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Power Availability Requests
White Papers Applications can temporarily prevent display power management and automatic sleep by making power availability requests. This paper describes when to use availability requests, the user-mode and kernel-mode functions that support such requests, and...
[September 16, 2009, 1:22]
Creating Offline Certificate Requests by Using Microsoft Windows Server 2003 and Microsoft Windows 2000 Server Certificate Services
White Papers This presenter of this webcast discusses how to create offline certificate requests that the viewer can use to obtain certificates from Microsoft Windows Server 2003 and Microsoft Windows 2000 Certification Authorities (CAs).
[October 13, 2006, 0:00]
One million iPlayer requests per day in November
News The BBC iPlayer online, on-demand TV service saw its programme requests top more than a million per day last month. The latest BBC figures show there were 35 million programme requests during November.
[December 5, 2008, 9:47]
Streamline Requests and Delivery With the New Integrated Service Catalog in HP OpenView ServiceCenter 6.2
White Papers The attendee of this webcast will learn how to improve IT service requests and delivery for both customers and IT with a Service Catalog.
[June 6, 2007, 1:00]
MSDN Webcast: How ASP.NET 2.0 Processes Requests: Handlers, Modules and Other Objects Involved in the Round Trip (Level 200)
White Papers To better understand issues of security, scalability, and performance, one must understand how the runtime processes requests and what components participate in the request life cycle. This webcast explains how Microsoft Internet Information...
[July 7, 2006, 0:00]
Prioritize help desk requests with this call-level chart
White Papers This chart makes the ranking easier by relying on a call-level system that determines how requests should be delegated. Both large and small IT shops can benefit from using a call-level plan to improve staff productivity and user satisfaction.
[May 23, 2006, 1:00]
UK comms-snooping requests top half a million
News Public authorities made 519,260 requests for communications data in 2007, an annualised increase of more than 50 percent. In the last nine months of 2006, he said that 253,557 requests for communications data were made to communication service...
[July 24, 2008, 9:23]
BT blocks thousands of child-porn requests
News BT has now revealed that by 13 July it had blocked around 230,000 requests for access to one of these sites. It is unclear how many Web users are responsible for the 230,000 requests, as a single surfer could generate a large number in a single...
[July 20, 2004, 14:20]
Boom in requests for Linux drivers
News According to Greg Kroah-Hartman, Novell programmer and Linux Driver Project lead, the group of some 400 programmers at the project receive requests to port existing closed-source drivers to open-source drivers for Linux "all the time", and has...
[August 17, 2009, 11:54]
Home Office has received over 1,000 ID card requests
News More than 1,000 messages asking for ID cards have flooded into the Home Office. Over the past two years, 1,142 out of 3,073 pieces of correspondence to government on the biometric cards have been classified as "wants an ID card", according to home...
[December 23, 2008, 7:27]
Member Review Requests swamp mobile mast safety test registration
News Hundreds of schools and hospitals have asked the Radiocommunications Agency (RA) to test whether mobile phone masts located on their premises are breaking safety guidelines. As ZDNet UK reported earlier this year, the RA is conducting an audit...
[July 26, 2002, 6:27]
MPLS VPN Service Requests
White Papers The focus of IP Solution Center (ISC) is the service provided for a customer on the link between a customer CE and a provider PE. The service request model is the centerpiece of service provisioning. With the service request model, the ISC can...
[October 1, 2008, 1:01]
Utel Handles 10,000 Requests Per Second Using a Scale Out Deployment of MySQL Network
White Papers Utel's bet was to develop France's biggest mobile phone-based chat community! In March 2003, the company launched "Fotochat", the first service to leverage the photo sharing capabilities of the new generation of handsets.
[October 11, 2006, 0:00]
BT Wholesale Reduces Call Center Role and Costs in Processing Customer Requests
White Papers BT Wholesale is the largest provider of telecommunication services to enterprises in the UK and Europe. BT Wholesale needed to reduce order fulfillment cycle time and cost of goods sold, simplify and automate core business processes to reduce...
[July 1, 2008, 1:01]
Flexible-working rights for parents extended
News From Monday, businesses will be required to consider flexible-working requests from more of their employees, a change in the law that is likely to boost home working. More than 95 percent of all requests for flexible-working conditions from working...
[April 6, 2009, 17:19]
Commission refuses to rewrite patent directive
News The European Commission (EC) has rejected requests to rewrite the Computer Implemented Inventions Directive (CIID), sparking a furious response from campaigners who accused the EC of acting undemocratically.
[February 28, 2005, 15:45]
Sun updates Java for geeks
News Sun Microsystems has acceded to developer requests and will make two additions to the Java language, a move it has resisted for years. In a keynote at Sun's JavaOne developer conference on Tuesday, Java creator James Gosling announced that Sun will...
[June 7, 2001, 8:41]
Building a Winning Service Desk
White Papers The Service Desk not only handles incidents, and Service Requests, it also provides a route for customers to interact with all IT processes, including change requests, procurement, service level management, and sometime extend beyond traditional...
[May 8, 2009, 4:34]
HelpBox
Downloads HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills.
[April 12, 2007, 8:00]
