material group: fire...
[July 6, 2004, 8:00]
AMD: Barcelona based on customer feedback
News Today, the IT personnel may be very familiar with a certain platform or a certain chipset, [but] if they have to migrate to a new platform entirely, this will give rise to.support costs," he explained.
[July 6, 2007, 8:42]
Gates: Seamless computing is the aim
News There's something common between the IBM message, the Sun message and the Microsoft message: Some of the things that you do with personnel to operate these systems today should be done automatically with software.
[November 20, 2003, 11:50]
Brit faces US extradition for hacking
News The US government has said Mckinnon's hacking caused downtime and personnel costs of $1m. A British man suspected of hacking into 53 Nasa (National Aeronautics and Space Administration) and US military networks is facing extradition today.
[June 8, 2005, 15:25]
Minimizing Security-Related Total Cost of Ownership
Talkback Hidden indirect costs could include lost productivity of end users and the time sunk by IT personnel responding to malware. In today’s economy, though, the stakes have been raised. To calculate the TCO in today’s security environment, one must not...
[November 26, 2008, 8:40]
Pilots may bring legal challenge against ID card plan
News Identity cards will directly benefit airside workers — not just by improving personnel security but also by speeding up pre-employment checks and increasing the efficiency of pass-issuing arrangements, making it easier for these workers to take up...
[February 17, 2009, 7:39]
