Microsoft Executive Circle Webcast: Solving The HR Cost/Service Dilemma With Employee Self-Service Portals
White Papers A self-service portal gives employees secure, role-based access to the information they need when they need it, dramatically reducing the number of employee inquiries that must be fielded by limited HR resources.
[December 13, 2007, 23:00]
Ergon Extends Oil Business To The Web With SAP And IBM
White Papers Building on its existing ERP infrastructure, the company aimed to introduce portals for employee self-service, and to develop automated workflows that would accelerate budget-approval processes. Ergon specializes in niche markets for petroleum...
[March 14, 2007, 23:00]
Poor CRM Use Leaving Customers Dissatisfied
News Call-centre managers said better information and staff training are the best ways to improve customer service, but more than half said they had no plans for online self-service portals, despite customer demand.
[March 10, 2008, 7:37]
IBM Introduces Intranet Services
News IBM said the group will also incorporate online training, employee directories, and instant messaging into portals. IBM introduced a new unit of its Global Services business on Thursday, aimed at helping companies set up Web portals that let their...
[March 28, 2002, 13:33]
SAP Opens Up Portal Software
News Portals must also be open to a number of back-end solutions. Industrial products maker Dow Corning already is using the Enterprise Portal software to build employee self-service and user-authentication tools.
[November 6, 2003, 12:25]
Vignette Updates Portal Software
News Companies say the software can improve employee productivity and cut costs. The applications are designed to let companies make private Web pages where employees, customers and other business partners can get personal information, such as the...
[February 12, 2003, 8:59]
