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Assessing The Budget Plan Approved By The House Of Representatives
White Papers This paper examines the budget plan approved on March 17, 2005 by the House of Representatives. In short, while the budget plan calls for substantial reductions in many domestic programs, it would increase rather than decrease the deficit over time...
[May 20, 2005, 3:00]
AV4 Customer Order Management For Avon Representatives
Downloads This Customer Management System for Cosmetics Sales Consultants & Representatives stores customer demographic information (name, address, phone numbers, comments), provides easy customer order entry with automatic fill of description/shade/size...
[May 19, 2006, 4:31]
Missouri House Of Representatives Gadget
Downloads Missouri House of Representatives Gadget will provide on your desktop or Vista Sidebar several shortcuts to frequently accessed areas of the Missouri House of Representatives site. Also includes search feature.
[December 19, 2007, 10:28]
Book Sales Representatives Increase Sales Numbers With Mobile Solution
White Papers Wolters Kluwer wanted to replace the paper-based inventory and ordering processes used by its sales force with automated technology that would allow representatives to focus more on sales activities. A mobile sales solution built on the Microsoft...
[December 6, 2005, 0:01]
Unisys Case Study: Board Of Airline Representatives Australia (BARA)
White Papers Managed by the Board of Airline Representatives Australia (BARA) under a five- year, AUD$37 million contract, the system has been adopted by 38 airlines carrying more than 95 percent of Australia's international passenger traffic.
[May 7, 2005, 0:00]
House Of Representatives Information Technology Management Issues: An Overview Of The Effects On Institutional Operations, The Legislative Process, And Future Planning
White Papers In the House of Representatives, computers, telecommunications, and video technologies have become pervasive. In the past decade, information technology (IT) has become an integral part of managing governance at the local, state, federal, and...
[August 30, 2005, 3:00]
Proactive Customer Service: Making The Most Of Your Customer Service Representatives
White Papers If you manage a contact center,you certainly know what your most valuable asset is: your customer service representatives (CSRs).For one thing, CSRs are the most costly resource in your contact center.
[January 2, 2004, 4:46]
Desktop Streaming: Empowering Customer Support Representatives
White Papers DesktopStreaming allows technical-support representatives to remotely identify and solve users' problems in real time. DesktopStreaming™ realizes the promise of the Internet in unprecedented ways, and raises the bar of e-support to a new level of...
[August 14, 2003, 0:00]
Sales Representatives At Sage Products Can Manage More Accounts - A Tenfold Increase Since Using Pivotal
White Papers From clinics to hospitals to community care facilities, Sage needs to support them all with its medical devices. The changing industry has resulted in a huge growth in Sage's customer base, so that they are now servicing more than 150,000 customers...
[July 14, 2006, 0:00]
Dell Latitude Notebooks Provide A Cost-Effective, Reliable, And Robust Mobile Platform For Broadband Provider Cox Communications' Field Service Representatives
White Papers As the third-largest cable TV provider in the nation, Cox Communications, Inc.is well known for its dependable, high-capacity broadband delivery network. The Cox Las Vegas IT department faced the unappealing possibility of replacing the array of...
[October 4, 2005, 0:00]
Banco Itau S.A.: Empowered Customer Service Representatives By Giving Them Access To Up-to-Date Information
White Papers Known by its slogan, the "Five Star Electronic Bank," Banco Itau S.A is the second largest bank in Brazil, as well as one of the largest financial conglomerates in Latin America. It is also a leader in banking automation and a pioneer in...
[May 27, 2004, 0:00]
Microsoft Office System Webcast: OneNote 2007 Tips And Tricks For Sales Representatives (Level 100)
White Papers Managing customers and their information effectively can be difficult. This webcast explores how Microsoft Office OneNote 2007 can help individuals as a sales representative by enabling them to keep their information organized and accessible.
[May 30, 2008, 1:01]
Supporting Sales Representatives On The Move: A Study Of The Information Needs Of Pharmaceutical Sales Representatives
White Papers The purpose of the study explain in this paper is to understand the nature of the challenges that sales representatives face as a result of operating within a highly mobile and heterogeneous work environment.
[May 30, 2007, 3:42]
Recommendations For The Reauthorization Of The Higher Education Act To The U.S. House Of Representatives Committee On Education And The Workforce
White Papers Federal, state, and institutional commitments to providing student assistance are vital to the nation in helping maintain access to higher education in the United States. At present, all sectors are constrained financially, with prospects for a...
[July 12, 2005, 6:00]
News Burst: NHS Patient Network Open To Attack
News In light of increasing data security breaches, National Health Service representatives have called NHS computer security as "An accident waiting to happen. NHS representatives have concluded that patient information held on NHS computers is...
[October 26, 1999, 11:26]
Pendragon Forms Case Study: Field Sales & Back Office Integration
White Papers Field sales representatives for an East Coast jewelry manufacturer and wholesaler needed a replacement for their inefficient paper-based sales order process. Working remotely without access to the company IT system, representatives wrote orders on...
[April 18, 2004, 0:00]
Amena Relies On Informatica Data Integration Platform To Implement New CRM System And Maintain Competitive Advantage
White Papers Amena's customer service representatives lacked a holistic view of customer data. Without current, detailed customer data, representatives were unable to answer questions accurately, provide timely service or extend cross- or up-sell offers.
[September 14, 2007, 1:00]
Pfizer Finland Gives Sales Force Real-Time Access To Key Reporting Data With Nokia 9500 Communicators And IBM Wireless Software
White Papers The challenge before Pfizer was to give sales representatives access to vital information on the move so they can reduce reporting time, increase productivity and generate better leads. Sales representatives can simultaneously run multiple...
[July 22, 2008, 1:18]
IT Company Reduces Sales Call Times By 10 Per Cent Or More And Substantially Improve Profitability
White Papers Leading Computing Systems Company, Dell Inc.wanted to improve the efficiency of its sales representatives, who had to use up to 40 different information systems to understand and meet customer needs. IDD provides everything that Dell sales...
[August 30, 2007, 1:00]
Proposed "Business Activity Tax Nexus" Legislation Would Seriously Undermine State Taxes On Corporate Profits And Harm The Economy
White Papers House of Representatives would take away from states authority they currently have to tax a fair share of the profits of many out-of-state corporations. H.R.the "Business Activity Tax Simplification Act of 2003," was introduced in October 2003 by...
[May 20, 2005, 3:00]
