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PlusNet suffers data-centre outage
News Internet service provider PlusNet suffered a complete power outage in its primary data centre early on Thursday morning. According to PlusNet, the outage occurred at 1am, knocking out most of the ISP's internal systems, portals and email.
[February 21, 2008, 12:34]
PlusNet's Polished mirror
Blog PlusNet has always been quite good at catering to various segments of the market, but even they have stopped shy of introducing a foreign-language internet provision service within the UK - until now.
[June 25, 2007, 17:24]
PlusNet accuses broadband rivals of misleading customers
Talkback Just to note that I think there needs to be clarification here: "A number of PlusNet's customers had reported problems in the migration, and the company refunded those who had experienced more than seven days of downtime.
[September 1, 2006, 12:56]
PlusNet customer invited to BT's Phorm trial
News A PlusNet customer has been invited to join a BT trial of behavioural ad-serving technology from Phorm. At 11.25am on Monday, a PlusNet customer let their broadband provider know that they had been invited to take part in the trial of the...
[November 10, 2008, 16:50]
PlusNet accuses broadband rivals of misleading customers
Talkback PlusNet were a fantastic company when I joined two years ago. Prior to PlusNet I was with Tiscali, seemingly part of PlusNet's problem. I was a modest user so unlimited/fair usage was not an issue. However many problems occured, most did not bother...
[September 1, 2006, 16:01]
PlusNet accuses broadband rivals of misleading customers
Talkback Whilst not experiencing any major outages, since PlusNet converted me to LLU and (supposedly) increased my speed to 8Mb I've had no end of problems. Ther service is now so inconsistent and I experience regular daily drop-outs of connection.
[September 1, 2006, 17:07]
PlusNet trumps Wanadoo's broadband price cuts
News PlusNet has responded to Wanadoo's recent price cuts by offering 1Mb connections at £14.99 a month, and 2Mb connections at £19.99 a month. If Wanadoo truly meant business, this is the kind of pricing they would be putting in place," said Marco...
[August 25, 2004, 15:05]
PlusNet admits human error in email disaster
Talkback As a PlusNet user, formally very enthusiastic,I could not now recommend them to anyone. Apart from the recent email disasters, still not fully resolved, they have made many changes to support, and had other service interruptions and issues that...
[July 20, 2006, 15:43]
PlusNet plans flotation on AIM
News UK Internet service provider PlusNet is hoping to raise millions of pounds by floating itself on the London stock market. PlusNet announced on Monday that it intents to become a member of Britain's alternative investment market (AIM).
[June 7, 2004, 13:30]
PlusNet emails 'gone forever'
Talkback Didn't plusnet have a backup strategy in place? In the case of a fire at PlusNet's server room, what would they do? Accidentally deleting the data is technically no different from the drive or o/s going bang.
[August 7, 2006, 12:05]
PlusNet accuses broadband rivals of misleading customers
Talkback Attack is obviously the only defence left to PlusNet. The PlusNet forums (PUG Usergroup forum, ADSL Guide PlusNet forum and their own portal forum) are literally awash with customer complaints. At a rough guess, half of them are complaining that it...
[September 2, 2006, 1:05]
PlusNet deletes customers' emails again
News PlusNet has again lost some of its customers' emails, echoing troubles experienced by the internet service provider last year. PlusNet estimates that around 10 percent of legitimate emails that were "dequeued" from the new appliance were falsely...
[August 23, 2007, 17:16]
PlusNet customers suffer spam deluge
News Customers of PlusNet, the ISP, have been hit by a deluge of spam after their email addresses were stolen. It has come to our attention that a number of customer email addresses have been obtained illegally by a third party," PlusNet said on Tuesday.
[May 15, 2007, 11:50]
PlusNet accuses broadband rivals of misleading customers
Talkback I was a Plusnet customer who migrated to them inthe days when he then new, migrations cost over £40. Which thankfully enabled me to migrate ot of Plusnet without incurring any of their 'penalty' charges & 5 year 'lock ins' that those that fell for...
[September 2, 2006, 10:19]
PlusNet's sacked chief exec could sue
News Lee Strafford, the former chief executive of internet service provider PlusNet, who was dismissed earlier this week by PlusNet's new owner BT, is reported to be consulting lawyers over his dismissal. An article in Wednesday's Independent suggested...
[March 7, 2007, 15:28]
PlusNet accuses broadband rivals of misleading customers
Talkback Plusnet USED to be good, ie the first ISP to release [a business] 2meg before anyone else. Plusnet are NOT the ISP that they once were, I'm glad to go and I'm seriously going elsewhere - probably Bulldog.
[September 4, 2006, 11:48]
PlusNet accuses broadband rivals of misleading customers
Talkback I migrated from PlusNet as they were responsible for exactly the kind of unscrupulous misselling and business practises of which they are accusing others. This is a definite case of the pot calling the kettle black.
[September 4, 2006, 14:39]
PlusNet accuses broadband rivals of misleading customers
News A senior PlusNet executive has hit out at those in the broadband industry who advertise free or unlimited connectivity, including partner Tiscali. PlusNet is a wholesale customer of Tiscali's in local loop unbundling (LLU), the process by which...
[September 1, 2006, 9:55]
Plusnet offers speedier broadband upgrades for a fiver
News Broadband provider Plusnet is offering a faster migration to customers wanting to upgrade to its max-speed product — for a fee. Customers who have opted for the free upgrade up to 8Mbps may have to wait for up to 11 weeks to go through the bulk...
[September 27, 2006, 17:00]
PlusNet admits human error in email disaster
News A large number of subscribers to the Internet service provider (ISP) PlusNet have experienced a serious outage of their email services, which also seems to have led to thousands of emails being erased.
[July 12, 2006, 15:40]
