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Remedy IT Service Management Suite Financial Justification Analysis
White Papers This paper was written to exemplify the benefit drivers associated with Remedy's IT Service Management Suite for the Enterprise, and to help illustrate the building blocks needed to justify a purchase decision.
[July 31, 2007, 1:54]
Fairview Health Services Ensures Quality Of Patient Care With Remedy
White Papers To ensure that crucial IT systems run smoothly, the information systems management (IMS) group is using IT Service Management applications from Remedy, combined with a custom help desk application and application service management system built on...
[September 16, 2005, 0:00]
IVANS Builds Customer Loyalty And Contains Costs With Remedy
White Papers IVANS selected Remedy Customer Support, which includes features such as centralized customer information, intelligent routing and assignments, knowledge management capabilities, and automated escalations/notifications, to improve its customer...
[September 16, 2005, 0:00]
TeleSpectrum Improves IT Service Management Efficiencies With BMC Remedy Solutions
White Papers The company chose the BMC Remedy IT Service Management Suite for its out-of-the-box functionality and easy adaptability. Having outgrown its existing help desk, TeleSpectrum was looking for a more robust, easier-to-use solution that would automate...
[January 19, 2007, 0:00]
What's New In Remedy ITSM 6.0
White Papers This webcast helps one discover how Remedy IT Service Management for the Enterprise 6.0 can provide you with greater business value and process integration though the new BMC Atrium CMDB and BMC IT Discovery Suite.
[February 7, 2006, 23:00]
R+V Versicherung Creates Integrated Service Desk Solutions Around Remedy
White Papers Primarily because of its flexible workflow functionality and reporting options, the Remedy Service Process Management platform, Action Request System (AR System) became the solution of choice for R+V in the late 1990s.
[January 19, 2007, 0:00]
Optimis Uses BMC Remedy Customer Support To Guarantee Service Excellence
White Papers Optimis implemented BMC Remedy Customer Support to meet all their infrastructure and functionality requirements. Optimis was formed following a management buyout of Blue Pumpkin Software UK, previously a wholly owned subsidiary of Blue Pumpkin Inc.
[January 19, 2007, 0:00]
Vodafone Egypt Achieves Dramatic ROI Using BMC Remedy Service Management Solutions
White Papers Using BMC Remedy solutions, the company has enhanced its services, sped incident resolution, eliminated paperwork, and realized significant ROI. In 1998, the telecommunications giant Vodafone Group made a major investment in the rapidly expanding...
[January 5, 2007, 0:00]
The Met Office Expands Its Horizons With The BMC Remedy IT Service Management Suite
White Papers At the onset, Met Office was only looking to implement new help desk and change management solutions, but the potential of the BMC Remedy IT Service Management Suite, including BMC Remedy Asset Management, widened their focus.
[January 19, 2007, 0:00]
Cuba For Remedy (Server)
Downloads Connect your phone system to your Remedy application with Cuba - the only off-the-shelf CTI software with full integration to Remedy, available in the world today. Enjoy feature rich CTI on a single user license, test it with your telecoms system...
[July 12, 2008, 19:01]
Brace Yourselves: MS Remedy Day Nears
News Judge Thomas Penfield Jackson will conduct a one-day remedy hearing on Wednesday -- an event in which almost anything might happen. According to a story this week in The Washington Post, the judge is allowing both the government and Microsoft one...
[May 24, 2000, 13:31]
TOTAL UK Implements ITIL-Based Help Desk Using BMC Remedy Service Desk
White Papers TOTAL UK selected the BMC Remedy Service Desk solution because of its ease of integration, out-of-the-box readiness, and scalability. Return on investment was also important when planning the project, and TOTAL was able to evaluate and cost the...
[January 5, 2007, 0:00]
Illinois Century Network Provides Superior Support With BMC Remedy Solutions
White Papers Needing to replace its homegrown incident management application, Illinois Century Network (ICN) chose BMC Remedy Service Management solutions as a way to provide better service to customers and more responsive reporting to stakeholders - all...
[January 19, 2007, 0:00]
Global Pharmaceutical Company Uses BMC Remedy Metrics To Drive Cost-Saving Decisions
White Papers Using the metrics available through BMC Remedy solutions, the group not only improved its own performance, but also helped other IT groups to identify areas for improvement. The global Center of Information Technology Excellence (CITE) group at a...
[January 19, 2007, 0:00]
Cox Communications Aligns IT Applications With Business Goals Using BMC Remedy Solutions
White Papers They turned to BMC Software and implemented components of the BMC Remedy IT Service Management Suite for asset management and to help deliver world-class customer support. Cox Communications, like many companies, is faced with the reality of having...
[January 19, 2007, 0:00]
Acne Remedy
Downloads Free acne remedy ebook. It gives basic acne remedy solutions and other information relating to acne. Get your free short article on treating acne at home. Download your free ebook today and remember to have an active Internet connection when...
[February 17, 2007, 1:31]
Countrywide Adopts BMC Remedy Solutions As Enterprise Support Standard
White Papers The Production Technologies Support group has used BMC Remedy Help Desk and BMC Remedy Action Request System (AR System) since 2003. Since its inception in 1969, Countrywide Financial Corporation has become a leading provider of consumer and...
[January 19, 2007, 0:00]
BMC Remedy ITSM Administration Service
White Papers With the BMC Remedy ITSM Administration Service, one can handle ongoing administration and maintenance for the BMC Remedy ITSM applications running in your data center. For IT to succeed, one needs their IT staff focused on delivering business...
[March 17, 2006, 0:01]
BMC Remedy ITSM On Demand
White Papers With the BMC Remedy ITSM Administration Service, one can handle ongoing administration and maintenance for the BMC Remedy ITSM applications running in your data center. For IT to succeed, one needs their IT staff focused on delivering business...
[March 17, 2006, 0:01]
Stop Snoring Remedy
Downloads This Stop Snoring Remedy eBook gives you free information about snoring and how to cure it. It contains a short amount of information, but still very useful for the people who are looking for a stop snoring method.
[August 31, 2007, 21:16]
