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Loyalty R-Squared: Relationships and Rewards
White Papers Are they looking for relationships, rewards, recognition? In this webcast, the presenters will reveal insight into the current state of customer relationships by uncovering the most compelling trends and best practices in loyalty marketing from...
[June 2, 2009, 1:18]
International Law Firm Uses CRM for Effective Marketing and Deeper Client Relationships
White Papers With an extensive and fast-growing client base, Pellerano & Herrera sought a CRM solution that could centralize client data; help the firm retain, manage, and acquire clients more efficiently; and deepen its client relationships.
[January 10, 2007, 0:00]
ATM Services Company Gains Industry Information, Grows Business and IT Relationships
White Papers By meeting at the Executive Briefing Center, Diebold strengthened business and IT relationships, and gained direct access to Microsoft banking and security specialists. Diebold, a global leader in the services industry, provides self-service...
[November 8, 2006, 0:00]
Russian Business Network Strengthens Customer Relationships With Management
White Papers Now, employees have faster access to automated business information and have more time to develop customer relationships. The American Chamber of Commerce (AmCham) in Russia provides market information and events for 800 companies.
[July 3, 2008, 1:01]
The Power of Strategic Relationships for CRM Consulting Firms
White Papers One area that will allow CRM consulting firms to leverage the organization is the development of strategic relationships. All are suffering through a very difficult economy. The low-hanging fruit that was available a year ago has disappeared.
[July 20, 2006, 0:00]
Web 2.0: How It Impacts Customer Relationships
White Papers Web 2.0 impacts the business in many ways, but, none as important as the customer relationships. Web 2.0 impacts the way people interact with the clients and the way they interact. But the Web 2.0 channels also provide a forum for the customers to...
[June 2, 2009, 1:18]
Gallaher Group Plc Improves Sales and Trade Customer Relationships
White Papers Following the introduction of the United Kingdom tobacco advertising ban in February 2003, Gallaher Group Plc, a leading international tobacco manufacturer and wholesaler, launched a strategy aimed at strengthening its relationships with retailers...
[January 23, 2007, 0:00]
Research Study of Captives in India and China: A Majority of Parent Organizations Also Rely on Third-Party Relationships
White Papers The study unearthed rich data on captives - organizations adopt a portfolio approach to outsourcing, where captive centers are accompanied by strong third-party vendor relationships in both India and China, with work being allocated between the...
[July 4, 2009, 1:20]
Technology Innovation and Implications on Customer Relationship Management - Comments on the Paper "Marketing Models of Service and Relationships"
White Papers The rapid advances in information and communication technology provide greater opportunities for today's firms to establish, nurture, and sustain long-term relationships with their customers than ever before.
[January 11, 2007, 0:00]
Momentum Webcast: Redefine Your Customer Relationships With Microsoft Dynamics CRM 3.0 (Level 100)
White Papers The attendee of this webcast will learn how the Microsoft Dynamics CRM 3.0 Customer Relationship Management (CRM) solution is tightly integrated with Microsoft Office Outlook, enabling to cultivate and manage customer relationships more easily...
[September 6, 2008, 1:01]
Design Firm Improves Customer Relationships With New Extranet Solution
White Papers Because of this, and the improved collaboration tools Office SharePoint Server 2007 delivers, the company anticipates that the new extranet will help improve customer relationships. Ziba Design, an internationally recognized design consulting firm...
[February 17, 2007, 0:00]
European Finance Employees Build Stronger Business Relationships With Management Tool
White Papers When its existing Customer Relationship Management (CRM) system made it difficult to manage the firm's contact database, oversee key relationships, and track prospective deals efficiently, HgCapital implemented Microsoft Dynamics CRM.
[September 21, 2009, 17:09]
Technology for Optimizing Customer Relationships
White Papers CRM presupposes the existence of an effective CRM strategy - a solid way to manage customer relationships in the first place. Finally, companies must apply this information in innovative ways to optimize customer relationships.
[January 11, 2007, 0:00]
Momentum Webcast: Increase the Value of Customer Relationships Using the 2007 Office System (Level 100)
White Papers This webcast demonstrates how Microsoft software can help one to develop more profitable customer relationships by simplifying how the employees work with colleagues, partners, and customers. This webcast explores how solutions built on the 2007...
[August 28, 2007, 1:00]
Momentum Webcast: Improve Customer Relationships Using the 2007 Office System (Level 100)
White Papers In this webcast, we demonstrate how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers. We explore how solutions built on the 2007 Microsoft...
[August 11, 2009, 0:00]
UBS Cultivates Stronger Customer Relationships With the Help of SAS
White Papers UBS creates added value for its clients by drawing on the combined resources and expertise of all of its businesses, putting advice at the heart of strong and profitable client relationships. The company expends a lot of time and effort to...
[December 27, 2006, 0:00]
Basari Holding Selects mySAP CRM to Enhance Customer Relationships and Increase Profitability
White Papers Basary, a top telecommunications conglomerate in Turkey, wanted to take its customer relationships to a higher level, while improving business processes. By doing so, it would have a more effective competitive advantage.
[November 28, 2005, 23:00]
Momentum Webcast: Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM (Level 100)
White Papers Microsoft understands what it takes to help your organization improve your customer relationships. Tune in to discover how you can develop more profitable relationships by simplifying how people work with colleagues, partners, and customers.
[August 11, 2009, 0:00]
Data Modeling: It's All About the Relationships
White Papers Also, successful database modeling requires an understanding of relationships and their corresponding foreign keys. In this new Quest white paper, Bert Scalzo discusses the importance of relationships in database modeling.
[May 6, 2009, 11:59]
Superior Customer Relationships: Best Practices of Eastman Kodak Co., Medrad Inc, and Fidelity Investment Services
White Papers Most organizations in a given marketplace want close customer relationships and pursue these relationships using advanced technologies, refined and aligned processes, and well-trained people. By focusing on the competitive superiority of customer...
[December 5, 2005, 23:00]
