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Public Relations Firm Integrates Customer Data With E-Mail To Improve Sales Processes
White Papers MCI Group, a firm based in Switzerland that specializes in public relations, had a new Customer Relationship Management (CRM) tool. With business booming, the company wanted to make adopting the CRM system easier for its marketing teams.
[January 10, 2007, 23:00]
Coupling Relations In RFID Systems II: Practical Performance Measurements
White Papers Reader tag coupling relations in RFID systems are an important aspect of the system development process that are often inadequately understood; nevertheless electromagnetic coupling becomes significant in the context of optimising RFID systems.
[June 19, 2004, 0:00]
Intranets.com Case Study: Barokas Public Relations
White Papers Established in 1998, Barokas Public Relations (BPR) is a Seattle-based agency that focuses solely on providing outstanding public relations counsel and key editorial contacts to companies in the technology sector.
[July 19, 2005, 0:00]
MySAP.com Business Intelligence For Analytical CRM: Efficient Customer Relations Thanks To A Personalized Service
White Papers Bertelsmann's book and music clubs are developing the systematic management of their customer relations with the help of the Customer Interaction Center (CIC), a central component of mySAP.com Customer Relationship Management.
[July 24, 2006, 0:00]
Employment And Workplace Relations Employs Mercury Solutions
White Papers Australia's Department of Employment and Workplace Relations (DEWR) is delivering a greater level of service to job seekers more efficiently with the help of Mercury Interactive application testing and monitoring solutions.
[September 20, 2005, 0:00]
News Burst: IWF Calls For Clarification On Race Relations Act
News Prompted by calls from the public, the Chief Executive of the Internet Watch Foundation (IWF) -- the UK's Internet watchdog -- today called for the government to clarify the Race Relations Act to enable better policing of race-hate sites based in...
[July 6, 1999, 11:12]
Global Crossing Case Study: Public Relations Firm
White Papers The customer is a leading, global public relations firm with offices around the world whose emphasis on intelligent, targeted communication has garnered them numerous and prestigious awards. The customer has had a global, 16-site, ATM core backbone...
[April 18, 2005, 0:00]
Defining N-Ary Relations On The Semantic Web: Use With Individuals
White Papers How does one represent relations among more than two individuals? This paper presents ontology patterns for representing n-ary relations and discusses what users must consider when choosing these patterns.
[January 24, 2005, 23:00]
Collision Avoidance: U.S.-Russian Bilateral Relations And Former Soviet States
White Papers Relations between the United States and Russia are entering a delicate phase. American involvement on the Russian periphery is reaching unprecedented proportions even as a consensus has emerged in Russia that these areas constitute its exclusive...
[January 19, 2005, 23:00]
Emergent Social Practices, Situations And Relations Through Everyday Camera Phone Use
White Papers Although the camera phone has only recently become a fixture in everyday life in Japan, already it feels like a familiar presence. This paper reports on an ethnographic study of camera phone usage in Tokyo, based on a diary study of usage patterns.
[February 21, 2006, 23:00]
Digital Downloads Tax EC/US Relations
News The Bush administration on Friday raised concerns about a European Union proposal that would require US companies to collect taxes on digital downloads. In a statement released by the Treasury Department, Deputy Treasury Secretary Kenneth Dam...
[February 11, 2002, 15:20]
Coupling Relations In RFID Systems
White Papers A proper understanding of electromagnetic coupling between interrogators and labels is important for successful design and optimisation of antennas in RFID systems. This paper is designed to provide support to RFID system designers in what is...
[June 19, 2004, 0:00]
From XML Schema To Relations: A Cost-Based Approach To XML Storage
White Papers As Web applications manipulate an increasing amount of XML, there is a growing interest in storing XML data in relational databases. Due to the mismatch between the complexity of XML's tree structure and the simplicity of flat relational tables...
[December 6, 2006, 23:00]
HP-Compaq Merger May Complicate Microsoft Relations
News Hewlett-Packard's acquisition of Compaq is a historical moment for the PC industry, and one that could cause Microsoft some short-term headaches. See full coverage: "HP-Compaq: What happens now? The deal not only brings together two computing...
[September 5, 2001, 12:41]
Pomagalski Strengthens Its Client Relations With Avaya IP Telephony Solutions
White Papers Pomagalski, the premiere worldwide builder in cable transport systems, was created in 1936. An aging telephone system that was difficult to maintain was placing the quality of reception and overall customer satisfaction in jeopardy (lost calls and...
[April 27, 2007, 0:00]
Vertical Relations And Connectivity In The Internet
White Papers The Internet is a "Network of networks". The effectiveness of the Internet crucially depends on the interconnection among individual networks, which display a hierarchical structure. At the bottom of the hierarchy, individuals and business...
[October 19, 2007, 0:00]
Extended Real Intervals And The Topological Closure Of Extended Real Relations
White Papers This paper presents the motivation and theoretical foundation for containment-set (or cset) theory. The containment set of a given expression is the set of values that the expression's interval evaluation must contain.
[May 4, 2004, 0:00]
IT Strike Relations Worsen In Swansea
News Swansea Council's five-week IT strike is becoming increasingly bitter, with recriminations mounting as local authority chiefs fear an escalation of the industrial action. On Friday the council's deputy leader accused Unison, the trade union...
[September 13, 2004, 12:45]
Law Firm Overcomes Challenges Of IT Environment, Improves Clientele Relations
White Papers From its office in Phoenix, Arizona, the law firm of Galbut & Hunter serves a domestic and international client base that ranges from individuals to multinational corporations. A large portion of the firm's casework focuses on commercial...
[August 9, 2005, 0:00]
Leading National Provider Of Medical Supplies Uses VoIP For Superior Customer Relations
White Papers Byram Healthcare engaged an analyst firm to evaluate end-to-end business processes, from ordering to pick-ship-bill. The company wanted an Interactive Voice Response (IVR) system to streamline ordering processes, on the grounds that repeat...
[January 10, 2008, 23:00]
