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Consolidating Employee Access Event Data for Compliance, Fraud Prevention, Relationship Management & More
White Papers The presenter will share how he is utilizing OneSign to secures employee access to AZ's desktops, networks and applications and how OneSign's ability to consolidate real-time access events across multiple environments and systems has improved his...
[July 1, 2009, 1:19]
Relationship
Downloads Relationship 1.0 helps people organize and manage their contact information, titles (roles, i.e. Relationship 1.0 is perfect for those who don't have much time to learn complex customer relationship management applications.
[October 3, 2008, 17:51]
Customer Relationship Management in Banking Sector and a Model Design for Banking Performance Enhancement
White Papers Nowadays, many businesses such as banks, insurance companies, and other service providers realize the importance of Customer Relationship Management (CRM) and its potential to help them acquire new customers retain existing ones and maximize their...
[January 11, 2007, 0:00]
Israel's Largest Insurance Company Increases Efficiency and Improves Customer Service With the mySAP Customer Relationship Management Solution
White Papers The company chose the mySAP Customer Relationship Management solution for a unified, comprehensive view of customer data; improved efficiency; and enhanced customer service. One of every three businesses in Israel is insured by Clal Insurance Company.
[January 4, 2006, 23:00]
Newham CIO sheds light on Microsoft relationship
Blog Signatories of the MoU, which included Steel, agreed to advocate the relationship between Microsoft and Newham. Steel advocates the relationship between Newham and Microsoft. Richard Steel, the chief information officer of Newham Borough Council...
[March 3, 2009, 12:15]
Software From IBM and 3OR Solutions Helps Beverage Bottler Improve Customer Relationship Management
White Papers 3OR, an IBM Advanced Business Partner, specializes in software solutions that focus on management of quality assurance, workplace health, customer relationship and personal data. CRM (Customer Relationship Management) Titanium is a solution for...
[November 17, 2007, 0:00]
MS and Novell: Relationship 'exceeding expectations'
Blog Asked about the impact on the Microsoft-Novell relationship of Microsoft's virtualisation interoperability validation with Red Hat, announced on Wednesday, Croney said his company was "very pleased" about the validation, but Microsoft would still...
[October 8, 2009, 14:03]
Professional Customer Service, Better Project Management With mySAP Customer Relationship Management (mySAP CRM)
White Papers To help it provide more comprehensive customer service and enable more effective project management, DEG turned to mySAP Customer Relationship Management (mySAP CRM), along with SAP Business Intelligence (SAP BI) to help expedite analyses.
[January 4, 2006, 23:00]
A Service and Content Provider Uses mySAP Customer Relationship Management to Increase Customer Loyalty and Cut Costs
White Papers The Spanish company turned to the mySAP Customer Relationship Management (mySAP CRM) solution for better sales management and reporting to improve sales performance. Editorial Aranzadi S.A.a provider of content services for law professionals...
[September 14, 2007, 1:00]
SAP Solution Manager and SAP Consulting - A Powerful Combination for an Ambitious Customer Relationship Management (CRM) Project at Leading Global Company
White Papers It turned to SAP Solution Manager, found in the SAP NetWeaver platform, to ensure a smooth implementation of an ambitious mySAP Customer Relationship Management (mySAP CRM) project, and enlisted the help of SAP Consulting.
[September 14, 2007, 1:00]
Expert Strategies for Reducing the Risks of an SaaS Relationship
White Papers Solutions for customer relationship management, payroll, human resources, and many more are now available on-demand. With promises of strong return on investment, low overhead and rapid application deployment, Software as a Service (SaaS) and...
[July 27, 2007, 12:16]
mySAP Customer Relationship Management and mySAP ERP Supply Demand-Driven Agility by Streamlining Warehouse Operations, Boosting Sales, and Enhancing Customer Service
White Papers To meet this goal, Intermec implemented the mobile sales functionality of mySAP Customer Relationship Management (mySAP CRM). Based in Everett, Wash. Intermec Technologies Corp.a UNOVA Inc.company, develops and manufactures wired and wireless...
[January 4, 2006, 23:00]
Andrew Corporation: The mySAP Customer Relationship Management Application Unifies Customer Tracking and Sales Pipelines
White Papers This case study highlights the reasons Andrew implemented the mySAP Customer Relationship Management application to address these and other customer-tracking problems. See how mySAP Customer Relationship Management is helping Andrew's regional...
[July 25, 2007, 14:10]
Understanding Touchpoints and Your Customer Relationship Lifecycle
White Papers Moving prospects and customers along the Customer Relationship Lifecycle requires a deep understanding of their specific needs and influencers, and the barriers they may face in each stage. A commitment to understanding these motivators and...
[February 13, 2009, 0:24]
Cable & Wireless: The mySAP Supplier Relationship Management Application Helps Global Telecom Drive Purchasing Efficiency, Compliance, Savings
White Papers Cable & Wireless is a global telecommunications provider that is leveraging the functionalities of the mySAP Supplier Relationship Management (mySAP SRM) application to: Drive e-procurement Enforce compliance
[July 25, 2007, 14:10]
Managing Relationship Equilibrium in Outsourcing
White Papers The intent of governance in outsourcing is to provide a mutually agreed-upon framework for the way a service provider and client will work together to conduct business (the outsourced function) and manage their relationship.
[November 17, 2006, 17:07]
IT Services Company Banks on Power of mySAP Customer Relationship Management
White Papers The company decided to replace its heterogeneous customer service systems and chose the mySAP Customer Relationship Management mySAP CRM) solution to provide seamless support for its business processes.
[September 14, 2007, 1:00]
Ecuador Bank Boosts Business With Customer Relationship Management Tool
White Papers Banco de Guayaquil, a leading private bank in Ecuador, wanted to offer a more personalized service to its 1.3 million clients by adopting a Customer Relationship Management (CRM) system. The bank aimed to offer customers bundled services from its...
[December 2, 2008, 23:00]
Optimizing Infrastructure: The Relationship Between IT Labor Costs and Best Practices for Systems Management Server
White Papers This paper examines the relationship between IT labor costs and best practices for Microsoft Systems Management Server (SMS). SMS is a server-based management software product for change and configuration management of PCs.
[March 2, 2007, 0:00]
Can We Talk?: Communication, Commitment, and Other Keys to Building a Successful Outsourcing Relationship
White Papers The key to successful outsourcing is a quality relationship built on open communication, teamwork, and mutual commitment to a common goal. The author focuses specifically on how to use communication to build a positive relationship, how to use...
[August 30, 2006, 0:00]
