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Sports Franchise Scores A Win With New Customer Relationship Management System
White Papers Suns Legacy Partners worked with partner Resolute to implement Microsoft CRM (now part of Microsoft Dynamics), pulling together all customer information into a single solution that provides a comprehensive customer view.
[January 1, 1970, 0:59]
Turkish Vehicle Firm Implements Integrated Customer Relationship Management System
White Papers Muhammet Atalay, CRM Software Development Specialist, Tradesoft, successfully managed the integration of Microsoft Dynamics CRM with the firm's AS/400 mainframe system and then tackled integration of customer and vehicle histories.
[January 1, 1970, 0:59]
Salesforce Sees A Future In Partnership
News In an effort to keep fuelling its ever-expanding business, the on-demand customer relationship management (CRM) software vendor Salesforce.com is now targeting what it calls partnership relationship management (PRM).
[June 26, 2006, 9:55]
Mobile CRM Solution Boosts Customer Service, Saves Company $250,000
White Papers At Simpson Strong-Tie, a maker and distributor of steel connectors used in wood frame construction, sales reps were abandoning the company's unwieldy Customer Relationship Management (CRM) application.
[January 1, 1970, 0:59]
Artaker CAD Systems Improves Customer Service And Performance With Integrated CRM System
White Papers The company implemented Oracle's Siebel applications to create a comprehensive and Web-based CRM system that provides a 360-degree view of customers and their relationship with Artaker. The company wanted to improve the company's Customer...
[January 1, 1970, 0:59]
Confartigianato Builds Member Satisfaction With IBM And Linux Solution
White Papers The organization recognized that if it could consolidate its member information and integrated it with a customer relationship management (CRM) system, it could produce mailing lists and other material for marketing purposes.
[January 1, 1970, 0:59]
Global Advertising Products Lifts Revenue, Streamlines Operations With CRM Solution
White Papers Global worked with Microsoft Gold Certified Partner Aspirence Information Technology to develop a highly customized Customer Relationship Management (CRM) application based on Microsoft Dynamics CRM. The new system helps Global drive a standardized...
[January 1, 1970, 0:59]
Automating The Customer Lifecycle
White Papers NinjaTrader's quest for efficiency led it to reassess its Customer Relationship Management (CRM) strategy. NinjaTrader found that is was spending more and more on its current CRM system - provided by Salesforce.com - without gaining greater benefits.
[January 1, 1970, 0:59]
E.piphany Pushes Analytics In E.6 Suite
News E.piphany starts taking orders on Tuesday for E.6, the latest version of its suite of customer relationship management (CRM) tools. Gartner has graded the performance of CRM suites function by function, using its "Magic Quadrant"' chart system.
[March 19, 2002, 11:31]
Dell Affinity Project
White Papers As a result, Dell has enriched quality of customer relationship management (CRM) by creating a Dell customer system of record (code-named "Affinity"); made customer data highly available throughout the enterprise; lowered the cost of fulfillment...
[January 1, 1970, 0:59]
Siebel Lets Software Become A Service
News Siebel sells customer relationship management (CRM) software, which lets companies track details such as customer purchasing habits, salesperson performance or support-line wait times. But packaged CRM is still worth it for many customers, Schmaier...
[May 26, 2004, 11:20]
Siebel, Microsoft Sign .Net Pact
News Microsoft and Siebel Systems on Monday announced an alliance that will tie Siebel's customer relationship management (CRM) software to Microsoft's .Net architecture. Microsoft is planning its own CRM software through its Great Plains division.
[October 21, 2002, 14:52]
Extended ERP: The Path Of Least Resistance?
News Any performance gap is minimal, believes Ray Barratt, head of CRM with SAP UK. We're able to do the whole range of CRM, from call centres to portals and self-service -- with the added benefit that everything can be linked to the back office," he says.
[December 12, 2003, 11:10]
Why Oracle And HP Tied The Knot
News Siebel was founded by former Oracle supersalesman Tom Siebel, who jousts occasionally with his old boss, and whose company continues to best Oracle in the hot market for CRM (customer relationship management) software.
[September 23, 1999, 10:00]
Give Your Users A Better Search Tool
News Although, the software vendor he is considering doesn't offer anything by this name, its metadata-driven search engine understands that this request is conceptually the same as a type of software that it does offer, customer relationship...
[November 5, 2002, 12:44]
Igoodsoft CRM System(SQL Server Version)
Downloads Igoodsoft CRM System is On-Demand Small Business Customer Relationship Management System (CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.
[February 12, 2007, 6:46]
Dow Corning Uses Microsoft Outlook Custom Forms To Support Global CRM
White Papers Dow Corning Corp.a global leader in silicon-based products and services, needed a customer relationship management (CRM) system to help track the needs of its customers worldwide. Dow Corning created a CRM system based on Microsoft Outlook Custom...
[January 1, 1970, 0:59]
The Future Sales Force - A Consultative Approach
White Papers If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or contact management system tie your consultative sales, ROI analysis, and proposal production...
[June 30, 2008, 12:48]
IBM Business Partner Centric CRM Chooses New IBM DB2 9 Data Server Over The Competition To Provide Its Industry-Leading CRM Application To Companies Of All Sizes
White Papers Until recently, sophisticated Customer Relationship Management (CRM) systems were reserved exclusively for large enterprises. Centric CRM, which offers an advanced open source CRM system, wanted the ability to build solutions for the full range of...
[January 1, 1970, 0:59]
The Missing Link For Retailers: Using Business Intelligence To Link CRM To SCM And Improve Your Bottom Line
White Papers For Customer Relationship Management (CRM) to finally deliver on its promise to help companies reach their business goals, the CRM system must be linked to Supply Chain Management (SCM). By using business intelligence to link these two processes...
[January 1, 1970, 0:59]
