Previous
Pivotal Case Study: IOB Thomson
White Papers Prior to the implementation of their Pivotal CRM solution, IOB Thomson in Brazil based its sales, telemarketing and customer service activities on stand-alone, administration intensive systems. Today, drawing on the power and flexibility of the...
[January 1, 1970, 0:59]
Pivotal Case Study: Allianz Dresdner
White Papers The Pivotal system has given Allianz Dresdner Asset Management complete visibility of client activity and sales performance which has undoubtedly led to increased sales productivity. Allianz Dresdner Asset Management (UK) Ltd is an asset management...
[January 1, 1970, 0:59]
Pivotal Case Study: Telstra EMerge
White Papers It believes it has found the answer with Pivotal's CRM solution. A core business unit of Australia's number one telecommunications provider, Telstra, the eMerge Centre is an innovative and highly cost effective unit charged with testing Telstra's...
[January 1, 1970, 0:59]
Pivotal Helps Popular Australian Football Club To Build A Team On And Off The Pitch
White Papers Following its implementation of the Pivotal solution, HFC now says that it has a full and complete view of its members, supporters and corporate sponsors. Hawthorn Football Club (HFC) wanted a solution that had the flexibility and potential to grow...
[January 1, 1970, 0:59]
Pivotal Case Study: Warehouse Stationery
White Papers Pivotal's CRM provides the all-important 'Glue' for the business, in that it brings together the various technology platforms Warehouse Stationery uses to support specific functions of the business. New Zealand owned and operated company, Warehouse...
[January 1, 1970, 0:59]
Biosite Improves Customer Intelligence With Pivotal
White Papers Biosite chose Pivotal because at that time, nothing else on the market met all of their criteria without limiting functionality or without breaking the bank. To select a CRM solution, the Biosite team performed their own version of triage, choosing...
[January 1, 1970, 0:59]
Health Plan Improves Broker Effectiveness And Shortens Sales Cycle With Pivotal CRM
White Papers Sentara deployed a CRM solution from Pivotal Corporation, using the Microsoft SQL Server 2000 database running on the Microsoft Windows Server 2003 operating system, to streamline and automate operations.
[January 1, 1970, 0:59]
Mikohn Places A Safe Bet With Pivotal CRM
White Papers After an exhaustive evaluation process, the choice came down to three vendors: Pivotal, Onyx and Siebel. Mikohn chose Pivotal. Mikohn is a diversified supplier to the casino gaming industry worldwide, specializing in "The development of innovative...
[January 1, 1970, 0:59]
Wayne Homes Implements Innovative Automated Marketing And Lead Management Using Pivotal CRM
White Papers Wayne Homes implemented the Pivotal CRM marketing suite to fully leverage their marketing efforts and minimize the number of lost opportunities by automating lead management and improving customer communications.
[January 1, 1970, 0:59]
Sales Representatives At Sage Products Can Manage More Accounts - A Tenfold Increase Since Using Pivotal
White Papers Pivotal's solution has unified the sales force and allowed everyone in sales to have a consistent view of the customer base. From clinics to hospitals to community care facilities, Sage needs to support them all with its medical devices.
[January 1, 1970, 0:59]
Pivotal Solutions Case Study: Homeland Security
White Papers Pivotal Solutions - VA, Incorporated (PSI), NAL Research Corporation, and SRA International (SRA) provided the USGS tracking terminals (A3LA-IGS) with a battery pack capable of sending data to the iSAT data server over a one month period.
[January 1, 1970, 0:59]
Mold-Masters Extends Its Global Reach With Pivotal
White Papers Before Mold-Masters implemented a Pivotal CRM system in the late 1990s, the company had developed a homegrown database of customer contacts. Headquartered in Georgetown, Canada, Mold-Masters employs approximately 1000 people globally, serving...
[January 1, 1970, 0:59]
NSCU Achieves Dramatic ROI With Pivotal CRM
White Papers The company's choice for this was a CRM solution from Pivotal Corporation. North Shore Credit Union needed to better match up services to members in order to improve customer retention, increase profitability and provide superior service in an...
[January 1, 1970, 0:59]
Onyx Withdraws Pivotal Offer
News Onyx Software announced on Wednesday that it has withdrawn its bid to acquire Pivotal, a rival customer relationship management applications maker. Last month, Pivotal's board of directors rejected the $58m (£33.6m) all-stock buyout proposal from...
[December 4, 2003, 13:40]
CARF Manages Growing Demand For Accreditation With Pivotal Solution
White Papers To manage the vast and growing demands for their accreditation, CARF selected Pivotal's CRM and PRM software - a complete suite that is cost-effective, fast-to-deploy and easy-to-customize. Consumers of human services are demanding higher standards...
[January 1, 1970, 0:59]
Pivotal Case Study: Micro Focus
White Papers Pivotal's technology met all their expectations in terms of speed of deployment, ability to customise, mix of functionality, open architecture, and flexibility. Founded in the United Kingdom in 1976, Micro Focus provides world-class solutions for...
[January 1, 1970, 0:59]
Homeland Security: Proposal For Cabinet Agency Has Merit, But Implementation Will Be Pivotal To Success
White Papers This report discusses the reorganization of government agencies and the reorientation of their missions to improve America's ability to better protect their homeland. It is important to recognize that this transition to a more effective homeland...
[January 1, 1970, 0:59]
Pivotal Intelligence Engine™ Data Mining Overview
White Papers The key to any successful business is the ability to capture and utilize customer information to gain insight and make informed decisions. In response to this need, many companies have used data mining to help formulate their action plans.
[January 1, 1970, 0:59]
Pivotal Demand Chain Management: Maximizing Revenue And Customer Retention
White Papers This white paper will allow you to learn about the benefits of converting your business from a supply-based company to a responsive, customer-centric concern. Yes, it's a major challenge - but no organization can afford to ignore it.
[January 1, 1970, 0:59]
Daiichi Sankyo Pharma Development Uses SAS To Make Faster Decisions About Drug Development
White Papers Daiichi Sankyo Pharma Development, a New Jersey-based company, designs and conducts global experimental clinical research, coordinates global pivotal clinical trial plans, and designs and executes pivotal clinical trials in the United States.
[January 1, 1970, 0:59]
