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TechRepublic Resource Guide: Everything You Need To Know About Customer Relationship Management (CRM)
White Papers This Guide provides you with factors to keep in mind as you begin to explore possible CRM solutions for your organization as well as lists out practices that will help you develop and build strong tech/customer relationships that will develop an...
[July 21, 2008, 0:00]
SAP Solution Manager And SAP Consulting - A Powerful Combination For An Ambitious Customer Relationship Management (CRM) Project At Leading Global Company
White Papers It turned to SAP Solution Manager, found in the SAP NetWeaver platform, to ensure a smooth implementation of an ambitious mySAP Customer Relationship Management (mySAP CRM) project, and enlisted the help of SAP Consulting.
[January 1, 1970, 0:59]
How To Find The Right On-Demand Customer Relationship Management (CRM) / Sales Force Automation (SFA) Provider - For The Best Price
White Papers On-Demand Customer Relationship Management (CRM) / Sales Force Automation (SFA) services have been around for quite some time now. The best way to prove to true SMBs that CRM implementations really work is to get them to utilize it.
[January 1, 1970, 0:59]
Customer Relationship Management (CRM) And Customer Intelligence: The Importance Of Data Quality
White Papers Quality data is the foundation of Customer Relationship Management (CRM) and Customer Intelligence. It is one of the main factors cited in keeping companies from realizing the return on investment in their CRM and customer intelligence initiatives.
[January 1, 1970, 0:59]
CRM 101 - Building A Great Customer Relationship Management Strategy
White Papers A CRM strategy means that operations revolve around the customer and involve much more than installing any one application, embracing a new technology, or even committing to one vendor's CRM suite. CRM strategies require a cultural shift that...
[January 1, 1970, 0:59]
Customer Satisfaction = Customer Loyalty: Achieve It With Online CRM Customer Relationship Management
White Papers By using a CRM syllabus, maintaining seamless service, will have a straightforward result: satisfying customers better than the competition, will result in better financial performance. The Customer Relationship Management application is going to...
[July 15, 2008, 1:20]
A White Paper On CRM ( Customer Relationship Management)
White Papers In fact, CRM or Customer Relationship Management is one of the fastest growing areas today. “Internet”, “CRM”, “Web”, “eCommerce”, “eCRM”.these are aspects of IT that have travelled beyond classification as "buzz words" or a passing trend, to...
[January 1, 1970, 0:59]
Webcast: MySAP Customer Relationship Management (mySAP CRM)
White Papers Join this webcast gives insights of industry consultants, SAP experts, and SAP customers who are taking full advantage of mySAP CRM to create the foundation for superior customer relationship management.
[July 22, 2008, 1:18]
Danfoss Streamlines Field Sales Processes With MySAP Customer Relationship Management (mySAP CRM) And Its Mobile Sales Capability
White Papers With the successful deployment of SAP R3 already under its belt, Danfoss decided to implement mySAP Customer Relationship Management (mySAP CRM) and its mobile sales capability to manage its customer data.
[January 1, 1970, 0:59]
Professional Customer Service, Better Project Management With MySAP Customer Relationship Management (mySAP CRM)
White Papers To help it provide more comprehensive customer service and enable more effective project management, DEG turned to mySAP Customer Relationship Management (mySAP CRM), along with SAP Business Intelligence (SAP BI) to help expedite analyses.
[January 1, 1970, 0:59]
When It Comes To Customer Relationship Management, It's The "Why" That Matters - Learn How To Leverage Online Surveys For Greater CRM
White Papers Although CRM solutions are adept at delivering valuable quantitative data that helps an organization characterize a customer and answer questions such as who, what, when, where, and how much, these solutions are incapable of providing insight into...
[January 1, 1970, 0:59]
CRM Reality Check!: Three Questions To Ask About Customer Relationship Management (CRM) Strategy For Financial Institutions
White Papers Application providers claiming the next greatest "CRM technology" provide a confusing landscape for financial institution managers trying to assess the fundamental question - do they have a compelling need to change the way they do business?
[January 1, 1970, 0:59]
Accelerating Customer Relationship Management (CRM) With Sun ONE
White Papers Are you trying to create CRM services faster and for less cost than today's proprietary applications environment? This white paper highlights how companies can accelerate return on investment (ROI) and minimize risks when deploying CRM applications...
[January 1, 1970, 0:59]
Relationship Banking With CRM Solutions
White Papers CRM software applications will help the financial service companies get smarter about in how they become involved with the client relationships. Whenever processes are weak, highly labour intensive or redundant, a CRM solution can streamline it all.
[January 1, 1970, 0:59]
Systems Integration: Seamlessly Integrate Your Contact Center To Backend Database Systems Or Third Party Customer Relationship Management (CRM) Applications
White Papers The integration of information systems and communications technology has become one of the most sought after ways to automate customer service applications. The combination of these technologies increases efficiency and improves service quality...
[January 1, 1970, 0:59]
Fast Return On Investment (ROI) In Mid-market Customer Relationship Management (CRM) Solutions
White Papers Yet they're more susceptible to competitive pressure and growth expectations than their larger counterparts - making their CRM needs even greater. Getting Fast ROI in a CRM solution allows the mid-market company to start enhancing productivity...
[January 1, 1970, 0:59]
MySAPTM Customer Relationship Management (CRM) At EnBW
White Papers In order to keep up with these developments, EnBW recently implemented one of the world's largest mySAP CRM installations. EnBW, a German utility provider with more than 38,000 employees and a turnover of nearly ?
[January 1, 1970, 0:59]
Customer Relationship Management (CRM) Implementation Success Story
White Papers Two Degrees Consulting quickly deployed MS CRM 3.0, which allows candidate information to be stored in a centralized database, with the added ability to access and update candidate information from multiple locations.
[January 1, 1970, 0:59]
Australian Relationship Banking Underpinned By World-Leading CRM Capabilities
White Papers National Australia Bank (the National) wanted to provide all departments with a single, consistent view of customer information, improve customer satisfaction and loyalty, increase employee productivity, increase cross-selling, and improve...
[January 1, 1970, 0:59]
CRM - Measuring Success And ROI
White Papers There is a growing view amongst organizations adopting CRM (Customer Relationship Management) that projects are not delivering the hoped for value. Therefore, if customer-relationship applications are expensive, and roll-outs a mindfield, is CRM...
[January 1, 1970, 0:59]
